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Sakura Cross Hotel Shinjuku East

3.0 star property

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Apartment, 2 Double Beds with Sofa bed, Non Smoking | Desk, blackout curtains, free WiFi
Exterior detail
Apartment, 2 Double Beds, Non Smoking | Desk, blackout curtains, free WiFi
Property entrance
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7-11-3 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪14 min walk‬
  • Place, Waseda University
    ‪18 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪36 min drive‬

Room options

View all photos for Apartment, 2 Double Beds with Sofa bed, Non Smoking

Apartment, 2 Double Beds with Sofa bed, Non Smoking | Desk, blackout curtains, free WiFi

Apartment, 2 Double Beds with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Large Single Sofa Bed

View all photos for Apartment, 1 Double Bed with Sofa bed, Non Smoking

Desk, blackout curtains, free WiFi

Apartment, 1 Double Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Double Beds, Non Smoking

Desk, blackout curtains, free WiFi

Apartment, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property
Sakura Cross Hotel Shinjuku East Annex
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 51 reviews
Sakura Cross Hotel Shinjuku East Annex

About this property

Sakura Cross Hotel Shinjuku East

Hotel in Tokyo, near Shinjuku Gyoen National Garden
This smoke-free hotel features free Wi-Fi in public areas.
Sakura Cross Hotel Shinjuku East offers 12 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. This Tokyo hotel provides complimentary wireless Internet access.

Our customers tell us that they can't get enough of the overall property condition at Sakura Cross Hotel Shinjuku East. During your stay, you'll be within walking distance of Shinjuku Gyoen National Garden. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Just a 4-minute drive from Tokyo Imperial Palace and a few minutes from Shinjuku Gyoen National Garden
Public spaces have free WiFi.

This 3-star Tokyo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sakura Cross Hotel
Sakura Cross Hotel
Sakura Cross Shinjuku East
Apartment Sakura Cross Hotel Shinjuku East Tokyo
Tokyo Sakura Cross Hotel Shinjuku East Apartment
Apartment Sakura Cross Hotel Shinjuku East
Sakura Cross Hotel Shinjuku East Tokyo
Sakura Cross
Sakura Cross Shinjuku Tokyo
Sakura Cross Hotel Shinjuku East Hotel
Sakura Cross Hotel Shinjuku East Tokyo
Sakura Cross Hotel Shinjuku East Hotel Tokyo

Sakura Cross Hotel Shinjuku East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 72 out of 141 reviews
Rating 8 - Good. 47 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 5 out of 141 reviews
Rating 2 - Terrible. 9 out of 141 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Romesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Definitely Japan sized. But the room was extremely clean and the bathroom was abnormally large relative to the room. Beds were super comfy and it is walkable to majority of Shinjuku attractions.
Stayed 4 nights in Jul 2025

2/10 Terrible

Shane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
After reading the reviews, my expectations for this accomodation was that it was going to be small but would work for my family of 4. It definitely was not, by the time the 2 beds were set up there was zero room to move. The futon that was used for the 2nd bed had stains all over it and the shower drain was plugged so when you were showering you were standing in 3" of sewage water. This property has no front desk, so there is nobody to express your frustrations to. Very disappointing stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jun 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for families
Stayed 2 nights in Jul 2025

10/10 Excellent

Guilmore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, the room is spacious, the staff is friendly, it is close to the train station and Family Mart. I highly recommend this place!
Stayed 3 nights in Jul 2025

8/10 Good

Dafoodil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quite a walk to hirajuku subway station. But still walkable which we did with a 7 y.o. We walk to the subway everyday. The rooms are small but still manageable if you arrange your luggages. Family of 4. 2 big, 2 medium, 3 small luggages and 4 backpacks. We are all so packed inside the room😆. 1 queen bed and 1 sofa bed. We are all so tight. For the price it’s good. We were in the second floor no elevator. It’s clean. if you don’t mind these inconveniences, this hotel is for you. It’s a little far from kabuchiko but our family able to walk back and forth during morning and night time. We feel safe. Our 7 yo able to manage the walking. No staff at check in but there was a staff at check out who is very helpful in carrying our luggages. Still recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

nikki

Stayed 3 nights in Jun 2025

8/10 Good

Chao

Liked: Cleanliness, amenities, property conditions & facilities
very quiet and clean room, convenient access to familymart, Shinjuku and public transit. No easy way to dispose of trash, no elevator, no water filling station and no microwave are my only complaints.
Stayed 4 nights in Jun 2025

