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The Tokyo Station Hotel

4.5 star property
VIP Access

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Photo gallery for The Tokyo Station Hotel

Spa
Minibar, in-room safe, desk, blackout curtains
2 bars/lounges
Lobby
Classic Comfort Twin Room, Non-Smoking / 36sqm | Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, Tokyo-to, 100-0005
  • Place, Nihonbashi Takashimaya S.C.
    ‪4 min walk‬
  • Place, Tokyo International Forum
    ‪9 min walk‬
  • Place, Tokyo Imperial Palace
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Dome Side Superior Twin, Non Smoking

Dome Side Superior Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort Twin, Non Smoking

Palace Side Comfort Twin, Non Smoking | View from room

Palace Side Comfort Twin, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for South Wing Superior Twin, Smoking

Minibar, in-room safe, desk, blackout curtains

South Wing Superior Twin, Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for South Wing Premium Twin, Smoking

South Wing Premium Twin, Smoking | Minibar, in-room safe, desk, blackout curtains

South Wing Premium Twin, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Maisonette King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Maisonette King, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin, Non Smoking

Junior Suite Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Junior Suite Twin, Non Smoking

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Palace Side Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(17 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Comfort King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort King, Non Smoking

Dome Side Comfort King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Comfort King, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Dome Side King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Twin, Non Smoking

Maisonette Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Maisonette Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Comfort Queen Room, Smoking / 26sqm

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room, Smoking / 26sqm

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Comfort Twin Room, Non-Smoking / 36sqm

Classic Comfort Twin Room, Non-Smoking / 36sqm | Minibar, in-room safe, desk, blackout curtains

Classic Comfort Twin Room, Non-Smoking / 36sqm

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Maisonette Suite King Room, Non-Smoking / 72sqm

Maisonette Suite King Room, Non-Smoking / 72sqm | Minibar, in-room safe, desk, blackout curtains

Maisonette Suite King Room, Non-Smoking / 72sqm

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maisonette Suite Twin Room, Non-Smoking / 120sqm

Maisonette Suite Twin Room, Non-Smoking / 120sqm | Minibar, in-room safe, desk, blackout curtains

Maisonette Suite Twin Room, Non-Smoking / 120sqm

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Ambassador Suite King Room, Non-Smoking / 95sqm

Ambassador Suite King Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout curtains

Ambassador Suite King Room, Non-Smoking / 95sqm

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite Twin Room, Non-Smoking / 95sqm

Ambassador Suite Twin Room, Non-Smoking / 95sqm | Minibar, in-room safe, desk, blackout curtains

Ambassador Suite Twin Room, Non-Smoking / 95sqm

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout curtains

Classic Comfort Queen Room, Non-Smoking/ 26sqm (No view due to adjacent to Tokyo station platform)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior Twin, Non Smoking

City View Superior Twin, Non Smoking | City view

City View Superior Twin, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace View Superior Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Superior Twin, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for City View Queen, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Queen, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Superior King, Non Smoking

Minibar, in-room safe, desk, blackout curtains

City View Superior King, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Palace View Premium Deluxe Twin, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Non Smoking, City View (Palace View)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Non Smoking, City View (Palace View)

  • City view
  • 52 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Non Smoking, City View (Deluxe, Palace View)

Minibar, in-room safe, desk, blackout curtains

Premium Room, Non Smoking, City View (Deluxe, Palace View)

  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Dome Side Superior King, Non Smoking

Dome Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View King Room, Non Smoking

City View King Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

City View King Room, Non Smoking

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace View Premium Deluxe King, Non Smoking

Palace View Premium Deluxe King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Palace View Premium Deluxe King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King, Non Smoking

Junior Suite King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Junior Suite King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

Minibar, in-room safe, desk, blackout curtains

Classic Queen , Non Smoking/ 23sqm(No view due to adjacent to Tokyo station platform)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Suite, Non Smoking

Imperial Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Imperial Suite, Non Smoking

  • City view
  • 173 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Dome Side Comfort Twin, Non Smoking

Dome Side Comfort Twin, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Dome Side Comfort Twin, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Palace Side Superior King, Non Smoking

Palace Side Superior King, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Palace Side Superior King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for South Wing Deluxe King, Smoking

South Wing Deluxe King, Smoking | Minibar, in-room safe, desk, blackout curtains

South Wing Deluxe King, Smoking

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Tokyo Station Hotel

Along with 6 restaurants, this hotel has a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a health club, 2 coffee shops/cafes and self parking.
The Tokyo Station Hotel offers 150 air-conditioned accommodations with minibars and a safe. 43-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

The breakfast at The Tokyo Station Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Tokyo Imperial Palace. Enjoy features like free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 6 restaurants, 2 coffee shops/cafes and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level and cleanliness
  • 12 minutes by foot from Tokyo International Forum and a 2-minute drive from Tokyo Imperial Palace
The Tokyo Station Hotel offers its guests a full-service spa and a health club. There are 6 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Tokyo Station Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Blanc Rouge – This restaurant serves lunch and dinner.
Sushi AOYAGI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Ristorante & Bar Enoteca – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Yakitori Seo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Cantonese EN – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 6,200 for adults and JPY 3,100 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants

Restaurants on site

  • Blanc Rouge
  • Cantonese EN
  • Ristorante & Bar Enoteca
  • Sushi AOYAGI
  • Yakitori Seo

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Full-service spa

  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 1915
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional fees apply to children 4 - 12 years old for breakfast when sharing existing bedding in twin rooms and double rooms.

