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Tmark City Hotel Tokyo Omori

3.5 star property

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Photo gallery for Tmark City Hotel Tokyo Omori

Interior entrance
Creator video - submitted by BEST JAPAN HOTELS, Periple
Front of property – evening/night
Restaurant
Premium bedding, down duvets, pillow-top beds, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Omorihoncho 1-2-10, Tokyo, Tokyo, 1430011
  • Place, Shinagawa Park
    ‪2 min walk‬
  • Place, Shinagawa Aquarium
    ‪3 min walk‬
  • Place, Heiwajima Hotspring
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪14 min drive‬

Room options

View all photos for Triple Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Triple Room, Smoking

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Double Room, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Twin Room, Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Superior Twin Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Premium bedding, down duvets, pillow-top beds, blackout curtains

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Run of House, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Run of House, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Run of House, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Run of House, Smoking

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Tmark City Hotel Tokyo Omori

Hotel with a restaurant, 8-minute walk to Shinagawa Aquarium
A restaurant, self parking and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and multilingual staff assistance.
Tmark City Hotel Tokyo Omori offers 288 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Tmark City Hotel Tokyo Omori. During your stay, you're just a quick walk from Shinagawa Aquarium. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Just a 1-minute drive from Shinagawa Aquarium and 9 minutes from Tokyo Tower
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at Tmark City Hotel Tokyo Omori. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Tmark City Hotel Tokyo Omori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 2,200 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,090 for adults and JPY 1,320 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2090 for adults and from JPY 1320 for children
  • Self-parking fee: JPY 2200 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Smoking is only permitted in Smoking rooms. This property does not have a designated smoking area.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tmark City Hotel Omori
Tmark City Tokyo Omori
Tmark City Omori
Tmark City Tokyo Omori Tokyo
Tmark City Hotel Tokyo Omori Hotel
Tmark City Hotel Tokyo Omori Tokyo
Tmark City Hotel Tokyo Omori Hotel Tokyo

Tmark City Hotel Tokyo Omori Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1008 reviews
Rating 8 - Good. 262 out of 1008 reviews
Rating 6 - Okay. 94 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

sayuri

Liked: Cleanliness, amenities, property conditions & facilities
ベッドも寝心地良くて清潔で良かったです。コンビニもすぐ隣にあるのでとても便利。 ベッドの下に腕時計が落ちていました。フロントに届けましたのでもしこのホテルに泊まった方で無くされた方は問い合わせしてみてください。 時計が持ち主の方に戻る事を心から祈ってます。 Very comfortable bed and room is very clean. Close to station and convenience store is next to. We found a watch underneath the bed so we returned to front desk. We hope the watch returned to the owner soon.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oi Wah, kellyville

Stayed 4 nights in Nov 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good service. Clean room.
Stayed 3 nights in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Room was clean with easy check in and out. Near train station that goes to Haneda Airport. Is a busy hotel, popular with tour groups, so need to book ahead if you want to secure a room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos Ivan Valladares

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel!!!
Stayed 6 nights in Oct 2025

2/10 Terrible

LaRonya

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Stayed 6 nights in Oct 2025

8/10 Good

Ming Chee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at Tmark City Hotel Tokyo Omori. The room was very clean and comfortable, and the staff were friendly and helpful throughout my stay. The location is convenient—close to the train station and easy to access from the airport. Highly recommend this hotel for anyone visiting Tokyo!
Stayed 5 nights in Oct 2025

10/10 Excellent

Sudip

Stayed 5 nights in Oct 2025

10/10 Excellent

MARJORIE, Mount Dora

Stayed 2 nights in Oct 2025

10/10 Excellent

Roseller

Stayed 4 nights in Oct 2025

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and experience
Stayed 3 nights in Oct 2025

6/10 Okay

Xinru

Travelled with family
Liked: Amenities, property conditions & facilities
The room is quite spacious, but the soundproofing is poor. I stayed for two nights and was woken up around 5–6 a.m. every day because of the noise. The location is convenient and the facilities are new, but the cleanliness is not good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shobna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff were very professional and courteous. Restaurant menu needs a bit more variety. Also the train station nearby had limited trains coming through so next station is a better option when travelling.
Stayed 2 nights in Oct 2025

8/10 Good

Chiaki

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing view! Just a 4 minute walk from the closest station! Will 100% be going back! Staff were very kind and helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

elizabeth banda, Kapolei H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no complaints .. they did charge me a service tax fee when we we arrived it wasn’t much maybe 2 bucks. Combi is close by and if you walk a little father from the bridge close to the train station conbini there’s a tempura sit in place.. soba noodles and udon noodles are good !! . Hotel is Ac-clean-safe , hardly any dust which is nice cause I have allergies . Room service every day . They do provide pajamas big enough to fit an xl adult American just bring bottoms , room slippers , and basic necessities provided —(tooth brush,razors,cotton pad , q tips, plastic brush) Room is equip with mini fridge / coffee machine . Microwave is down stairs in lobby ( vending machines on 6 floor) Also It’s A little journey from the city loop hotel but is super close to train station ( just be prepared to transfer lines ) Hotel to airport is fairly cheap if no traffic-or road work .
Stayed 4 nights in Oct 2025

10/10 Excellent

Rozanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall! The hotel is clean, modern, and very comfortable. The location is excellent — there’s a FamilyMart right next door, a 7-Eleven across the street, and even a laundromat within walking distance, which made our stay super convenient. The area felt safe and easy to navigate, with plenty of local shops and restaurants nearby. Staff were friendly and check-in was smooth. Would definitely stay here again for the location and convenience alone.
Stayed 4 nights in Oct 2025

8/10 Good

Yui

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I found hair on bed sheets hair on bed hair on floor hair near fridge. Probably hair stuck in drainer in bathroom that the water didn’t drain well. One side of the bed head light was not working. There was one little sealing light constantly on that kept me light sleep all night. For all these things yet, because of the size of the room being so comfortably big, I would like to stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, super clean and confortable
Stayed 2 nights in Oct 2025

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean! Thank You!
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Friendly staff, excellent room, great buffet breakfast, easy access to Haneda airport and when good for staying in Tokyo as it's close to Shinagawa station and you're not in a crazy busy area but there's also lots of restaurants nearby. I'd definitely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Room very small but clean with good air conditioning staff very helpful and close to transport links
Stayed 2 nights in Oct 2025

8/10 Good

Dustin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. The hotel is walking distance with small children to the train station, grocery store, and convience stores.
Stayed 9 nights in Oct 2025