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Rydges Southbank Townsville

3.5 star property

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Exterior
Daily buffet breakfast (AUD 22 per person)
Deluxe Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board
Outdoor pool, pool loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Laundry

Explore the area

View in a map
23 Palmer Street, South Townsville, QLD, 4810
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Place, Townsville Entertainment & Convention Centre
    ‪16 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

Executive King Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

8.4 out of 10
Very good
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe King

8.6 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Rydges Southbank Townsville

Hotel with free parking, near Castle Hill
Along with an outdoor pool, this smoke-free hotel has a restaurant and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Rydges Southbank Townsville offers 98 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Rydges Southbank Townsville. During your stay, you're just a quick walk from Maritime Museum of Townsville. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Just a 2-minute drive from Castle Hill and a few minutes from Magnetic Island Ferry Terminal
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Rydges Southbank Townsville. Self parking is free.

This Townsville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Rydges Southbank Townsville has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 22 for adults and AUD 12.50 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 7 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 22 for adults and from AUD 12.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.50 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel Townsville
Rydges Southbank Townsville
Rydges Townsville
Southbank Rydges
Southbank Rydges Townsville
Southbank Townsville
Townsville Rydges
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Reviews

Rydges Southbank Townsville Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 1001 reviews
Rating 8 - Good. 381 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

10/10 Excellent

Wendy

Liked: Amenities
A bit outdated (the bathroom had a shower curtain), but decent location and excellent service from reception
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice bathrooms very dated, bed super comfy, great location, friendly staff
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel in a great position within walking distance of everything I needed. Room was a little run down & I'm not a fan of shower curtains on showers. Was still clean & comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Pavneet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

4/10 Poor

Rene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed with this property. The room was not serviced properly. The shower had all the paint of the floor lifting showing dirty grout. The carpets need a clean. Had to ask for the amenities to be restocked when taking a dirty towel back to reception. The pool area looks as if it has been abandoned - weeds growing up in the paving cracks and the pool looked very dirty. The photos on the website paint a very different picture to the reality!! It really needs a good over hall. On the positive, the lady who was on reception in the evenings was very helpful. We certainly expected a lot more from a Rydges, which is (was) one of my preferred hotels to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Shelby

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff. Very Welcoming.
Stayed 1 night in Jul 2025

8/10 Good

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff made it happen

Got an early check in for my partner coming off night shift. Staff made it happen and we were very grateful. Room was quiet and comfortable. Parking was on site. Great stay.
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Amenities
Comfortable bed. Good size room. No stand or bench for suitcase. Shower curtain black which made showering in the dark. Reasonable price. Would stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Freddy

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Donna

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Needs a revamp

The biggest pro for staying at the Rydges is the comfortable full king size mattresses and the vicinity to the stadium and the main reason I rebook. Always a good night sleep. However, the cons are really starting to blur the choice. Firstly, the bathrooms are tiny, very out dated, hot water and shower pressure were almost zero. Had no cold water on at all to only have a warm shower. And you have to fight with a shower curtain trying to now to flood the floor when you turn around. The room we stayed in had a massive window with only a pull down roller blind which was a bright awakening way too early. There are curtain tracks but none hanging. Don’t even waste your money or time on the breakfast buffet. It is bland, luke warm and not appealing at all. If the bathrooms were renovated it would be a massive improvement. Our room was on the 2nd floor and a Deluxe King “apparently”. Street noise both people walking past talking and traffic was like I had a window open. Higher floors are much better for sound so if you book try and request. Reception staff range from amazingly helpful to obviously would rather be elsewhere. Plenty of places stay in area so will be booking elsewhere from now on.
Stayed 2 nights in Jul 2025

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were more than helpful. Bathrooms dated but could not fault the cleanliness. Great location.
Stayed 3 nights in Jul 2025

4/10 Poor

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Jun yan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean n nice
Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Colin

Stayed 1 night in May 2025

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy to everything we needed
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were all super friendly & inviting. The yummy cookies were a nice treat!!! Xx
Stayed 3 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best beds and linen ever! Always a very comfortable stay. Block out curtains and great TV. The bathrooms are small and showing their age but functional and great water pressure. Central location. No complaints.
Stayed 3 nights in May 2025

8/10 Good

Donna

Liked: Cleanliness, room comfort

Position position

Pros: Excellent walking position to the stadium, shopping, restaurants and bars. Extremely comfortable full king size bed Free fresh baked cookies daily Onsite undercover car parking included in rate Clean Cons: bathrooms are very tiny and badly need renovating Buffet breakfast is total disappointment, tasteless, unappealing and cold. Included in our room rate and we went elsewhere the second day
Stayed 2 nights in Apr 2025

8/10 Good

Gillian

Stayed 3 nights in Apr 2025