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View all photos for Deluxe Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting King Room

Connecting King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Connecting King Room

  • 56 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Large Single Beds

View all photos for Accessible King Room

Accessible King Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Accessible King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 50-inch Smart TV with digital channels, TV

Two Bedroom Apartment

9.6 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Potters Toowoomba Hotel

Hotel with free parking, steps from Grand Central Shopping Centre
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space and dry cleaning.
Potters Toowoomba Hotel offers 54 accommodations with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Potters Toowoomba Hotel's great location. During your stay, you're just a quick walk from Grand Central Shopping Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Grand Central Shopping Centre and 4 minutes on foot from Laurel Bank Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10 square feet (1 square metres) and includes conference space. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Potters Toowoomba Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Toowoomba hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 9:00 AM.
Potters Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Reviews

Potters Toowoomba Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 854 reviews
Rating 8 - Good. 199 out of 854 reviews
Rating 6 - Okay. 28 out of 854 reviews
Rating 4 - Poor. 10 out of 854 reviews
Rating 2 - Terrible. 2 out of 854 reviews

Reviews

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an Executive King room for our stay. Plenty of room with a nice big comfortable bed. Good bathroom. Staff were very friendly and happy to assist us. Close to Grand Central Shopping Centre and Toowoomba CBD. A good place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Pasenadee

Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, easy to find and park, clean spacious rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very nice stay. Only negative was waiting for washing and dryer as the 1 set on ground floor was constantly full of hotel things.
Stayed 2 nights in Jul 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ready early and was extremely clean and tidy bed was comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Carli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Happy with property.
Stayed 4 nights in Jul 2025

6/10 Okay

Valerie

Travelled with partner
Breakfast was good - coffee good The carpet in the room felt like there was no underlay - it was thin and hard very uncomfortable Also the accomodation had no lift so we had to lug our large suitcases up the stairs We were next to a busy room
Stayed 2 nights in Jul 2025

10/10 Excellent

Eugene, CHERMSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice relaxing hotel right near the city centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay - perfectly appointed and located. Enjoyed our stay very much
Stayed 1 night in Jul 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay, walking distance to town centre. Staff very friendly , rooms quiet and clean and parking is easy. Restaurant meal at motel was great. Will defistay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times in the past, great location, close to shopping centre. Great, updated menu options for both evening meal and breakfast. Surpassed previous expectations, thanks again and see you next time.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what’s needed for a stay in Toowoomba!
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The distance to Grand Central and the Empire Theatre is fantastic. There was nothing I didn't like.
Stayed 1 night in Jun 2025

6/10 Okay

Hayley

Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities
Excellent
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was fine and front desk great. The restaurant was good value and personalised attn.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great5 parking and location next to shopping and eating facilities
Stayed 1 night in May 2025