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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Café
Lobby
LCD TV, DVD player
Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cots/infant beds
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪3 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Business Room (Shower over Bath)

8.0 out of 10
Very good
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Queen Room

7.2 out of 10
Good
(60 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Madison Plaza Townsville

Central hotel connected to a shopping centre in Townsville with a 24-hour front desk
Laundry facilities, a 24-hour front desk and a TV in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.
Our customers tell us that they can't get enough of the helpful staff at Madison Plaza Townsville. During your stay, you'll be connected to a shopping centre and just a quick walk from Catholic Diocese of Townsville. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1007 reviews
Rating 8 - Good. 298 out of 1007 reviews
Rating 6 - Okay. 188 out of 1007 reviews
Rating 4 - Poor. 127 out of 1007 reviews
Rating 2 - Terrible. 109 out of 1007 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ursula

Liked: Cleanliness, amenities
The staff were efficient and friendly. My room was nice and clean, although it wasn't fancy and in need of a face lift, like myself. It was very comfortable and quiet on the top floor so slept like a baby. My 2nd visit at the Madison Plaza and i would stay there again when visiting my son as it's in a perfect location to get around with the 50 cent bus fares, also priced well if you're just looking for somewhere clean to place your head down at night.
Stayed 2 nights in Jun 2025

8/10 Good

Quintina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Bryanna

Disliked: Staff & service, property conditions & facilities, room comfort
The bed felt like a brick. Couldnt turn the bath tap on, only shower. Carpet torn up. No black out curtains to sleep in with. Homeless people outside the entrance. Needs a smoking area. Felt unsafe going outside at night. Need to check batteries. If you're depressed, dont stay here. Windows open, even on the 5th floor. No undercover parking. Had to park away feom hotel. Young employees dont acknowledge you. Will not stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Derek

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Jamie

Liked: Cleanliness
I wasnt able to stay there so i couldnt get my money back
Stayed 1 night in Jun 2025

4/10 Poor

Kathleen

Stayed 1 night in Jun 2025

8/10 Good

Robyn and Darryl

Liked: Cleanliness, staff & service
Maddison Plaza was a well priced, convenient night stay in Townsville. The room was clean and well appointed. We did find the pillows a bit too flat and there were no spare pillows. The TV kept turning off constantly also and had to turned on again. Apart from those minor issues it was a good stay.
Stayed 1 night in Jun 2025

8/10 Good

Nigel

Business traveller
Great location....very well priced...adequate room facilities.... The TV had very low quality picture and sound The bed sheets smelled badly of cigarette smoke
Stayed 1 night in Jun 2025

10/10 Excellent

Eli

Stayed 1 night in Jun 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Great location in middle of town, dated facilities. In saying that it was clean and the staff where great.
Stayed 1 night in Jun 2025

4/10 Poor

Bryanna

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bed was a rock, pillows were flat and not comfortable, room was relatively clean, the carpets are very old and dirty, decent set up,
Stayed 1 night in Jun 2025

8/10 Good

Linda

Stayed 1 night in Jun 2025

8/10 Good

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a fantastic deal for our night in Townsville. We stayed to go to a Cowboys game and everything was in walking distance. The young man who checked us in was friendly, welcoming and very helpful. On the down side, parking can be a problem at times. Right in the heart of the CBD and they didn't have their own parking. The building is old and could do with a face lift on the inside. However, it was clean, comfortable and great value for money. Recommended!
Stayed 1 night in May 2025

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025

8/10 Good

GARY

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it there
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great location but rooms need a good renovation only half done need new carpets furniture
Stayed 1 night in May 2025

10/10 Excellent

Reggie

Stayed 2 nights in May 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it wasnt to bad
Stayed 1 night in May 2025

4/10 Poor

Bryce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good and staff are friendly, but the property is run down badly and doesn’t match the photos. Also to get a blanket you need to go to reception and pay a $25 bond, which is just ridiculous.
Stayed 1 night in May 2025

6/10 Okay

Louise

Disliked: Property conditions & facilities
The property was clean but felt tired and in need of renovation.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
the staff are so helpful
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Country Bank stadium and staff very friendly
Stayed 1 night in May 2025