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Mercure Hotel Trier Porta Nigra

4.0 star property

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Photo gallery for Mercure Hotel Trier Porta Nigra

Restaurant
Exterior
Business centre
Privilege, Double Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Business centre

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Porta-Nigra-Platz 1, Trier, RP, 54292
  • Porta Nigra
    ‪1 min walk‬
  • Trier Cathedral
    ‪6 min walk‬
  • Trier Christmas Market
    ‪6 min walk‬
  • Luxembourg (LUX-Findel)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, View

Superior Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Single Beds, View

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Double Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed, View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Double Room, 1 Double Bed, View

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(57 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Hotel Trier Porta Nigra

Hotel with a restaurant, steps from Porta Nigra
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Hotel Trier Porta Nigra offers 106 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Trier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Trier Porta Nigra. During your stay, you're just a quick walk from Porta Nigra. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Porta Nigra and 5 minutes on foot from Trier Christmas Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Trier Porta Nigra. For a fee, parking is available.

This 4-star Trier hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Hotel Trier Porta Nigra has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23.50 for adults and EUR 11.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23.50 for adults and from EUR 11.75 for children
  • Self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number DE120493093
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Porta
Mercure Hotel Porta Nigra
Mercure Hotel Porta Nigra Trier
Mercure Hotel Porta Trier
Mercure Hotel Trier
Mercure Hotel Trier Porta
Mercure Hotel Trier Porta Nigra
Mercure Porta Nigra
Mercure Trier Porta Nigra
Trier Mercure Hotel
Accor Hotel Trier Porta Nigra
Mercure Trier Porta Nigra
Mercure Hotel Trier Porta Nigra Hotel
Mercure Hotel Trier Porta Nigra Trier
Mercure Hotel Trier Porta Nigra Hotel Trier

Mercure Hotel Trier Porta Nigra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 447 out of 1007 reviews
Rating 8 - Good. 450 out of 1007 reviews
Rating 6 - Okay. 84 out of 1007 reviews
Rating 4 - Poor. 16 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Stayed 1 night in Mar 2025

8/10 Good

Bruce

Liked: Cleanliness
Disliked: Amenities
In general , the hotel is very nice. However, amenities are very basic, a high-end hotel has no wash clothes in the room, Kleenex run out not replenish, only 1 flat pillow per person, and had to make use of the sofar cushion to fit my head while sleeping. Twice I called reception counter but never answered and had to go to the reception counter in person for service, I refused to go to the lobby myself for the second time. I would not give this hotel a thumb up for recommendations.
Stayed 3 nights in Apr 2025

6/10 Okay

Sabina

Liked: Staff & service, property conditions & facilities, room comfort

The place is nice but not 4 stars

The stuff is nice and very helpful. My check in was very quick as well. That is a huge plus. But the hotel needs a renovation. The furnutire is old. The bathroom is also old. The breakfast is good. I enjoyed. I would not give it 4 stars because the interiour is kind old. But the room itself was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness
Great!
Stayed 1 night in Feb 2025

10/10 Excellent

Kerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very good value for money and excellent stay with no faults. Staff very friendly and welcoming, kindly stored my luggage before check in. Rooms and hotel is very outdated but this did not affect stay. Room very spacious, tea and coffee in room. Also nice seating area in room. Very close to town centre, snacks available from reception. Restaurant closed due to low season.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location, and very reasonable priced. Very interesting city to visit with all the Roman history.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Trier

Perfect location in Trier. Comfortable beds and a tub! Helpful staff. Very close to the city
Stayed 1 night in Jan 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Martin, charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in downtown Trier. Convenient to everything.
Stayed 1 night in Dec 2024

10/10 Excellent

Jasmine

Stayed 7 nights in Dec 2024

8/10 Good

Patty

Travelled with family
Pleasant hotel. Good location.
Stayed 1 night in Dec 2024

6/10 Okay

Nair

Liked: Cleanliness
Disliked: Staff & service
Not much to stay, just don’t think this hotel offers good value for what it charges.
Stayed 2 nights in Dec 2024

8/10 Good

carli

Liked: Cleanliness, staff & service, property conditions & facilities
Property is right on the edge of the of the main city center and across from one of the Roman ruins. It’s walkable to most sites and about 10-15 min walk from the train station. Rooms were well sized and clean but pretty basic otherwise.
Stayed 1 night in Nov 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was too hot, otherwise wonderfull
Stayed 5 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is close to the train station, shopping, food and the Christmas Market. The hotel restraunts are good quality and value.
Stayed 1 night in Dec 2024

8/10 Good

Wilhelm

Stayed 2 nights in Nov 2024

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, property conditions & facilities
Can't beat this unique location! Helpfull, friendly, engaging staff....11 out of 10!! :)
Stayed 3 nights in Oct 2024

8/10 Good

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a view of Porta Nigra. I had booked a room with two singles and the receptionist was a bit rude (or maybe just German blunt) and said our room was two single beds pushed together, which is very common in Germany. It was okay, but not the room I purposely paid more for. The heating was so hot we were sweating and the only option to turn it off and have the window open was loud. Also very common in Europe to have overly heated accom so very normal. The room was clean and we had complimentary sparking water which was lovely. Would be nice if the hotel had a pool or sauna but we were busy enough in town every day that it was okay it didn't have these facilities and we knew this before booking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is unbeatable, especially for the price. The views are absolutely stunning and the entire city is very walkable from the hotel. The main thing we did not like was that the lamps on the bed are directly above your head and we hit our heads a few times.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Wonderful location. Huge room. Very clean. Parking on site.
Stayed 1 night in Oct 2024