Sotetsu Grand Fresa Tokyo - Bay Ariake

3.5 star property

Choose dates to view prices

Photo gallery for Sotetsu Grand Fresa Tokyo - Bay Ariake

Premium Standard Suite Room 2beds - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains
Lift
Premium Exective Suite Room 2beds - Non-Smoking | View from room
Lobby
Premium Deluxe Suite Room 2beds - Non-Smoking | Premium bedding, down duvets, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
3-6-6 Ariake, Koto-ku, Tokyo, Tokyo-to, 135-0063
  • Tokyo Big Sight
    ‪3 min walk‬
  • Ariake Garden
    ‪9 min walk‬
  • Toyosu Market
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪13 min drive‬

Room options

Premium Single Room - Non-Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Premium Bayside Single Room - Non-Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Double Room - Non-Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room - Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Economy Twin Room - Non-Smoking

8.0 out of 10
Very good
(18 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Economy Twin Room - Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

Deluxe Double Room - Non-Smoking

8.4 out of 10
Very good
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room - Non-Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Twin Room - Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Economy Trundle Twin Room - Non-Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room - Non-Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Double Room - Non-Smoking

8.4 out of 10
Very good
(31 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Room - Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Single Room - Non-Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room - Smoking

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room - Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Standard Suite Room 2beds - Non-Smoking

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Premium Bayside Double Room - Non-Smoking

8.0 out of 10
Very good
(19 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Premium Exective Suite Room 2beds - Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Premium Deluxe Suite Room 2beds - Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room-Smoking

  • Sleeps 2

Moderate Twin Room Non-smoking

  • Sleeps 2

Deluxe Twin Room-Non-Smoking

  • Sleeps 2

Exective Suite-Non-Smoking

  • Sleeps 2

Moderate Triple Room

  • Sleeps 3

Standard Double Room-Smoking

  • Sleeps 2

Standard Suite-Non-Smoking

  • Sleeps 2

Economy Twin Room-Non-Smoking

  • Sleeps 2

Deluxe Double Room-Non-Smoking

  • Sleeps 2

Premium Double Room-Non-Smoking

  • Sleeps 2

Standard Twin Room-Non-Smoking

  • Sleeps 2

Deluxe Twin Room With Sofa Bed And Extra Bed-Non-Smoking

  • Sleeps 4

Deluxe Double Room-Smoking

  • Sleeps 2

Superior Twin Room-Smoking

  • Sleeps 3

Universal Twin Room-Non-Smoking

  • Sleeps 2

Deluxe Suite-Non-Smoking

  • Sleeps 3

Superior Twin Room-Non-Smoking

  • Sleeps 3

Economy Twin Room-Smoking

  • Sleeps 2

Economy Trundle Twin Room-Non-Smoking

  • Sleeps 3

Universal Single Room-Smoking

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Universal Single Room-Non-Smoking

  • Sleeps 1

Premium Bay Side Double Room-Non-Smoking

  • Sleeps 2

Universal Twin Room-Smoking

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Deluxe Twin Room With Sofa Bed-Non-Smoking

  • Sleeps 3

Similar properties

About this property

Sotetsu Grand Fresa Tokyo - Bay Ariake

Hotel with free theme park shuttle, near Tokyo Bay
Along with a restaurant, this hotel has a coffee shop/cafe and self parking. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Sotetsu Grand Fresa Tokyo - Bay Ariake offers 912 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Grand Fresa Tokyo - Bay Ariake. During your stay, you'll be within walking distance of Tokyo Big Sight. Features include free WiFi in public areas and a free theme park shuttle, plus a restaurant.
  • Free WiFi and wired Internet
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tokyo Big Sight and Tokyo Bay
  • Free theme park shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. 2 meeting rooms and limo/town car service are available. Event space at this hotel measures 3800 square feet (353 square metres) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at Sotetsu Grand Fresa Tokyo - Bay Ariake. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily.
創菜Patio – This restaurant only serves breakfast.
バニヤンツリーカフェ – This café specialises in Asian cuisine and serves lunch and light fare. Open selected days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Parking on site (JPY 2,000 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 2,090 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • バニヤンツリーカフェ
  • 創菜Patio

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The name on the passport presented at check-in must match the name on the reservation.
Guests must be at least 20 years to stay in a smoking room.
This property's breakfast is served from 6:45-10:30 AM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2090 per person
  • Self-parking fee: JPY 2000 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariake Hotel
Ariake Sunroute
Ariake Sunroute Hotel
Hotel Ariake
Hotel Sunroute Ariake
Hotel Sunroute Ariake Tokyo
Sunroute Ariake
Sunroute Ariake Hotel
Sunroute Ariake Tokyo
Sunroute Hotel Ariake
Hotel Sunroute Ariake Tokyo, Japan
Hotel Sunroute
Sunroute