6/10 Okay

Jocelyn, Los Angeles

Travelled with family
Liked: Property conditions & facilities
The property is convenient and close to places to be visited.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jun 2025

8/10 Good

Sheela

Liked: Property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Mayrelee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although it was small for 4 people, it was clean and organized. Very safe and quiet area to walk and get to any other area.
Stayed 3 nights in May 2025

10/10 Excellent

KARINA

Liked: Cleanliness, amenities, property conditions & facilities
Property was very comfy and just the right size for what it’s for. Beds were comfortable! Host was very attentive. Love the fact that the shower is in a separate room. Definitely recommend!
Stayed 3 nights in May 2025

8/10 Good

Que Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above expectations. I was prepared for the stairs and small.space. One potential concern for folks (other than no elevator for people with mobility limitations) that might be worth mentioning is the noise from outside. We were on the 4th floor but conversations of people in the streets could be heard. Soundproofing could be better. It was no issue for me as I wear noise cancelling headphones to sleep but my son had to use ear plugs for the first time. These are provided within the room. The staff was exceptionally sweet and courteous. Room was very clean and well equipped for a space so small (by N. American standards). The stairs were no problem for us but we only had 1 small suitcase. The stairs are wide enough but they are abit steep, we would have been taking a couple breaks on the way up if we brought our regular suitcases. Also there would be little to no storage area for big luggage either. Best to come as light as possible. Lastly, they have a very comprehensive guide book with information, instructions and rules. There are a couple uncommon hotel rental rules including one that mentions no eating food in the room. Something to be aware of if you were planning to travel on a budget and not eat at restaurants all the time or just like to have random snacks all the time.
Stayed 2 nights in May 2025

10/10 Excellent

Samip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel was such a pleasant experience. It was in a quieter area of Shinjuku while also being walking distance from the busier areas and train stations. The staff were very attentive. The room is so spacious, compared to other places in Tokyo-we had 9 bags for a 3 person room and we're still able to walk around comfortably. The wood carpet and wet shower were such nice touches. I would highly recommend this hotel to anyone coming to Tokyo.
Stayed 5 nights in Apr 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great affordable stay in Tokyo

Excellent location and easy to get everywhere with a station only 3 minutes away. There’s a Lawson on the way too which made breakfast so easy with the kids. We travelled as 2 adults + 2 kids. The room itself is small, but is of Japanese standard. It didn’t bother us as the only thing we did there was sleep! Main thing is it was comfortable and we slept well. Clean, efficient self check-in/out. Will definitely stay here again.
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not a fan

Honestly…not great. The one positive is that it is clean. Biggest issue is that there was an unexpected door connecting to someone else’s room inside our room! Made us very uncomfortable. Lobby door has no kind of lock or security or staff. Many many stairs to carry luggage up. Location not great (bit sketchy). Most strange of all, staff emails insist on a perfect review and if you have any concerns to send it in a private email, not in the review. This is how we were mislead when booking. Probably ok if you don’t mind hostels. If you’re looking for nicer accommodation, not the place for you.
Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Stayed 2 nights in Apr 2025

8/10 Good

roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More spacious than other options in Shinjuku
Stayed 1 night in Apr 2025

10/10 Excellent

Radu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy comfortable, and friendly place
Stayed 3 nights in Apr 2025

8/10 Good

Todd, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top was the staff's responsiveness and flexibility, very service oriented. The location is just a few minutes longer to the nearby train stations.
Stayed 1 night in Apr 2025

8/10 Good

Everlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small and my big concern is no elevator. Staff are nice especially Tham
Stayed 13 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family mart is really close which is convenient for our breakfast and snacks buying. For a group of 4 persons you have to be strategic with your luggages as space is limited. I love the toilet and washroom.
Stayed 6 nights in Mar 2025