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Orchid House Tulum Beach

Property class: 4

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Photo gallery for Orchid House Tulum Beach

Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio
Beach bar
Suite, Oceanfront (Vanilla Master Suite) | Premium bedding, minibar, in-room safe, free WiFi
Suite, Oceanfront (Vanilla Master Suite) | Private pool
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Carretera Tulum Boca Paila Parcela 1427, Ejido Jose Maria Pino Suarez, Tulum, QROO, 77789
  • Place, Tulum Beach
    ‪5 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪19 min walk‬
  • Place, SFER IK
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬

Room options

View all photos for Master Suite Garden View (Brassavola Master Suite)

Master Suite Garden View (Brassavola Master Suite) | View from room

Master Suite Garden View (Brassavola Master Suite)

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View (Aurea Suite)

Suite, Garden View (Aurea Suite) | Terrace/patio

Suite, Garden View (Aurea Suite)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite, Garden View (Calanthe Master Suite)

Master Suite, Garden View (Calanthe Master Suite) | Premium bedding, minibar, in-room safe, free WiFi

Master Suite, Garden View (Calanthe Master Suite)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Vanilla Master Suite)

Suite, Oceanfront (Vanilla Master Suite) | Private pool

Suite, Oceanfront (Vanilla Master Suite)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Cambria Suite)

Suite, Beachfront (Cambria Suite) | View from room

Suite, Beachfront (Cambria Suite)

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Partial Sea View (Vanda Suite)

Standard Suite, Partial Sea View (Vanda Suite) | View from room

Standard Suite, Partial Sea View (Vanda Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, Garden View, Near Main Street (Brassia Suite)

Standard Suite, Garden View, Near Main Street (Brassia Suite) | Terrace/patio

Standard Suite, Garden View, Near Main Street (Brassia Suite)

  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Partial Ocean View, Beachside

Honeymoon Room, 1 King Bed, Partial Ocean View, Beachside | Premium bedding, minibar, in-room safe, free WiFi

Honeymoon Room, 1 King Bed, Partial Ocean View, Beachside

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Private Pool, Ocean View

Deluxe Room, 1 King Bed, Private Pool, Ocean View | Beach/ocean view

Deluxe Room, 1 King Bed, Private Pool, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Orchid House Tulum Beach

Along with a restaurant, this hotel has a bar/lounge and a beach bar. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, concierge services and tour/ticket assistance are on-site. Change of towels is available on request
Orchid House Tulum Beach offers 7 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with smart speakers.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Orchid House Tulum Beach. During your stay, you're just a quick walk from Tulum Beach. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the boutique Orchid House Tulum Beach. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 11:30 AM.
Orchid House Tulum Beach has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 5 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart speaker

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Orchid House Tulum Beach

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 230 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Orchid House Tulum Beach offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger aren't allowed from January to December.
  • Pets and service animals are not allowed on site.

Property is also known as

My Way Boutique Hotel Tulum
My Way Boutique Hotel
My Way Boutique Tulum
My Way Boutique
My Way Boutique Hotel Adults Tulum
My Way Boutique Hotel Adults
My Way Boutique Adults Tulum
My Way Boutique Adults
Orchid House Tulum Beach Hotel
Orchid House Tulum Beach Tulum
Orchid Beach House Adults Only
My Way Boutique Hotel Adults Only
Orchid House Tulum Beach Hotel Tulum

Orchid House Tulum Beach Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 306 reviews
Rating 8 - Good. 59 out of 306 reviews
Rating 6 - Okay. 13 out of 306 reviews
Rating 4 - Poor. 12 out of 306 reviews
Rating 2 - Terrible. 13 out of 306 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Super clean room. Awesome friendly staff. Great service. Great food.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stay we had at Orchid House! The service was outstanding from start tto finish. The hotel reached out early to see if we had anything special we wanted to do, and upon learning it was my husband's 60th birthday, they put together an amazing romantic dinner for us in their "Next" with such great food and ambiance. They room was amazing with a beautiful views of the ocean from the room and our private rooftop balcony with little pool. Seriously a gem. Beach access, where we didn't wear shoes at all one day! Tasty breakfast, and drinks made with fresh fruit juice prepared every day. Loved the staff, and the room, and will definitely stay again upon our return.
Sunrise views from our room and rooftop
Sunset views from our private rooftop
Every day housekeeping would leave us fun towel art - this one was my fav.
Beach chairs and great beverages
Stayed 5 nights in Jan 2026

4/10 Poor

Yadira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos look so unlike the actual room. Staff was very sweet and attentive but the room smelled like mildew/ mold. The sheets came with stains and the shower sink, bathroom, floors were very dirty. The included breakfast was very minimal (toast, yougurt, and fruit ) not even eggs or basic breakfast food. The parking was very difficult to get into & out from. There was some cobwebs on the corners of the room and the fan looked like it needed a good clean. I did like how the beach was steps from the room and very nice staff. Would not recommend if your priority is cleanliness.
Stayed 5 nights in Jan 2026

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was highly attentive, the food was great, the room was an incredible value. We had our own rooftop deck and plunge pool. The bed was extremely comfortable and felt very high end. We will be back.
Wonderful view from bed.
Stayed 5 nights in Jan 2026

