Sotetsu Fresa Inn Ginza Sanchome

Property class: 3

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Photo gallery for Sotetsu Fresa Inn Ginza Sanchome

Restaurant
Property entrance
Front of property
Reception
Interconnecting Room (Twin room and Quiet corner double room) Non Smoking | Down duvets, in-room safe, desk, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
3-8-4 Ginza, Chuo-ku, Tokyo, Tokyo, 104-0061
  • Place, Kabuki-za Theatre
    ‪2 min walk‬
  • Place, Ginza Wako Building
    ‪3 min walk‬
  • Place, Ginza Six
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

Double Room Single Use, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Large Single Beds

Connecting Room, Non Smoking, Double Room and Twin Room (220838689)

  • 34 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Large Single Beds

Female Double Room

  • Sleeps 2

Universal Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Double Room, Non smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Comfort Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room-Non-Smoking

  • Sleeps 2

Comfort Double

  • Sleeps 2

Single Room - Non-Smoking

  • Sleeps 1

【corner room】Superior Corner Double Room

  • Sleeps 2

Twin Room

  • Sleeps 2

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About this property

Sotetsu Fresa Inn Ginza Sanchome

Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and a front desk safe.
Sotetsu Fresa Inn Ginza Sanchome offers 147 accommodations with a safe and complimentary slippers. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Fresa Inn Ginza Sanchome. During your stay, you're just a quick walk from Tsukiji Outer Market. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 15-minute walk of Tsukiji Outer Market and Tokyo International Forum
There's a restaurant on site. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Sotetsu Fresa Inn Ginza Sanchome.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Sotetsu Fresa Inn Ginza Sanchome has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: JPY 2,180 for adults and JPY 2,180 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 2180 for adults and from JPY 2180 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in within a week following the day of receipt. Size restrictions apply. The hotel cannot be held responsible for parcel payment nor lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sotetsu Fresa Inn Ginza-Sanchome Tokyo
Sotetsu Fresa Ginza-Sanchome Tokyo
Sotetsu Fresa Ginza-Sanchome
Sotetsu Fresa Ginza Sanchome
Sotetsu Fresa Inn Ginza Sanchome Hotel
Sotetsu Fresa Inn Ginza Sanchome Tokyo
Sotetsu Fresa Inn Ginza Sanchome Hotel Tokyo

Sotetsu Fresa Inn Ginza Sanchome Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 359 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Robelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was able to check in 30 minutes prior to check in time. Front desk staff are helpful and pleasant.
Stayed 1 night in Jan 2026

6/10 Okay

Makai

Stayed 1 night in Jan 2026

8/10 Good

Ejura

Stayed 1 night in Dec 2025

8/10 Good

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel several times on visits to Japan, about once a year, for several nights each time. The staff at the front desk have always been very helpful. On our most recent visit they even noticed a mistaken double booking that I apparently made for one night through Expedia and initiated a refund at no charge. The location in the heart of Ginza 3rd Chome is excellent, though the hotel is quiet, since it is located a few steps down a side street. Cleanliness is also excellent. Yet I noticed a few features which should be improved. The seat for the desk is only a padded stool, with no seat back, so it is tiring to use. The bed in my single room was far wider than needed, leaving minimal space for suitcases. Also the covering on the bed is a single puffy light-weight blanket, which can be too hot, but the absence of a separate top sheet prevents sleeping covered only by a sheet. Overall, however, an excellent value.
Stayed 4 nights in Dec 2025

4/10 Poor

Victor

Stayed 2 nights in Dec 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Clean room and staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Yue Li Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and convenience stores nearby. 10min walk to train station. 10min walk to Ginza shopping street.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tania

Stayed 2 nights in Dec 2025

10/10 Excellent

Momi

Stayed 1 night in Nov 2025

8/10 Good

Roberta

Stayed 2 nights in Nov 2025

8/10 Good

April

Liked: Cleanliness
clean room. quiet. warm in room. Nov stay.
Stayed 3 nights in Nov 2025

6/10 Okay

Hisun

Stayed 1 night in Nov 2025

10/10 Excellent

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Ginza, this hotel is close to many train stations and department stores/shops and restaurants. The rooms are very clean, albeit a little small, but you won't be spending much time at the hotel anyway. The service was very friendly and you are able to leave your luggage with the staff if you arrive early or leave late!
Stayed 7 nights in Oct 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Great location and nice staff!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how the area was always popular and had a nice vibe around.
Stayed 6 nights in Nov 2025

10/10 Excellent

RIAHN

Stayed 4 nights in Nov 2025

8/10 Good

Stanley

Liked: Cleanliness, property conditions & facilities
Staff, location, breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

VIRGINIA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, spotless room, comfortable bed, strong shower, lovely staff, effortless check-in. Convenience store just around the corner. Expect the room to be small as per Japanese standards, but I only can back to my room to sleep, so minor detail. I would stay here again.
Stayed 3 nights in Nov 2025

8/10 Good

Debra

Stayed 2 nights in Nov 2025

2/10 Terrible

Vy, Stone Mountain

Disliked: Cleanliness, amenities, property conditions & facilities
I was treated very poorly on my last day in Tokyo. I checked out at 10:50AM and was told to insert my room key into the kiosk machine. I then left my luggage at the front and they asked me when I was expecting to return and I said 3PM. I left and returned at 2:55 to retrieve my luggage. I then went to sit at the couch area in the lobby to wait for my airport ride. At 3:20PM, I get a call from the hotel and the guy on the phone was yelling at me about not paying a late check-out fee and that if I did not pay, he would call the police. I went 10 feet from where I was sitting to the guy that was calling me and asked what this was about. He started yelling about the late check-out fee and I became confused because I had checked out before 11AM earlier that day. He looked at his colleague and then accused me of returning the wrong room key. How can I return the wrong room key when I only had one card for my entire stay? Also, they all saw me leave my luggage for almost 4 hours. So without a room key and luggage, how could I have been inside my room? The female worker said that she called up to my room and someone picked up the phone. I'm not sure who that person was since I traveled solo this time and was sitting in the lobby in the entire time. At this point, the workers realized their mistake and gave a half-hearted apology. I have been to Japan 4 times and have never experienced anything like this. What would have been a 5-star experience is now 1-star.
Stayed 4 nights in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and the rooms were clean and orderly.
Stayed 1 night in Nov 2025

8/10 Good

Gina, Brossard

Liked: Cleanliness, amenities, property conditions & facilities
My “go2” for a clean ecologically minded hotel. They provide great amenities for men and women.
Stayed 7 nights in Oct 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, and great fit for people who plan on spending their time out and about! Location of hotel was amazing! You had a convenience store at the corner and metro stations just a couple minute walks away
Stayed 5 nights in Oct 2025

10/10 Excellent

Ionah

Clean room, good location, helpful staff especially to Haruku for helping out for our baggage transfer to airport. Highly recommended!
Stayed 5 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely recommend this hotel for its top Tokyo location, cleanliness, staff and rooms laid out perfectly with everything you need.
Stayed 1 night in Oct 2025