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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
Property preview
Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, Woodbine Racetrack
    ‪5 min drive‬
  • Place, Yorkdale Shopping Centre
    ‪10 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(164 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(47 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(20 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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4.3 out of 5, Excellent, 1,719 reviews
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includes taxes & fees
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About this property

Crowne Plaza Toronto Airport by IHG

Hotel with free airport shuttle, near Toronto Congress Centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Private bathrooms are not en suite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Toronto Airport by IHG. During your stay, you'll be within walking distance of Toronto Congress Centre. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Cannery Kitchen, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometres and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Cannery Kitchen – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Cannery Social – This bar serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 30.00 for adults and from CAD 15.00 for children
  • Uncovered self-parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1360 out of 2651 reviews
Rating 8 - Good. 669 out of 2651 reviews
Rating 6 - Okay. 306 out of 2651 reviews
Rating 4 - Poor. 158 out of 2651 reviews
Rating 2 - Terrible. 158 out of 2651 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Undergoing construction in front of hotel.
Stayed 1 night in Jun 2025

8/10 Good

Alden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Stayed 2 nights in Mar 2025

4/10 Poor

Nimer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Crowne Plaza near Toronto Pearson Airport (YYZ) and was extremely disappointed. This property does not reflect the quality or experience typically associated with the Crowne Plaza brand. The hotel is outdated, and the parking situation is both insecure and overpriced — $30 for an open, unsecured lot with a broken or ineffective gate. Unfortunately, the noise level was unbearable. The windows offered almost no soundproofing. All night, I could hear cars, shuttles, guests smoking and chatting near the entrance as if they were inside the room. Even footsteps and conversations from the hallway felt as though they were happening inside the room itself. To make matters worse, the hotel didn’t offer basic amenities that are standard at most Crowne Plaza locations — no complimentary water, and even slippers were not available, even upon request. After a long day of travel, this lack of hospitality was disappointing. Overall, my stay was frustrating and unrestful. If you are looking for a place to sleep, relax, or get work done, I strongly suggest looking elsewhere. This hotel does not meet the expectations one would have of the Crowne Plaza name.
Stayed 3 nights in Jun 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s an ok facility, we didn’t use facilities except restaurant which was fine and the staff were very polite. I had everything you need for a airport hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Artur

Stayed 1 night in Jun 2025

6/10 Okay

Suzette, Winnipeg

Travelled with partner
The hallway carpet need to be replaced or cleaned properly. As we entered the hallway from the elevator, we were greeted with a unpleasant smell that seems like from the carpet and looks dirty as well. The washroom in our room was so tiny and feel like snug. Fridge not cooling. Breakfast the same for our 3 day stay.
Stayed 3 nights in Jun 2025

8/10 Good

Trishan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean && friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Janeth

Stayed 2 nights in Jun 2025

8/10 Good

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The employees were nice hotel was pretty clean. No complaints
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Friendly polite and fast check in
Stayed 1 night in Jun 2025

8/10 Good

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s ongoing construction around the property which affects access into the parking lot. The gate arms are often closed and this creates congestion for vehicles trying to leave the property. Minor issues were around booking extension and coordination with front desk staff.
Stayed 1 night in Jun 2025

8/10 Good

Glyzil

Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and lovely, however, the water was shut off for hours without notice. This had an effect on our stay and caused me to book another hotel, without being refunded for the night without water.
Stayed 4 nights in Jun 2025

10/10 Excellent

TERESA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice, modern and clean, has in-room safes, refrigerators and very comfortable beds. Transportation to and from the airport is available for free and comes every 30 minutes. Breakfast is free and offers a variety of things, dining is available and the food is excellent. Fully staffed bar, too. Loved our stay there. Canadians are very kind and well-mannered, as well as professional at all times. It seems to be part of their nature.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 days and it was a great stay. I was celebrating a birthday for a parent and I asked for a reduction on the security deposit to make sure I could celebrate my parents first time out the country/Birthday right..They reduced it and my parent had a great time in Toronto and for that one reason they are a 5 star in my book
Stayed 5 nights in Jun 2025

2/10 Terrible

Bismark

Stayed 2 nights in Jun 2025

6/10 Okay

Hüseyin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

deirdre, brooklyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Liked proximity to the airport!
Stayed 1 night in Jun 2025

10/10 Excellent

Yasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, property conditions & facilities

incident spoiled our stay

after a long flight we were eager to check in to our room and get some sleep. all went well until the early hours of the morning when we discovered we didn't have running water. the city had shut it down as they were working on water lines in that area. not the hotel's fault but we also were not warned ahead of time. not sure how long it was turned off. it did come back on around 6 am. however due to jet lag we were up very early looking forward to a shower etc before heading home. I understand this is not normal to have the water shut off. but it was a BIG inconvenience. we left the hotel very early.
Stayed 1 night in Jun 2025

8/10 Good

Bridgette

Area
Stayed 2 nights in Jun 2025