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities
Room was incredible. So peaceful. Truly a vacation
Stayed 4 nights in Sep 2025

8/10 Good

Tom

The staff, location, and the view from our room were top notch. We had some issues with the private pool, the lock, and our hot water heater. All were taken care of in a timely manner.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sirlimu

Liked: Staff & service, amenities, property conditions & facilities
The view was beautiful The staff was wonderful More accommodating than some of the top notch hotels The breakfast amazing!!! The ocean view absolutely beautiful wonderful!!! Josue, Emanuel, Manuela, El chef Charly, Mary, raul, marcial, javi y Jonathan
Stayed 1 night in Dec 2025

10/10 Excellent

Sirlimu

Stayed 3 nights in Dec 2025

10/10 Excellent

Jamie Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place with awesome people
Stayed 2 nights in Dec 2025

2/10 Terrible

Madhav

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever. Do not recommend at all. This is not even a 1-star property. 1. Non-Functional Toilet and Poor Bathroom Setup: On our 1st night, the toilet in our room did not flush. Instead of fixing it immediately or offering another room, we were handed a toilet plunger and told it could only be repaired the next day. Washrooms not only lack an exhaust fan but also a wash basin. We had to leave the washroom and go across the room to wash our hands which is entirely impractical and unsanitary. 2. Lack of Basic Amenities: No dental kit was provided, which is kind of a standard in 5-star properties. 3. Misrepresentation of “Complimentary Continental Breakfast”: The complimentary breakfast provided was extremely poor and misleading. We were served only 2 slices of bread with jam, a few pieces of fruit, yogurt with granola, juice, and tea. The portion size given for two people was not enough even for one person. 4. Major Maintenance Issue and Flooding On the 2nd day morning the toilet again stopped functioning. When maintenance arrived to repair it, they broke a pipe, causing our entire room to be flooded with water. They did not care that our suitcases were lying there and would be ruined until we removed them ourselves. We were then forced to use the public restroom, only to discover there was no water supply in the whole property. The whole ordeal took more than 2 hours, where we had to leave the property unbathed and late, forcing us to miss our planned activities.
Water leakage.
Pipe burst.
Plumber working
Trying to fix it.
Stayed 3 nights in Nov 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but quiet and relaxed
Stayed 3 nights in Nov 2025

8/10 Good

Nohireth

Stayed 1 night in Nov 2025

10/10 Excellent

Deepak Kumar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was really good and accommodating..!! They did take care of all the requirements we had .
Stayed 5 nights in Nov 2025

10/10 Excellent

ISMAIL EREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 9 nights in Nov 2025

10/10 Excellent

Beth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint and quiet place! The grounds and rooms were rustic, but lacked no amenities and was all incredibly beautiful
Stayed 5 nights in Nov 2025

4/10 Poor

Lorena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
La Habitación “chalant” donde me quedé, estaba en malas condiciones. Tenía un olor a moho muy fuerte, habían muchos mosquitos, la bañera no la pudimos usar porque cuando la empezamos a llenar de agua empezaron a flotar muchos bichos y suciedad. Las paredes estaban pelándose. Y habían zonas negras en la pared de moho. Se le dijo a recepción que nos cambiaran de habitación pero nos dijeron que no tenían otra disponible. Como solo era por 2 noches decidimos quedarnos, pero tiene que ser uno de los peores hoteles en los que nos hemos quedado. Los de recepción eran muy amables, pero el hotel no lo recomiendo.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanna, San Diego

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Orchid House! The accommodations are lovely and the staff are very pleasant. Would recommend!
Stayed 3 nights in Aug 2025

2/10 Terrible

Alejandra

Disliked: Cleanliness, property conditions & facilities, room comfort

Puntuación de hotels es una mentira !

La verdad no sé quién le da 9 puntos a este lugar. Está en pésimas condiciones desde el momento en el que llegas en la recepción, las instalaciónes y zonas comunes bastante malas. Lo que sale en las fotos es una farsa. Tuvimos que irnos desde el primer día. Pesimo!
Stayed 3 nights in Jul 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Ramon G

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on Monday to the address on Expedia; turned out it was the wrong address. Room was upgraded to a “better” room because of the whole address situation is was just substandard. There were stones in the sink for decor but it was just not hygienic and smelled bad. Bugs in the room, the free breakfast and lunch no where to be found, i asked some one for coffee the sent me to “gomart “, we checked out Tuesday morning went to another hotel and the receptionist said while laughing that we were not getting a refund for leaving two days early.
Stayed 3 nights in Jul 2025

8/10 Good

Junellyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Courtney, Tallahassee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Orchid House. Staff were super accommodating and always helpful. Being the low season we were one of the few guests there and honestly I can’t understand why more people weren’t there. Despite the seaweed we had a great time, instead of the ocean we visited cenotes and the pools at the sister properties. Absolutely perfect stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Holden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, amenities, property conditions & facilities
David and his staff were absolutely amazing! The food, the service, attentiveness, all 5 start! I would highly recommend this property. I will undoubtedly be returning
Stayed 8 nights in Jun 2025