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Hotel Mercure Torun Centrum

4.0 star property

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Photo gallery for Hotel Mercure Torun Centrum

Breakfast, lunch and dinner served
Exterior
Minibar, desk, laptop workspace, soundproofing
Exterior
Minibar, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Ul Kraszewskiego 1-3, Torun, Kujawy Pomerania, 87 100
  • Place, Old Town Hall
    ‪9 min walk‬
  • Place, Old Town Market Square
    ‪9 min walk‬
  • Place, House of Nicolaus Copernicus
    ‪10 min walk‬
  • Airport, Bydgoszcz (BZG-Ignacy Jan Paderewski)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, desk, laptop workspace, soundproofing

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, desk, laptop workspace, soundproofing

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Minibar, desk, laptop workspace, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Minibar, desk, laptop workspace, soundproofing

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Mercure Torun Centrum

Hotel in Torun with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a conference centre, self parking and a business centre are on-site. Housekeeping is available on request.
Hotel Mercure Torun Centrum offers 110 air-conditioned accommodations with minibars and complimentary bottles of water. Smart televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Mercure Torun Centrum, you're just a quick walk from Galeria Copernicus Shopping and Entertainment Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Galeria Copernicus Shopping and Entertainment Centre and 8 minutes on foot from Planetarium Toruń
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mercure Torun Centrum. Parking is available for a fee.

This 4-star Torun hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Solaris – This restaurant serves breakfast, lunch and dinner.
Winestone – This restaurant serves breakfast, brunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (PLN 29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: PLN 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Solaris
  • Winestone

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 29.00 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 42.00 per person
  • Uncovered self-parking fee: PLN 29 per day
  • Pet fee: PLN 29.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Centrum Torun
Hotel Mercure Torun
Hotel Mercure Torun Centrum
Mercure Torun Centrum
Torun Centrum
Torun Hotel Mercure
Accor Helios Torun
Mercure Torun Centrum Torun
Hotel Mercure Torun Centrum Hotel
Hotel Mercure Torun Centrum Torun
Hotel Mercure Torun Centrum Hotel Torun

Hotel Mercure Torun Centrum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 366 reviews
Rating 8 - Good. 168 out of 366 reviews
Rating 6 - Okay. 51 out of 366 reviews
Rating 4 - Poor. 9 out of 366 reviews
Rating 2 - Terrible. 5 out of 366 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

tal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad personal safety

Lacks personal safety: 1 access to floors is unrestricted 2 Door does not have a dead bolt 3 safe in the room is just laying there. Not bolted to anything.
Stayed 1 night in Aug 2025

6/10 Okay

jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Skip the breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Arkadiusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Satish

Liked: Amenities
Mercure in Toruń was okay for a short stay, but the property definitely needs an update. Like many Accor hotels, the experience can be hit or miss—some locations feel modern and refreshed, while others, like this one, are showing their age. The basics were covered, but I expected a bit more from the brand.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Stayed 3 nights in Jul 2025

10/10 Excellent

Loyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and very helpful staff very pleased
Stayed 1 night in Jul 2025

10/10 Excellent

Archana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price, excellent breakfast, clean and comfortable room. Only additional recommendation would be to have power outlets close to the headboards for overnight phone charging on the night stand for reachability. Simple extension outlets would suffice.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, east access to Torun town

Rooms are good, with all you will need, comfy bed and en-suite. Spacious. Staff are really accommodating and speak English, which is helpful when your Polish speaking is as bad as mine :) Parking is easy. Lots of choice for breakfast Restaurant serves good food and you must try Torun cake. Stayed for 5 nights, short walk into town, regular trams further afeild. Old town Torun is such an historic place, beautiful, plenty to see, very safe and relaxed. Lots of great food and shopping (although i was here for work)
Stayed 5 nights in Mar 2025

10/10 Excellent

Claire

Stayed 5 nights in Apr 2025

10/10 Excellent

Ihor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are very old and the rugs look extremely dirty. The staff was very rude to me. Definitely not a kid friendly hotel. Great location though. Close to old town
Stayed 1 night in Sep 2024

10/10 Excellent

PAWEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

2/10 Terrible

Malgorzata

Stayed 2 nights in Jul 2024

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning not working efficiently
Stayed 1 night in Jul 2024

10/10 Excellent

Wioleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

8/10 Good

Dariusz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Well Located hotel with good breakfast Bathroom very small
Stayed 1 night in May 2024

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
People and standards were great, location is perfect. The rooms just lacked a little user friendliness. The tray with the kettle I had to put on the floor u see the desk as it was the only plug it would reach if I wanted to keep the tv plugged in and no plug sockets near the bedside tables. The bar closed at 10pm and the hotel generally felt like it was on a cost saving, including the room aircon. Lovely hotel. Perfect location, wonderful team, worth the small inconveniences as great price too
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 7 nights in Mar 2024

6/10 Okay

Vivek

Stayed 1 night in Mar 2024

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying at Mercure Torun. Location is great,only few minutes walk to old town. Beds were extremley comfortable and breakfast very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lokalizacja
Stayed 2 nights in Jan 2024

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Lovely staff but room was a bit tired and dated, needs a refurb. Also a/c unit in the room was really loud and rattled. Not what I expected from a 4* hotel, although location was great, 5 minutes from the old town.
Stayed 2 nights in Jan 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but is well maintained. The staff here are excellent, and the restaurant was outstanding. The only complaint really is that there weren't many plugs in the room. You'd have to unplug something to plug something else in. More of an inconvenience than anything else really.
Stayed 4 nights in Aug 2023

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great play to stay

Really nice and comfortable płace to stay with great location, close to the old city.
Stayed 1 night in May 2023