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Hotel Rex

Property class: 2.5

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Photo gallery for Hotel Rex

A hotel entrance with a sign reading "HOTEL REX" and decorative glass windows above.
A hotel room with two beds, each with a blue bedspread and a geometric patterned pillow. There is a nightstand between the beds with a vase of flowers.
A reception area with a wooden reception desk, a sign listing room rates, and framed pictures on the wall.
A room with two red leather armchairs, a small white table with a potted orchid, and a wooden wall.
A corner room with a wooden door, a black bench, a small table with a plant, and a patterned wall.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Mariano Matamoros Sur 101, col. Centro, Toluca, C.P. 50000, Toluca, Estado de Mexico, 50000
  • Place, San Jose de Toluca Cathedral
    ‪2 min walk‬
  • Place, The Cosmovitral
    ‪5 min walk‬
  • Place, Nemesio Díez Stadium
    ‪17 min walk‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds (No air conditioning)

A hotel room with two beds, each with a blue bedspread and white pillows, a nightstand with a vase of flowers, and a wall-mounted light fixture.

Room, 2 Double Beds (No air conditioning)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (No air conditioning)

A neatly arranged bedroom with a bed, a bedside table, a window with curtains, and a framed picture on the wall.

Room, 1 King Bed (No air conditioning)

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Rex

This smoke-free hotel features laundry facilities, a 24-hour front desk and free Wi-Fi in public areas.
Hotel Rex offers 45 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Toluca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

During your stay at Hotel Rex, you're just a quick walk from Portales de Toluca Shopping Center. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include laundry facilities and a water dispenser
  • Just a 4-minute walk from San Jose de Toluca Cathedral and 9 minutes on foot from The Cosmovitral
  • Pets welcome for a fee (restrictions apply)
As a guest of Hotel Rex, you'll find laundry facilities and a water dispenser. Public spaces have free WiFi.

This Toluca hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (61 centimetre high)
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 100
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MXN 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rex
Capital O Rex
Hotel Rex Hotel
Hotel Rex Toluca
Hotel Rex Hotel Toluca

Hotel Rex Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 203 reviews
Rating 8 - Good. 53 out of 203 reviews
Rating 6 - Okay. 36 out of 203 reviews
Rating 4 - Poor. 20 out of 203 reviews
Rating 2 - Terrible. 15 out of 203 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, amenities
It was nice and clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lucio

Liked: Cleanliness, amenities, property conditions & facilities
very central location to the city. easy to move around and everything is accessible within blocks of the hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Martha

Liked: Amenities
Good location. Nice staff.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Its in the center of the city
Stayed 1 night in May 2025
Verified review

4/10 Poor

Alonso

Disliked: Amenities
Staff
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Efren

Disliked: Staff & service, amenities, property conditions & facilities
Great location but old outdated place. Cero amenities, not even hand towel available!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Rodolfo Valentín

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gerardo Macías

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Efren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No amenities
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Efren

Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Efren

Disliked: Amenities, property conditions & facilities
No amenities at all
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Roberto

Disliked: Cleanliness, property conditions & facilities
Noise old building no elevator
Stayed 1 night in May 2025
Verified review

6/10 Okay

alberto

Olía a insecticida y falta de agua caliente
Stayed 4 nights in May 2026
Verified review

8/10 Good

Julian

Liked: Cleanliness, staff & service
ECONOMICO Y CÉNTRICO A TOLUCA CENTRO CON WIFI TV TOALLAS Y ME GUSTÓ SU LIMPIEZA
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Luís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del centro, accesible, muy buena atención por parte del personal.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Si llegamos rápido a la ubicación
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

juan

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel es muy viejo con todos los inconvenientes que esto tiene , desde decoracion hasta instalaciones , todo en si esta bien conservado pero algunas cosas obviamente son obsoletas. El baño tardaba en irse el agua y era extremadamente pequeño para una persona de talla mediana. la entrada a la regadera sumamente estrecha. Se ve que se hace un gran esfuerzo por mantenerlo limpio y funcional pero los años se notan. Ubicado en un cruze de calles sumamente transitadas con los inconvenientes de esto, ruido, cantantes urbanos, trafico. aunque la ubicacion es excelente para los amantes de estar cerca del centro historico.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Deben poner agua embotellada y shampoo para los huéspedes
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy céntrico y limpio, en la habitación faltaba el buró en medio de las camas, la zona de la regadera era un espacio algo pequeño.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edgar Emiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Los empleados y la habitación cumplen al cien por ciento mis necesidades, en amabilidad y limpieza
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Diana

Me tocó diferente la habitación a la que había seleccionado, tener más personal de ahí fuera todo bien. No dan cortesías de agüita, las toallas 2/2 el baño tuvimos problemas con el agua y la verdad la colcha si estaba sucia
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Amenities
Al llegar no tenían identificada mi reservación por lo cual tuvimos que esperar en lo que la localizaban.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Uriel

Liked: Cleanliness
Por la aplicación nos habian comentado que sin problema podiamos hacer checkin un poco antes, llegando al Hotel nos negaron esto y nos dijeron que son independientes a la aplicación nos tuvieron que dar una habitacion diferente para poder ingresar antes
Stayed 1 night in Feb 2026