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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Serves dinner and happy hour
Meeting facility
Property amenity
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(112 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(124 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(276 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

7.8 out of 10
Good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed
  • City view

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About this property

Holiday Inn Toronto Downtown Centre by IHG

Hotel with an indoor pool, 10-minute walk to Yonge-Dundas Square
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Holiday Inn Toronto Downtown Centre by IHG. During your stay, you're just a quick walk from Yonge-Dundas Square. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar – This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 31.64 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to February 28 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 31.64 per person
  • Covered self-parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2727 out of 5264 reviews
Rating 8 - Good. 1544 out of 5264 reviews
Rating 6 - Okay. 573 out of 5264 reviews
Rating 4 - Poor. 217 out of 5264 reviews
Rating 2 - Terrible. 203 out of 5264 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
The room was extremely small. I could barely walk around the end of the bed without hitting my shoulder on the TV, which was projecting out from the wall. The parking lot was abysmal with lanes so narrow one could hardly get by if another car was coming in the opposite direction. I noticed the door jam in our room was pulled out of the floor and resting beside the door with a hole on the floor. We found the breakfast to be adequate, but the whole experience was hardly worthy of the expense. Maybe they jacked the prices up because of the baseball Game this weekend but we were not impressed.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Stayed 2 nights in Oct 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, amenities
Absolutely the worst property I’ve stayed at and the staff were no better. Bathroom was barely usable, mold on shower curtain, window curtains, dust everywhere. There was gum in the corner of the bathroom and toilet had staining. Room was pitiful. Would not be staying there again. Will absolutely be reporting directly to Holiday Inn.
Stayed 2 nights in Oct 2025

8/10 Good

Zoya

Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a few days while in town for a conference. All staff were very friendly, room was a bit smaller than expected, but cozy. The gym was closed for renovations while I was there, but the hotel offered free day passes to the gym next door to compensate, which was great. They also held our luggage after we checked out since we weren't flying out until the evening, which was extremely appreciated. Would stay here again.
Stayed 3 nights in Oct 2025

6/10 Okay

Skyler

Stayed 1 night in Oct 2025

10/10 Excellent

marion

Stayed 2 nights in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not access breakfast, but the room was good and the location was perfect for me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Thais Flores

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 3 nights in Oct 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Your lobby smelt like an ashtray breakfast was ridiculously expensive for how much you want a night the homeless guy uriniating on th3 sidewalk smoking hard drugs was also a great feature
Stayed 2 nights in Oct 2025

10/10 Excellent

Verena M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were adequate
Stayed 2 nights in Sep 2025

8/10 Good

Zanaba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Close to must things.
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best. Chambermaids great front desk. Servers in breakfast. Concierge or cab assist helps.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Matilda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself is a bit tight but honestly I was there to sleep. Everything felt clean, staff were super nice and location was perfect. Happy with our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Kurt Dave

Liked: Cleanliness, staff & service, amenities
My room’s exhaust fan for the bathroom wasn’t workjng
Stayed 1 night in Oct 2025

8/10 Good

Joshua

Stayed 1 night in Oct 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service
For the cost of a room in downtown T.O. I'd expect the lights and plug outlets to work in my room
Stayed 1 night in Oct 2025

10/10 Excellent

Michele, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here September 2025 & then again in October 2025. The staff was very courteous & friendly & check in was a very easy process. The hotel is great-clean, comfortable, many amenities. Love the location, easy to walk many places.
Stayed 2 nights in Oct 2025