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Tago Tulum by G Hotels

3.5 star property
VIP Access

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Ocean Front Master Suite | Premium bedding, memory-foam beds, minibar, in-room safe
Games room
Lobby sitting area
Outdoor pool, pool loungers
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Carretera Tulum - Boca Paila KM 6, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Playa Paraiso
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ocean Front Master Suite

Ocean Front Master Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Ocean Front Master Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 80 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Ocean View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Suite

Jungle View Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Jungle View Suite

8.8 out of 10
Excellent
(8 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jr Suite Partial Ocean View

Jr Suite Partial Ocean View | View from room

Jr Suite Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe with Sea View

Premium bedding, memory-foam beds, minibar, in-room safe

Suite Deluxe with Sea View

  • 80 sq m
  • Sea view
  • Sleeps 2

View all photos for Suite with Garden View

Premium bedding, memory-foam beds, minibar, in-room safe

Suite with Garden View

  • 80 sq m
  • Sleeps 2

View all photos for Suite Superior with Sea View

Premium bedding, memory-foam beds, minibar, in-room safe

Suite Superior with Sea View

  • 80 sq m
  • Sea view
  • Sleeps 2

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About this property

Tago Tulum by G Hotels

Adults-only beachfront hotel with outdoor pool
Catch some rays on Tago Tulum by G Hotels's private white sand beach, pamper yourself at the full-service spa or enjoy yoga.
Tago Tulum by G Hotels offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features private pools and minibars. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Tago Tulum by G Hotels. During your stay, you're just a quick walk from Tulum Beach. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Tago Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute walk from Tulum Beach and a 3-minute drive from Tulum National Park
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Tago Tulum by G Hotels such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a steam room, a garden and a terrace. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Tago Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tago Tulum by G Hotels

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 490 to 990 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Coral Tulum Hotel
Coral Tulum
Coral Tulum
Tago Tulum by G Hotels Hotel
Tago Tulum by G Hotels Tulum
Tago Tulum by G Hotels Hotel Tulum

Tago Tulum by G Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 356 reviews
Rating 8 - Good. 46 out of 356 reviews
Rating 6 - Okay. 26 out of 356 reviews
Rating 4 - Poor. 9 out of 356 reviews
Rating 2 - Terrible. 12 out of 356 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

This was the best hotel experience I’ve had. We stayed a few months ago, but it didn’t save my review I guess. The staff are amazing, literally 12/10 service. The location is fantastic, with a very nice beach and great food/drink options.
Stayed 5 nights in Apr 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness
We liked the room it was spacious with a comfortable bed. The bathroom had a large walk in shower which was great. We did not like that the staff were more concerned about what tip you would give even for just putting a drink in front of you on the bar. Even for the free breakfast we were presented with a zero bill and prompted to give a tip. I found this most bizarre. The seaweed on the beach made it very smelly not the hotel’s fault but there were no attempts to clear it in the 4 days we were there. The beach bar/club was very shabby. Really just a hut with old wooden tables and chairs. The outdoor pool although it looked a decent size in the advertising was really small!! Quite a disappointing experience. We did like Tulum town good restaurants and bars a reasonable prices. The hotel bar was expensive.
Beach bar
Beach bar
Outdoor pool
Stayed 4 nights in Jun 2025

6/10 Okay

Hassan

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Mahalia Lee

Stayed 5 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Mercedes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Tago was a wonderful experience! Check in was smooth and easy, our room was ready upon arrival. It was cleaned everyday with a PM turndown refresh to which the cleaning staff left desserts! They were quick to deliver for any water bottle refresh requests (and we had a lot!) Beach time was a lovely view with servers chronically checking in on you. There were plenty of seats and cabanas. I preferred the hotel restaurant (as opposed to Fara Fara), we frequented the guacamole and shrimp tacos. The drinks felt substantial and they ran specials each day (ex. 2x1 margs). Every afternoon, Mercedes and staff would circulate with cold towels, snacks and offer to clean your sunglasses. The reception area is small which made it easy for interactions with staff, it felt like the staff knew you. Our departing taxi arrived at least 15 mins early with help from the front desk, she gave us costs so we were aware ahead of time. Check out was also smooth. This area of hotel-zone Tulum is about a 20 min walk from the nightclubs, which for us wasn’t a big deal. It’s quiet all day, clean and beautiful. I think this property has done a great job with hospitality and I would absolutely stay here again! Thank you to the amazing staff at TAGO Tulum!!
Stayed 3 nights in May 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a 5 stars ,the service excellent ,rooms very clean with 2 big showers ...small private pool in your room..the food is very goo but its to small...cons...you can sweem in the ocean because is a lots seaweed. The rest excellent.
Stayed 6 nights in May 2025