Sotetsu Grand Fresa Tokyo - Bay Ariake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 712 out of 1327 reviews
Rating 8 - Good. 397 out of 1327 reviews
Rating 6 - Okay. 153 out of 1327 reviews
Rating 4 - Poor. 44 out of 1327 reviews
Rating 2 - Terrible. 21 out of 1327 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sundeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation option in Tokyo in terms of transport access,and services. Excellent focus on customer service, comfortable and clean rooms with amenities required for the stay. The views of the Ariake Bay were an added bonus.
Stayed 5 nights in May 2025

6/10 Okay

Aida

Travelled with family
Liked: Staff & service, amenities
The staff is great and attentive to their guests. Although, dusts around the tv, carpet is not clean thoroughly and no warm bidet.
Stayed 7 nights in May 2025

10/10 Excellent

Aunnoy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Layla

Liked: Cleanliness, property conditions & facilities
Friendly and helpful staff and good amenities.
Stayed 11 nights in May 2025

10/10 Excellent

Coraly Ocasio, Bridgeport

Stayed 7 nights in May 2025

10/10 Excellent

Long Feng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here! The hotel is in a calm, green area near the harbour, provides an excellent selection of amenities, and even has a self-service luggage storage room. Everything was clean and immaculate, and the room was spacious.
Stayed 3 nights in May 2025

8/10 Good

Clare

Stayed 14 nights in May 2025

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Arif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Iain

Stayed 26 nights in May 2025

6/10 Okay

Dennis

Liked: Amenities
Have a premium room on top floor 2004, good size but terrible smell. Safe deposit box did not work. Staff are helpful but cannot get rid of smell. Later on figure out it was from ventilation system, so turn off air conditioning and open windows helps.
Stayed 6 nights in May 2025

2/10 Terrible

Michael

Stayed 7 nights in May 2025

8/10 Good

Eliska

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Over all it was a great stay and I’d definitely return and recommend this hotel. Pros: -extremely clean everywhere -lots of free amenities like PJs, hygienic products, even hair brushes, toothbrushes, hair ties etc.. -we had a premium room which came with a foot massager that came in handy after long days of walking -there is a convenience store inside the hotel and about 4 more in close vicinity to the hotel -extremely close to 3 public transport stations -you can request a seat on a free Disney resort shuttle which will take you directly from the hotel to both of the park entrances (needs to be booked at reception in advance) -there were washing machine rooms on multiple floors of the hotel where you can wash and dry your clothes for small charge (make sure to bring 100 yen coins!) Cons: -despite being huge hotel catering to foreigners, most of the staff struggled to compose basic sentences in English. This made communication bit of a struggle and honestly sometimes it made us feel like we were being a nuisance to them even tho we tried our best to translate our requests to Japanese and be polite about it. -cleaning of the room was advertised to be done every 3 days automatically but our room did not get cleaned unless we requested it. It’s not a big problem but it’s confusing given the fact there were signs posted in the room advertising automatic cleaning service. -the metro pass is not valid for the train lines around the hotel, only valid ticket is Suica card
Stayed 5 nights in May 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little English spoken throughout the hotel...no Spanish. Italian or French...I tried all 3. The rooms are Very small, and that was for the superior room. Great location for the metro, and great value compared to downtown Tokyo. We enjoyed our evenings in a less crowded part of Tokyo with many restaurants in walking distance. Very extensive breakfast buffet.
Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bradi

Liked: Cleanliness, property conditions & facilities
Beautiful area
Stayed 6 nights in May 2025

6/10 Okay

Randy

Liked: Cleanliness, property conditions & facilities
Was ok but hard to get the temperature good for me. No control over the AC but after getting a vent window open it cooled to an ok temp.
Stayed 1 night in Nov 2024

6/10 Okay

Lily

Stayed 1 night in Mar 2025

10/10 Excellent

Tess

Stayed 5 nights in May 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but has enough space for two people. The staff is very helpful from the moment I checked in. The check in and check out process is through a kiosk and the staff is here if you need any help. I liked how it was close to two different train stations and other shops.
Stayed 6 nights in May 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+

Staff very helpful, full amenities, store, restaurants, free toiletries and very clean. Rooms are small if you have 2 beds so plan accordingly. A family of 4 would be very tight.
Stayed 1 night in May 2025

10/10 Excellent

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! We enjoyed our time and we would come back
Stayed 9 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tokyo visit

Very enjoyable. Great location, Very scenic. Easy to get to and from
Stayed 3 nights in May 2025

6/10 Okay

Kelly

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

Jayceon

Stayed 8 nights in May 2025