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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property
VIP Access

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Property amenity
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(19 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(95 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(123 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(252 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

7.8 out of 10
Good
(15 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Toronto Downtown Centre by IHG

Hotel with an indoor pool, near CF Toronto Eaton Centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the shopping around Holiday Inn Toronto Downtown Centre by IHG. During your stay, you're just a quick walk from Downtown Yonge. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of CF Toronto Eaton Centre and University of Toronto - St. George Campus
Holiday Inn Toronto Downtown Centre by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 8881 square feet (825 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Toronto Downtown Centre by IHG. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Thirty Restaurant & Loung – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar – This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to December 19 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28.25 per person
  • Covered self-parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2480 out of 4911 reviews
Rating 8 - Good. 1470 out of 4911 reviews
Rating 6 - Okay. 551 out of 4911 reviews
Rating 4 - Poor. 211 out of 4911 reviews
Rating 2 - Terrible. 199 out of 4911 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern , clean and laundry facilities
Stayed 1 night in Aug 2025

8/10 Good

Grace

Stayed 1 night in Aug 2025

6/10 Okay

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was a good stay, some areas of the hotel could have used a bit more cleaning but with how busy it was with so many events in Toronto this past weekend It’s understandable. The only other complaint would be the long wait times for elevators- again was very very busy so it’s understandable
Stayed 3 nights in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was quiet and clean. The staff were friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Iryna

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible hotel. The room is so tiny, very dirty, my feet went black right after I enter the room. The staff was very unfriendly and beds were uncomfortable. Very frustrating for the price I paid. The fire alarm went off at 4 am, and staff who supposed to coordinate people didn’t even speak English. Shame on you Holiday Inn
Stayed 1 night in Aug 2025

6/10 Okay

Nikita

Closet didn’t have enough space to open
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara, St Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time! Love it!
Stayed 3 nights in Aug 2025

4/10 Poor

spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The "executive" room reminded me of a swedish prison cell. Was not welcoming at all. Food at the restaurant was good. Staff was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abdoulaye, Longueuil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the hotel is super
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff went out of their way without asking. When I did ask a question it was answered quickly and staff was very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Can walk to most of the downtown attractions in 20 minutes or less. It was a bit noisy near our room but other than that everything was great! Would definitely stay there again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, very clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Toronto Downtown - August

The customer service was great. I want to especially recognize Brendan at the front desk for his exemplary customer service. Rooms could have been slightly cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now coming to Toronto. We love it every time and will keep coming here. Reliable every time, always nice staff, nice location. Having a view of the CN tower is nice if you get one. Close to everything, walkable to a lot of places as well. And very affordable too.
Stayed 1 night in Jul 2025

10/10 Excellent

Adrien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be our regular go too when we are in Toronto
Stayed 2 nights in Aug 2025

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, very nice staff
Stayed 1 night in Aug 2025

8/10 Good

Lyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great place to stay.

Always a great place to stay. Central location to public transportation. Easy walking to Eaton Center, the Village. Great shopping nearby, and plenty of restaurants. The staff is terrific, especially Encar. She is so professional and greets you with a smile. The bell staff, housekeeping and maintenence are all friendly and helpful. The only downside of this stay was only three of the four elevators were in operation which made for a long wait at times. Other than that, another great stay. I have been staying at this property for many years and under different ownership. Since the Holiday Inn took iver, they have consistently maintained and upgraded the property. Always my preferred place to stay in Toronto.
Stayed 3 nights in Aug 2025

8/10 Good

Marinela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
We stayed here in August two adults and one kiddo and booked the king suite. It had a pull-out couch that worked perfectly for our son (he was thrilled), though let’s be honest, I’d probably be walking like a grandma if I had to sleep on it for four nights straight 😂. Breakfast was actually great hot food, kids eat free, and no having to wander around looking for a café at 8 AM. But, there was a 3 AM fire alarm during our stay and… oof. Total chaos. No clear instructions, no follow-up, just hundreds of confused people stuck in a staircase in a 24-floor hotel. Also, the elevators take forever and were always packed. On the plus side, the staff were super kind, the pool was a hit (very chlorinated but refreshing after a hot day), and it’s only a 3-minute walk to College Station, which made getting around super easy. Some things were a little run-down (like peeling curtains and hallway carpet), but overall it worked for us!
Stayed 4 nights in Aug 2025

6/10 Okay

Heather

Stayed 2 nights in Aug 2025