4/10 Poor

nancy

Disliked: Staff & service, property conditions & facilities
I felt it was way too expensive for the property. Was not impressed. The breakfast was inadequate. A continental breakfast as offered at no charge with our room but I was charged $5 USD for ordering tea! Do not recommend this place.
Stayed 6 nights in Mar 2025

10/10 Excellent

Osiris

Travelled with partner
Liked: Amenities
Great property for a simple couple.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nelson Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely thenplace to stay in Tulum. Quite boutique feel with privat beach and plenty of option to eat nearby. Driving wasn't bad either.
Stayed 4 nights in Feb 2025

10/10 Excellent

Porshat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

incredible view!!!

it was my first time in Tulum and I have to say it was incredible, the rooms were so beautiful and big we got the ocean view and let me tell it was breathtaking. the stuff was very friendly and the food and drinks were delicious. I would for sure stay there again..
Stayed 4 nights in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second trip to Tulum. We did really enjoy Tago and love the private pool in every room. We took advantage of this more than we thought we would. Our room was very clean, well appointed and many mini bar amenities. This area of the hotel zone is nice and a little more quiet yet close enough to walk. We rented scooter the whole time and found this to be the best means of transportation in the hotel zone. Our only complaint is the AC did not work as well as it should have. We had maintenance come up to fix and it still was not working to capacity. It never got below 77°. Overall we enjoyed just would have loved a little cooler AC.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel we have ever stayed in. Excellent customer service and attention to detail!
Stayed 7 nights in Mar 2025

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Manu

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Kevin, Any city

Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin, Any city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach bar and amazing staff! Best deal in Tulum for the experience and closeness to the fun and shopping. Will stay again and again!
Stayed 1 night in Feb 2025

10/10 Excellent

Lior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was so relaxing and the staff were so amazing and we will definitely be returning. We were in room Cinco totally amazing view.
Stayed 5 nights in Jan 2025

2/10 Terrible

Zachery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs were everywhere. In our bed, on the curtains, inside the little personal pool, on the furniture, etc. Everywhere! I have been waiting to post my review for some time, just to give Tago a chance to right there wrong but of course they didn’t. The pictures were beautiful online, but one thing that they don’t show are all the different species of bugs that comes along with your room. Absolutely no one wants to see bugs crawling on their bed and within our first hour of arriving to our room my wife sees two tiny little bugs wiggling across the sheets. I actually surprised her with a trip to Tulum for her birthday, so this was her special trip and Tago Tulum definitely ruined the first 2 days of it. I took pictures and videos of the bugs and showed the staff. They kind of blow it off and said that they would solve the problem while we went to grab some lunch. Once we got back to our room, we still seen bugs crawling on our bed. So I called down and asked for the staff to come look. They came and basically said “Oh you’re in the jungle, there will be bugs.” He flicked the bugs off our bed and that was it…WHAT!!! As it got darker outside, more bugs started to show up inside. It was the worse night of no sleep. The next morning we checked out and booked at the Hilton resort and it was extremely beautiful and absolutely no bugs in our room for the remainder of the trip. Tago Tulum refused to refund my money for the days we didn’t stay at the bug infested hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oceanfront suite is incredible. Stayed here twice, now. Staff was very accommodating. Beachfront chairs and beds are always available and super comfortable. Cold AC, beautiful views, great staff. Can’t recommend this place enough!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Tulum

The hotel is wonderful with two exceptions. The continental breakfast is terrible. The beach attendants are not there early enough. Other than those things, it is fabulous.
Stayed 4 nights in Dec 2024

10/10 Excellent

Elitza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024