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Hotel Madrid

3.0 star property

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Photo gallery for Hotel Madrid

Outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Superior Double Room | Down duvets, minibar, in-room safe, desk
Coffee shop
Reception
Triple Room | Down duvets, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

View in a map
Calle Villa de Madrid, 15, Torrevieja, Alicante, 03181
  • Place, Torrevieja Harbour
    ‪11 min walk‬
  • Place, Habaneras Shopping Center
    ‪16 min walk‬
  • Place, Aquopolis Torrevieja
    ‪19 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Down duvets, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, 1 Double Bed

Basic Single Room, 1 Double Bed | Down duvets, minibar, in-room safe, desk

Basic Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Queen Bed

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 6 bedrooms
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds

Standard Double Room, 1 Double or 2 Single Beds | Down duvets, minibar, in-room safe, desk

Standard Double Room, 1 Double or 2 Single Beds

8.2 out of 10
Very good
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Quadruple Room

Down duvets, minibar, in-room safe, desk

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

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About this property

Hotel Madrid

Mediterranean hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features an outdoor pool, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services and dry cleaning. Change of towels is available on request
Hotel Madrid offers 40 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Torrevieja hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Madrid. During your stay, you're just a quick walk from Station Park. Enjoy features like free WiFi in public areas, plus an outdoor pool and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Station Park and 4 minutes on foot from Doña Sinforosa Park
  • Airport shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Madrid. You'll have access to the outdoor pool at a partner property.

This 3-star Torrevieja hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Return airport shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 24 December and 1 January.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9 AM to 9 PM
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Madrid Torrevieja
Madrid Torrevieja
Hotel Madrid Hotel
Hotel Madrid Torrevieja
Hotel Madrid Hotel Torrevieja

Reviews

Hotel Madrid Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 133 out of 418 reviews
Rating 8 - Good. 186 out of 418 reviews
Rating 6 - Okay. 77 out of 418 reviews
Rating 4 - Poor. 14 out of 418 reviews
Rating 2 - Terrible. 8 out of 418 reviews

Reviews

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, booked a single room and was upgraded to a familly room / suite. Buffet breakfast was decent and also pool over the road at the back of the Hotel Car Park. Short walk to the marina and sea front and some good restaurants...in particular Pig n'Pollo and bar on corner as you come out of the hotel and turn right.
Chicken Gyros Pizza Pig n'Pollo
Stayed 3 nights in Jun 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out were quick, efficient and very friendly. Breakfast included, was tasty and plenty of choice.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was okay. Nothing fancy. Nothing spectacular. Very close to cafes and restaurants. Very convenient. Parking wasn’t readily available. Only after you checked in. Street parking was very difficult to find. Room only had ac unit in one room. The room where the spare bed was placed was very warm.
Stayed 1 night in Jun 2025

6/10 Okay

Lubov

Liked: Cleanliness
The location is good. Only one person at the front desk was able to speak English. There were 3 more people it’s front desk who could not understand even simple question.
Stayed 1 night in Jun 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Pool is not on site, everything else ok
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay perfect base for break away
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and very friendly staff. Good breakfast with lots to choose from. 20 minutes walk to bus station. Quite few cafes and restauramtes nearby
Stayed 4 nights in May 2025

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights on 2nd floor.Managed to check in before 2 and faced not onto main street which i think was quieter. Room fine for our stay and it was continental breakfast with good selection of pastries,certain cereals,hot drinks and fresh juice.The swimming pool is across the road where the parking for the hotel is and had chairs and sunbeds available.
Stayed 3 nights in May 2025

8/10 Good

Linda

Liked: Amenities, property conditions & facilities
Ĺovely property with very professional and knowledgeable staff. Rooms were clean with very nice amenities. Nice finding bottles of water free to drink plus the Sea Kelp soap and a body wash bottle. Free breakfest everyday from 8 to 11am.Good walking distance to the beach and shopping area. The only thing l had an issue with are the thin walls. I could hear the next room use the bathroom. Otherwise is very excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Stayed 4 nights in Mar 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Great Location
Stayed 1 night in Dec 2024

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One staff member was rude
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and nothing was too much trouble. Breakfast had a varied choice. Clean and located close to everything
Stayed 4 nights in Aug 2024

8/10 Good

Eszter Zselyke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Despite what the pictures may suggest, the POOL is NOT ATTACHED to the hotel. It is across the street and appears to be SHARED with the apartment building it is behind and is certainly not large enough for that to work out comfortably. On the other hand, the room was great, bed was really comfortable and the staff were very nice (although rather noisy from 9am in the hallways as they started to clean).
Stayed 3 nights in Jul 2024

4/10 Poor

Lynn

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked this hotel as a holiday base, the hotel was very basic, breakfast was limited, the advertised pool was next to the car park across from the hotel and the only good thing about it was the water, there’s no bar hardly any sunbeds, I won’t be going back
Stayed 7 nights in Jun 2024

8/10 Good

Tam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a residential area. However there are restaurants, bars, supermarkets within a few minutes walk. It is close to the local beach, nice to visit as it would s less touristy than the other beaches on the main walk way. The Marina is also close by, although there is bars/restaurants there. It is approx 20/25mins walk to the tourist area/beach and the same distance to the bus station. Being alone and a female. I did find it abit uncomfortable walking back to the hotel in the evening. The hotel is nice. Room is clean. Taking showers is abit awkward as the shower curtain is away from the bath tub. Only thing missing is the room is a locker/safe in the room. Breakfast is basic, but for the price it is ok.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel facilities were excellent and I found all of the staff members polite , efficient and helpful.
Stayed 2 nights in Jun 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy acogedor y limpio, el servicio es bueno y el precio es razonable
Stayed 1 night in Jun 2024

10/10 Excellent

Eddie

Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, fridge was a bit noisy, otherwise good stay with a great breakfast
Stayed 1 night in May 2024

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t get aircon to work which was an issue but otherwise good spot Breakfast included for the price of this hotel was excellent
Stayed 1 night in May 2024