Renovations and closures

The property will be renovating from 19 January 2026 to 4 March 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 6200 for adults and from JPY 3100 for children
  • Self-parking fee: JPY 2100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Tokyo Station
Tokyo Station Hotel
The Tokyo Station Hotel Japan
The Tokyo Station Hotel Hotel
The Tokyo Station Hotel Tokyo
The Tokyo Station Hotel Hotel Tokyo

The Tokyo Station Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 925 out of 1007 reviews
Rating 8 - Good. 58 out of 1007 reviews
Rating 6 - Okay. 14 out of 1007 reviews
Rating 4 - Poor. 4 out of 1007 reviews
Rating 2 - Terrible. 6 out of 1007 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

CHRISTIAN, WORCESTER

Travelled with partner
Liked: Cleanliness, amenities
Fantastic Hotel - absolutely beautiful!!!
Stayed 1 night in Nov 2025

4/10 Poor

Ronald

Stayed 1 night in Nov 2025

10/10 Excellent

Sikai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms and deco. Great check in experience. The breakfast was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Alastair

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Outstanding hotel in a perfect location - at the main station, and right near the Imperial Palace.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic historic hotel in the very heart of Tokyo. The most convenient, beautiful and luxurious place to stay. Our second stay in this wonderful hotel and we are already planning our return. First class, all the way, from the staff on down.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Amenities
This my 2nd stay at the property and once again, the staff has exceeded my expectation in service. Both Marie Antoinette Mori san and Namiko Hisakura san have been assisting me in restaurant bookings and my Saphir Odoriko train ticket bookings before I left Singapore and everything was in place by the time I arrived in Tokyo. It made my vacation a hassle-free experience and I am truly grateful for their assistance. Congratulations to the hotel for having such efficient and thoughtful staff - truly service excellence!
Stayed 6 nights in Nov 2025

10/10 Excellent

Giselle, LaSalle

Liked: Cleanliness, property conditions & facilities
5 star in every respect. Meticulous room, hotel and service
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! The room was spacious, immaculate and comfortable with a spotless well-designed bathroom. The location was perfect: next to the train station and subway (and you couldn't hear anything inside your room). We chose not to do the breakfast plan but had breakfast in the hotel twice-which I highly recommend. It was expansive and delicious. Best of all are the concierges who had great recommendations, got us reservations at at wonderful restaurants and helped us plan oour routes.
Stayed 6 nights in Oct 2025

10/10 Excellent

Courtney

Stayed 3 nights in Nov 2025

10/10 Excellent

John Andrew

Stayed 5 nights in Oct 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
Second stay at this hotel. The staff are always nice, the rooms are clean and well put together, the bathroom is spacious. Breakfast is a highlight
Stayed 4 nights in Oct 2025

10/10 Excellent

Clifford

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were excellent. The breakfast was superb as well, with both western and Japanese style dishes available.
Stayed 1 night in Oct 2025

8/10 Good

Keri

Stayed 1 night in Oct 2025

10/10 Excellent

Yuichiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offers so many kaiseki style dishes in a buffet style. I enjoyed more than 15 small plates. Quality and tastes are more than superb. You will understand that they Are trying to be the best thing in each You have Japanese corner and western style corner. If you want to stick to ordinary Western style hotel breakfast, you can do so at the highest level also. Waiters are so polite and friendly. You feel as if you wrre a king.
Stayed 2 nights in Oct 2025

10/10 Excellent

Garry

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great breakfast, excellent rooms and staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities
Immaculate hotel, beautiful rooms, delicious breakfast buffet & the perfect location to arrive at & explore Tokyo! Bravo!
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlton

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in convenient loccation
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant hotel although at that price point I wouldn't expect to have to pay extra for Onson-spa entry
Stayed 3 nights in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a unique building.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Oct 2025

10/10 Excellent

Frank Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding luxury hotel with great rooms and buffet breakfast. Central location in a business-like area but easy access to everything, and a great set of food options both in the train station and in the office buildings across the street. Would gladly return.
Stayed 4 nights in Oct 2025

2/10 Terrible

wayne, North Tonawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent,staff was very friendly and helpful
Stayed 1 night in Oct 2025