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Grand Hotel de l'Opera, BW Premier Collection

4.0 star property

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Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Exterior
Meeting facility
Courtyard
Meeting facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

View in a map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place, Capitole de Toulouse
    ‪1 min walk‬
  • Place, Place du Capitole
    ‪1 min walk‬
  • Place, Basilica of Saint-Sernin
    ‪6 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking, Bathtub

Classic Room, 1 Double Bed, Non Smoking, Bathtub | Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 Double Bed, Non Smoking, Bathtub

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Queen Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2

View all photos for Classic Single Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Single Room

  • Sleeps 1

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Lobby

Suite

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Prestige Room, Mini Bar, Air-Conditioned, Coffee Maker, Bathrobe And Slippers

Premium bedding, Select Comfort beds, minibar, in-room safe

1 King Bed, Non-Smoking, Prestige Room, Mini Bar, Air-Conditioned, Coffee Maker, Bathrobe And Slippers

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Comfort Room, Mini Bar, Air-Conditioned, Courtesy Tray

Lobby

1 Queen Bed, Non-Smoking, Comfort Room, Mini Bar, Air-Conditioned, Courtesy Tray

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Deluxe Room, Air-Conditioned, Coffee Maker, Twin Beds On Request

Premium bedding, Select Comfort beds, minibar, in-room safe

1 King Bed, Non-Smoking, Deluxe Room, Air-Conditioned, Coffee Maker, Twin Beds On Request

  • Sleeps 2

Exclusive Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Junior Suite Capitole View

Bathroom | Free toiletries, hair dryer, towels, soap

Junior Suite Capitole View

  • Sleeps 2

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About this property

Grand Hotel de l'Opera, BW Premier Collection

Victorian hotel with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Grand Hotel de l'Opera, BW Premier Collection offers 55 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Grand Hotel de l'Opera, BW Premier Collection. During your stay, you're just a quick walk from Place du Capitole. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Place du Capitole and Capitole de Toulouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1561 square feet (145 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel de l'Opera, BW Premier Collection. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 16.30 per day)
  • Parking on site (EUR 16.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,561 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 16.3 per day
  • Nearby parking fee: EUR 16.3 per day (16 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property Registration Number FR5079880358
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Reviews

Grand Hotel de l'Opera, BW Premier Collection Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 975 reviews
Rating 8 - Good. 273 out of 975 reviews
Rating 6 - Okay. 82 out of 975 reviews
Rating 4 - Poor. 30 out of 975 reviews
Rating 2 - Terrible. 25 out of 975 reviews

Reviews

10/10 Excellent

Ilia

Stayed 1 night in Jul 2025

6/10 Okay

Tasman, Toronto

Travelled with partner
Liked: Cleanliness, amenities
breakfast in bed is highly recommended. staff were so lovely and friendly. the bar is fine but best to stick to beer and wine, cocktails aren't mixed well so best to avoid.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel, Timmins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2025

2/10 Terrible

Scott

Stayed 1 night in Jul 2025

8/10 Good

patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great. Check in was later then I preferred. No elevator for luggage doesn’t help. Perfect area for activity and food
Stayed 1 night in Aug 2025

10/10 Excellent

Gena

Liked: Staff & service, amenities
Stay here whenever I’m in Toulouse. The rules are fun and the bathrooms are excellent. That’s happening.
Stayed 2 nights in Jul 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Klara

Stayed 1 night in Jul 2025

10/10 Excellent

Christophe

Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Jason, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been more pleasant and more helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Traditional hotel in excellent location
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super helpful staff, very comfortable
Stayed 3 nights in Jun 2025

8/10 Good

Allan

Liked: Cleanliness
It is right at the Capitol square
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralized
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I liked its style and friendlyness
Stayed 1 night in Jun 2025

6/10 Okay

TRACIANN

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Property itself is nice but requested an iron and it ruined clothes because it stained them with an orange residue. Outdated amenities. Overpriced for quality if room and amenities provided.
Stayed 1 night in Jun 2025

10/10 Excellent

Caileigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very acetic looking but added to the charm! Room was clean and staff were friendly. Great location!
Stayed 1 night in Jun 2025

10/10 Excellent

JILL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hotel L'Opera was conveniently located near restaurants and just across the street to Capitole Square parking. Nice hotel with bar and aalon area. Short walk to museums, churches and Garonne River walk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Grea
Stayed 2 nights in Jun 2025

10/10 Excellent

Jo Ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and beautiful room. Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Dayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and a superb room.
Stayed 1 night in Jun 2025

2/10 Terrible

dean

Travelled with partner
Disliked: Staff & service, property conditions & facilities
My second stay over the past week wasn't an improvement. Upon checkin a member of staff run off with one of our bags, trying to take it to another room. the reception staff barely reacted - it had cash and passports in it, I'd have expected that to be taken seriously. Our initial room was superb, but we noticed a leak in the ceiling and were moved to a much poorer room. this hotel, and particularly its staffing, needs a lot of work.
Stayed 1 night in May 2025

10/10 Excellent

Jean louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hotel de l’Opera is a nice hotel in a great location. My hotel room was spacious enough and well appointed. The hotel has an old charm. It is centrally located so it is easy to walk to most interesting areas of town. That is important because driving in the area is difficult. However there is a big underground parking next to the hotel and the hotel makes you benefit from a discounted rate.
Stayed 1 night in May 2025

10/10 Excellent

Jeannemarie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is stunning and is perfectly located in Toulouse's plaza. It is beautifully decorated and very clean. The individuals that work the reception desk are extremely helpful and cheerful.
Stayed 5 nights in May 2025