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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Property amenity
Meeting facility
Serves dinner and happy hour
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(120 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(126 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(294 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

7.8 out of 10
Good
(15 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Toronto Downtown Centre by IHG

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Holiday Inn Toronto Downtown Centre by IHG. During your stay, you're just a quick walk from University of Toronto - St. George Campus. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of CF Toronto Eaton Centre and University of Toronto - St. George Campus
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar – This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 31.64 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to February 28 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 31.64 per person
  • Covered self-parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2855 out of 5424 reviews
Rating 8 - Good. 1565 out of 5424 reviews
Rating 6 - Okay. 588 out of 5424 reviews
Rating 4 - Poor. 212 out of 5424 reviews
Rating 2 - Terrible. 204 out of 5424 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Leanne

Stayed 1 night in Nov 2025

10/10 Excellent

Nadim

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2025

4/10 Poor

Reginald

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Checked into hotel and they could not find ky reservation No water in the hotel from 10 pm to 4:00 am Saturday night No hot waiter on Sunday morning for the shower. No I cleaned the room on Saturday Breakfast was the only positive experience
Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities
My son and I are in Toronto for an appointment at Sick Kids. The guest services rep that checked us is in was fabulous. We had dinner at the hotel restaurant and the staff were lovely and they were very kind to my son. Single mom with a kid with extraordinary needs, this hotel was affordable and close to where we need to be in the morning.
Stayed 1 night in Nov 2025

10/10 Excellent

Jing

Stayed 2 nights in Nov 2025

4/10 Poor

Melissa

Stayed 3 nights in Nov 2025

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. Great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Wade

Stayed 2 nights in Nov 2025

10/10 Excellent

irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, comfy bed and enjoyed the pool
Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Nov 2025

8/10 Good

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, and the staff were attentive and friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are exceptionally helpful and friendly. I visited the Signature Spa located near the lobby and was pleased with my service and the staff at the spa were also helpful and friendly. It's in a great area for dining and shopping
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Stayed 1 night in Nov 2025

6/10 Okay

Mila

Business traveller
Liked: Property conditions & facilities
Booked the executive room, 1 king bed. At check in, the receptionist forgot to give me breakfast coupons and called after 10pm to ask if he gave them to me. Woke me up! I ended up exchanging the room, as the one provided was a corner room, with no bathrobe and nothing that was promised for the price of an executive room. The room exchanged did not have the bathrobe and slippers either. On check out, I was overcharged by paying their regular rate, instead of the Expedia promotion price. This was the second time it happened at this hotel. Overall experience was ok, but I would expect more attention to details when charging so much per night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fiona

Stayed 1 night in Nov 2025

10/10 Excellent

naomi

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Briana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, who helped change our room free of charge to better suit our requirements. Hotel room was clean, comfortable, and well equipped. Location central and convenient. Very enjoyable for a short stay downtown!
Stayed 1 night in Nov 2025

2/10 Terrible

Randy

Disliked: Staff & service
Horrible
Stayed 2 nights in Nov 2025

8/10 Good

Ghislaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good value hotel. It is close to the subway and to many shops and restaurants. Would go back due to convenience. It is an aged property and could use an upgrade at some point as the carpet looks old and the window blinds aren’t fully functional. I didn’t get a chance to take advantage of the breakfast but sure it would have been fine with the basic staples. Our room got serviced everyday which I didn’t expect.
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Everything was as expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, the included breakfast bacon and sausages were way too salty. Sausages also lacked flavor. Eggs & coffee were good as was fruit and cereal. Excellent service and friendly staff. Room was perfect, clean and comfortable, great shower. I'd stay at this hotel again.
Stayed 1 night in Nov 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, location, early check-in and late check-out. Breakfast. It's my 4 time being here.
Breakfast buffet
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great, except the room was a little hot until we figured a way to turn down the temperature.
Stayed 3 nights in Nov 2025