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Hilton Garden Inn Tuxtla Gutierrez

4.5 star property

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Photo gallery for Hilton Garden Inn Tuxtla Gutierrez

Outdoor pool
Restaurant
Premium bedding, in-room safe, desk, laptop workspace
Front of property – evening/night
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Boulevard Belisario Dominguez 1641, Esq. Boulevard Los Castillos, Tuxtla Gutierrez, CHIS, 29050
  • Place, Chiapas Convention Center
    ‪2 min walk‬
  • Place, Cana Hueca Park
    ‪7 min walk‬
  • Place, Plaza Crystal Shopping Mall
    ‪7 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪75 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King bedroom evolution suite

Premium bedding, in-room safe, desk, laptop workspace

King bedroom evolution suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Accessible

Comfort Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Presidential Room, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 116 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite

  • Sleeps 2

Accessible King Evolution Room

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Similar properties

Interior detail
Marriott Tuxtla Gutierrez Hotel
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.4 out of 5, Excellent, 1,003 reviews
The price is €66
includes taxes & fees
16 Mar - 17 Mar
Marriott Tuxtla Gutierrez Hotel

About this property

Hilton Garden Inn Tuxtla Gutierrez

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Tuxtla Gutierrez offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 39-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Tuxtla Gutierrez. During your stay, you're just a quick walk from Chiapas Convention Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and a computer
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Cana Hueca Park and Plaza Crystal Shopping Mall
Hilton Garden Inn Tuxtla Gutierrez offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The luxury Hilton Garden Inn Tuxtla Gutierrez also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the outdoor pool at a partner property. Self parking is free.

This Beaux Arts Tuxtla Gutierrez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
Hilton Garden Inn Tuxtla Gutierrez has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Beaux Arts architecture
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 695
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 695

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Tuxtla Gutierrez

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 320 for adults and from MXN 160 for children
  • Fee for in-room wireless Internet: MXN 0.0 per stay (rates may vary)
  • Early check-in fee: MXN 695 (subject to availability)
  • Late check-out fee: MXN 695 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Tuxtla Gutierrez
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Hilton Garden Inn Tuxtla Gutierrez Mexico - Chiapas
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Hilton Garden Inn Tuxtla Gutierrez Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A Wow experience! The General Manager, Domingo Esquivel personally handled our disappointment regarding our previous hotel stay by directly emailing us. I was very pleased to know he took the time to address this matter because I felt valued as a customer and having our continued business
Stayed 1 night in Nov 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good: Variety of breakfast available. Room was clean. Great location. Comfortable bed. Wifi is good. Pool and gym available. Needs Improvement: Pillow's were too flat. Bathroom sink was not draining and toilet base needed to be cleaned. TV programs had lagging .
Stayed 3 nights in Nov 2025

8/10 Good

Inho

Stayed 1 night in Nov 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

PETER

Liked: Cleanliness, amenities
good front desk service
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
La atención al cliente
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam, Bellaire

Liked: Cleanliness
Overall good property. Breakfast just ok.
Stayed 1 night in Sep 2025

10/10 Excellent

nelson

Stayed 1 night in Aug 2025

8/10 Good

Mario

Stayed 7 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Elena, Corona

Gracias a todos x la ayuda q recibi despues de mi cirujia ! La alfimbra de todos los pisos muy sucia,charolas y cosas de restaurant Todo El tiempo afuera de casa cuarto algunos hasta mas de un dia Creo poco personal dw restaurant nadie los recoger, temporada alta y no hay personal para limpiar pisos de los ninos en la alberca, no hay room service en la manana no hay seguridad todo mundo entra en el elevador, muchos detalles q no merecen llamarse Hilton! Gracias a Fernando,limbardo,Miguel de restaurant y todos los q me ayudaron ,Clara de housekeeping! Espero q arreglen todos los detalles computer no hay printers! La verdad no es Nivel de Hilton solo El precio! Gracias Elena
Stayed 6 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully
Stayed 1 night in Aug 2025

6/10 Okay

imelda

Stayed 4 nights in Aug 2025

6/10 Okay

RICARDO, Downey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is under the Hilton Brand. But it is a property managed by a local group.. therefore none of the Hilton honors are perks one has to ask and ask until a phone call to Hilton honors has to be made while checking in and first time I see biblical quotes on the wall of a lobby
Stayed 1 night in Jul 2025

10/10 Excellent

Tonja, Muskegon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton exceeded my expectations. I did not expect it to be this nice for the price. The hotel is very clean, with big rooms and a nice, comfy bed. I would definitely recommend this hotel and stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

cuauhtemoc

Business traveller
Liked: Cleanliness, amenities
The staf was so professioneel
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent ev charge
Stayed 1 night in Jun 2025

2/10 Terrible

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Ruby

Stayed 1 night in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed!
Stayed 1 night in May 2025

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was decent, with a few food options nearby—though having a car definitely helps if you’re looking for more variety or higher-quality choices. I appreciated that the property is set back from the road, which helps minimize traffic noise. The room itself was clean and comfortable, though a bit dated. There were USB outlets available, but no USB-C, which would have been more convenient. I didn’t use the in-room coffee maker, as the water reservoir looked a bit dirty. Overall, it was a comfortable stay with a few minor drawbacks.
Stayed 1 night in Apr 2025

8/10 Good

Dulce

Travelled with group
Liked: Property conditions & facilities
It's nice enough. Not a good place for a woman traveling alone. Staff could have been friendlier. I tried to go downstairs to get a drink. Very limited choices. Almost empty
Stayed 1 night in Apr 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with easy access to mall, food options, bank and available transportation. Overall hotel was very clean and staff were friendly. The pool area didn’t have any umbrellas which would have been nice and the gym didn’t have any circulation causing extreme heat when more than 1 person was working out. Would stay again if made those minor adjustments.
Stayed 5 nights in Mar 2025