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Mandarin Oriental, Tokyo

5.0 star property

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Photo gallery for Mandarin Oriental, Tokyo

Sauna, hot tub, steam room, body treatments, aromatherapy
Lobby
2 bars/lounges
Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Gym

Explore the area

Map
2-1-1 Nihonbashi Muromachi, Tokyo, Tokyo-to, 103-8328
  • Tokyo Dome
    ‪3 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Sensoji Temple
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Mandarin Grand Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Grand Twin

  • Mountain view
  • 60 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mandarin Grand King

Mandarin Grand King | Premium bedding, minibar, in-room safe, desk

Mandarin Grand King

  • Mountain view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite King

Oriental Suite King | Premium bedding, minibar, in-room safe, desk

Oriental Suite King

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner King

Deluxe Corner King | Premium bedding, minibar, in-room safe, desk

Deluxe Corner King

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Premier King Room

Lobby

Deluxe Premier King Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite King

Premium bedding, minibar, in-room safe, desk

Premier Suite King

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite King

Premium bedding, minibar, in-room safe, desk

Mandarin Suite King

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Corner Suite King

Mandarin Corner Suite King | Premium bedding, minibar, in-room safe, desk

Mandarin Corner Suite King

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite Twin

Premium bedding, minibar, in-room safe, desk

Mandarin Suite Twin

  • City view
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite Twin

Premium bedding, minibar, in-room safe, desk

Premier Suite Twin

  • City view
  • 100 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Twin Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior

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  • Free WiFi
4.8 out of 5, Exceptional, (555)
The price is €757
for 1 room
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About this property

Mandarin Oriental, Tokyo

Luxury hotel with 9 restaurants and full-service spa
Along with 9 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Additionally, a 24-hour health club, 2 coffee shops/cafes and a snack bar/deli are on-site.
Mandarin Oriental, Tokyo offers 179 accommodations with DVD players and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Tokyo hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental, Tokyo. During your stay, you'll be within walking distance of Tokyo International Forum. 9 restaurants, 2 bars and 2 coffee shops/cafes are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include 9 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Indulge with massages, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, fitness classes and yoga classes
  • Just a 3-minute drive from Tokyo Imperial Palace and a few minutes from Ueno Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mandarin Oriental, Tokyo offers its guests a full-service spa and a 24-hour health club. There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Event space at this hotel measures 5920 square feet (550 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Mandarin Oriental, Tokyo. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Mandarin Oriental, Tokyo has 9 restaurants on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Mandarin Oriental, Tokyo is listed in the 2021 Condé Nast Traveller Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,500 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (JPY 1,500 per night)

Parking and transport

  • Covered valet parking on site (JPY 6,500 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: JPY 8,855 for adults and JPY 4,428 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 9 restaurants
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • Yoga classes

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,920 square feet of conference space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: JPY 22770 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 8855 for adults and from JPY 4428 for children
  • Fee for in-room wireless Internet: JPY 1500 per night (rates may vary)
  • Fee for wireless Internet in public areas: JPY 1500 per night (rates may vary)
  • Valet parking fee: JPY 6500 per day (in/out privileges)
  • Pet fee: JPY 22770 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mandarin Oriental Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Tokyo
Tokyo Mandarin Oriental
Chuo Mandarin Oriental
Mandarin Oriental Chuo
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Japan
Mandarin Tokyo
Mandarin Oriental Tokyo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental, Tokyo Tokyo
Mandarin Oriental, Tokyo Hotel Tokyo

Mandarin Oriental, Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 332 out of 408 reviews
Rating 8 - Good. 53 out of 408 reviews
Rating 6 - Okay. 12 out of 408 reviews
Rating 4 - Poor. 7 out of 408 reviews
Rating 2 - Terrible. 4 out of 408 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location for getting around Tokyo by subway or walking. Lounge area too small and not very inviting. At the prices if this hotel, mini bar items should be included ( except alcohol) .
Stayed 5 nights in Feb 2025

10/10 Excellent

Khara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like about this hotel. It is fabulous. So relaxing. It was hard to leave it to go out and see Tokyo; I could have stayed there the whole time! We decided that we had the best food of our trip in the Oriental lounge on 2 occasions. Would recommend this hotel to anyone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adam, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views. Extremely attentive and polite multilingual staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Hany

Stayed 1 night in Feb 2025

10/10 Excellent

Maria Archie, Denver

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk accomodated our early arrival knowing how tired we were. I love the international feel of the staff From the front to housekeeping and the restaurant staff I would like to extend my thanks to the young man who helped us on our first day as well as to Chou and Charlene who helped us get our feet under us during first 24 hours in Tokyo This is why the Mandarin has the reputation it has.

10/10 Excellent

Keizo, Sudbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit surprising that the Mandarin Oriental Hotel in Tokyo isn’t as well known as some other luxury hotels near Tokyo Station. Perhaps its slightly more distant location plays a role. However, it was one of the best hotels I’ve stayed at in Tokyo, offering a perfect blend of contemporary elegance and traditional ambiance, along with exceptional service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely five star service, location and customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Guerino, Portland

Liked: Amenities
Incredible
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregg

good stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and stunning views
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuen Leung Elina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service
Stayed 3 nights in Dec 2024

10/10 Excellent

Oluseyi

Stayed 3 nights in Nov 2024

10/10 Excellent

Daisy, Georgetown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The staff went over and beyond. The bar had incredible views. The bath was huge and amazing. The bed was very comfortable. Overall excellent stay. Cons: It is pricey, but I wish I had stayed longer. Could also do with more vegetarian food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay! Thank you Jerome and the Concierge Team for making everything go so smoothly. Much appreciated.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad cost benefit

it its good hotel franchise but I dont see why its so expensive. cost benefit is not good. there other great options with half of price.
Stayed 1 night in Nov 2024

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with excellent access to metro! Staff was great, and room was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Aleena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing hotel, great location! The service was amazing, will definitely stay there again!
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2024