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Hotel Rex

2.5 star property

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Photo gallery for Hotel Rex

Reception
Room, 2 Double Beds (No air conditioning) | 1 bedroom, free WiFi, bed sheets
Reception
Room, 1 King Bed (No air conditioning) | 1 bedroom, free WiFi, bed sheets
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Calle Mariano Matamoros Sur 101, col. Centro, Toluca, C.P. 50000, Toluca, Estado de Mexico, 50000
  • San Jose de Toluca Cathedral
    ‪2 min walk‬
  • The Cosmovitral
    ‪5 min walk‬
  • Nemesio Díez Stadium
    ‪15 min walk‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds (No air conditioning)

Room, 2 Double Beds (No air conditioning) | 1 bedroom, free WiFi, bed sheets

Room, 2 Double Beds (No air conditioning)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (No air conditioning)

Room, 1 King Bed (No air conditioning) | 1 bedroom, free WiFi, bed sheets

Room, 1 King Bed (No air conditioning)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Rex

Hotel with a 24-hour front desk, a quick walk to The Cosmovitral
This smoke-free hotel features laundry facilities, a 24-hour front desk and free Wi-Fi in public areas.
Hotel Rex offers 45 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Toluca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

During your stay at Hotel Rex, you're just a quick walk from Portales de Toluca Shopping Center. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include laundry facilities and a water dispenser
  • Just a 4-minute walk from San Jose de Toluca Cathedral and 9 minutes on foot from The Cosmovitral
  • Pets welcome for a fee (restrictions apply)
As a guest of Hotel Rex, you'll find laundry facilities and a water dispenser. Public spaces have free WiFi.

This Toluca hotel is smoke free.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (61 centimetre high)
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rex
Capital O Rex
Hotel Rex Hotel
Hotel Rex Toluca
Hotel Rex Hotel Toluca

Hotel Rex Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 109 reviews
Rating 8 - Good. 26 out of 109 reviews
Rating 6 - Okay. 15 out of 109 reviews
Rating 4 - Poor. 12 out of 109 reviews
Rating 2 - Terrible. 11 out of 109 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Amenities
Good location. Nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff
Stayed 7 nights in Mar 2025

2/10 Terrible

humberto

Stayed 5 nights in Mar 2025

2/10 Terrible

Efren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities
Stayed 1 night in Jan 2025

4/10 Poor

Efren

Travelled with partner
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

4/10 Poor

Efren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Pablo

Disliked: Property conditions & facilities

Hotel viejo

El hotel no es nada a lo que se muestra en las fotografías, hotel viejo y con un mantenimiento muy malo, por la tarifa que tienen es muy caro.
Stayed 2 nights in Dec 2024

6/10 Okay

Efren

Travelled with partner
Disliked: Amenities, property conditions & facilities
No amenities at all
Stayed 2 nights in Nov 2024

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

able from Bruce

A save/ secure hotel with nice administration. Note there is a clean/ cool coffee shop on the corner up the hill.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Staff & service, amenities
La atención del personal fue muy déspota y grosera queriendo que firmara un formato en blanco por no quererlo llenar ahí, además no hubo toalla de manos ni un papel higiénico nuevo estaba uno de uso
Stayed 1 night in Apr 2025

6/10 Okay

Omar

Liked: Cleanliness, staff & service
La atención es inadecuada, no tiene suficiente personal en recepción, si llegas en coche no hay manera de estacionar y descargar, Si pides almohadas o mantas extras por el frío olvídalo!! Te dicen que no hay. Que son las que son. Sus regaderas son ineficientes, y se va el agua caliente. Eso si la atención del personal de limpieza es de 10 muy amables y extraordinarias mujeres.
Stayed 3 nights in Mar 2025

8/10 Good

Wendy Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar Emiliano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general muy buen servicio, muy amables. Las instaciones no son nuevas pero estan en. Buen estado, las habitaciones son calidas a pesar del frio. No tienen cancelacion de ruido y se escuchan las otras habitaciones o el ruido de la calle, pero si estas acostubrado a eso, no tendras problemas.
Stayed 1 night in Apr 2025

6/10 Okay

Luz Maria

Por el precio,no hay nada de que quejarse, pero está excelente que la ubicación en el centro
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien en general

Lo malo es que no cuenta con estacionamiento propio, te envían a otro hotel que esta como a una cuadra, con el que supongo tienen convenio para estacionar, lo que si, es que el estacionamiento es seguro. Tuvimos un inconveniente con el agua caliente en el baño, pero nos ayudaron a solucionarlo rápido. Lo bueno es que esta justo al lado de la zona comercial y todo queda muy accesible, en recepción nos atendieron muy bien y amables.
Stayed 1 night in Mar 2025

8/10 Good

sherlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Leticia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El servicio del personal, y en una habitación no salía agua de la regadera, no hay bote de basura, no tiene estacionamiento propio
Stayed 2 nights in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2025

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Mala experiencia

Stayed 1 night in Feb 2025

4/10 Poor

EDGAR ADRIAN

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Muy sucio
Stayed 1 night in Feb 2025

8/10 Good

cristhian, la paz

Travelled with partner
Liked: Cleanliness, amenities
Muy buena ubicación, tiene lo necesario para descansar, solo que hay mucho ruido por lo demás todo bien.
Stayed 1 night in Feb 2025

2/10 Terrible

Gisel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Anahí

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2025