Arrived late, told our dinner reservation wasn't recieved so we would have to go elsewhere. There were limited options, maybe one. Low and behold, when we got wifi service we saw that our booking had been confirmed earlier in the day. We got dinner. We didn't get the room we booked. Next morning, no water, at all. Eventually dirty water came through. Asked to be moved, we were moved to a lovely room but the shower was clogged. Breakfast was hit and miss, some days great, other days minimal. The grounds are spectacular but the staff seemed very unhappy, even though most of them were so lovely.