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Napalai Hotel

3.5 star property

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Photo gallery for Napalai Hotel

Daily buffet breakfast (THB 200 per person)
Lobby
Outdoor pool, pool loungers
Design Superior | Desk, laptop workspace, blackout curtains, free WiFi
Building design

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
572 Moo 5,Pracharaksa Road, Udonthani City Center, Udon Thani, Udon Thani, 41000
  • Place, Udon Thani Public Hospital
    โ€ช17 min walkโ€ฌ
  • Place, Nong Prajak Public Park
    โ€ช2 min driveโ€ฌ
  • Place, Central Udon
    โ€ช4 min driveโ€ฌ
  • Airport, Udon Thani (UTH-Udon Thani Intl.)
    โ€ช11 min driveโ€ฌ

Room options

View all photos for Superior Double

Superior Double | Desk, laptop workspace, blackout curtains, free WiFi

Superior Double

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin

Superior Twin | Desk, laptop workspace, blackout curtains, free WiFi

Superior Twin

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double

Deluxe Double | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Double

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin

Deluxe Twin | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Twin

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Design Deluxe

Design Deluxe | Desk, laptop workspace, blackout curtains, free WiFi

Design Deluxe

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Superior

Design Superior | Desk, laptop workspace, blackout curtains, free WiFi

Design Superior

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 2

View all photos for Deluxe Double Room

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Superior Twin Room

Desk, laptop workspace, blackout curtains, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Design Superior

Desk, laptop workspace, blackout curtains, free WiFi

Design Superior

  • Sleeps 2

View all photos for Design Deluxe

Desk, laptop workspace, blackout curtains, free WiFi

Design Deluxe

  • Sleeps 2

View all photos for Deluxe Twin Room

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Family Suite

Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Family Suite

  • Sleeps 4

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About this property

Napalai Hotel

Hotel in Udon Thani with 2 restaurants and nightclub
2 restaurants, an outdoor pool and a nightclub are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Napalai Hotel offers 234 air-conditioned accommodations with complimentary bottles of water and free toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Napalai Hotel, you'll be within walking distance of Pho Si Market. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Thai cuisine with garden views at Pah-Kao, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, a porter and wedding services
  • On-site recreation includes a gym
  • Within a 15-minute walk of Pho Si Market and Wat Phonthissomporn
  • Airport shuttle service available for a fee
Napalai Hotel offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafฮ˜. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Napalai Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Udon Thani hotel.

The hotel hosts a free manager's reception daily.
Pah-Kao โ€“ Overlooking the garden, this restaurant specialises in Thai cuisine and serves brunch, lunch and dinner.
Cup's Fah โ€“ On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 200 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • Cup's Fah
  • Pah-Kao

Things to do

  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Napalai Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 200 per person
  • Airport shuttle fee: THB 100 per room (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Napalai Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Napalai Hotel Udon Thani
Napalai Hotel
Napalai Udon Thani
Napalai
Napalai Hotel Hotel
Napalai Hotel Udon Thani
Napalai Hotel Hotel Udon Thani

Napalai Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 42 reviews
Rating 8 - Good. 13 out of 42 reviews
Rating 6 - Okay. 16 out of 42 reviews
Rating 4 - Poor. 4 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, wonderful pool. The only thing I didnโ€™t like was you couldnโ€™t get a glass of wine. They did not sell it, and if you ordered a beer to take to your room, itโ€™s one of the giant bottles.
Stayed 3 nights in Mar 2025

2/10 Terrible

Wararat, San Francisco

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was old and outdated: lack of lights made room look SO dark, also not enough outlets. Room was spacious but looked empty, not very efficient to use the space. Lots of insects in the hallway from our room to the elevator, we were at 8 floor. There was also an uneven floor at the door to the room - I tripped and almost hurt my ankle when stepping outside.
Stayed 2 nights in Nov 2024

2/10 Terrible

Finn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We found baby disappointing aspects to this hotel.- -No airport shuttle despite their listing And no compensation Temperature in showers fluctuates dangerously from uncomfortably cold to dangerously hot every 40 seconds or so. Restaurant adds extra 40 baht to bill for ice in your water. Dirty stained sheets
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property Staff and facilities were perfect for us Many thanks
Stayed 4 nights in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Padapxay

Stayed 1 night in Nov 2017

8/10 Good

Victor, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely cheap for such a nice hotel

Location was great for me. Staff were fantastic though the girls behind the front counter could learn from the boys and the cleaning ladies on how to smile a little bit and make a guest feel more welcome.

6/10 Okay

VISANU

Disliked: Cleanliness, room comfort

Bad Maintenance with OLD facility.

Facility in Room is very POOR (Old & under Maintenance), Price is not Valuable and Breakfast is OK. And at night if you stay within rainy season. A Lot of Bug will come to front of your Room and under the Door have some hole then Bug will come inside. Some But is Dangerous..... Please mention about this point. (I stay with my baby 2 Years) all about this trip is BAD DREAM....

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice outside

The hotel outside around the grounds and inside are lovely. But the room i had was old out dated and needed refurbished. The bathroom and bath shower were really bad shape although they worked again needed updating.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good in the city

Good for stay one night overall good except old bathroom,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Just 1 night, value money but old hotel

Just 1 night, value money but old hotel. Lot of parking lot.

8/10 Good

steven, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

With that price! Why not!

Huge hotel! Great service! Room Very nice. Highly recommend!

6/10 Okay

Verified traveller

8/10 Good

Jae Young

Liked: Staff & service
I book a budget room. If you stay alone it will be ok but with family especially kids then don't book budget room. You would feel bad. Thankfully the reception staff upgraded room to delux room. It was better. Breakfast was normal. Great thing was staff was very kind.

8/10 Good

Troy, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit far out

Hotel was good but to far away from a lot of attractions so needed to get Tuk Tuks every where to get around or motor bike taxis after hours which starts to add up after a while. Overall though I wouldn't stay there again.

10/10 Excellent

sanjaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chad, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a weekend in Udon Thani

It was a nice weekend in Udon Thani. The pool was cool and big enough for swimming lengths. The room was nice. The breakfast was pretty good. The location was a bit far from many attractions though.

6/10 Okay

Dev, New York

Could be good

Hotel is oj, centrally located but even the wifi is free, there is no wifi reception on the room floors.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Looks can be deceiving.....

Found that the bathroom wan't cleaned properly upon arrival and remained that way during stay. The breakfast buffet was cold, however the freshly cooked omelet was wonderful. Wish I had stayed elsewhere.

8/10 Good

Robert, Somers, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Choice in Udon Thani

I saw some reviews saying that the rooms were a bit dated. I didn't find this to be true at all. My room was beautiful and very comfortable. The pool and lobby areas were excellent. If you happen to be in Udon Thani, this is a good choice. It's a mile or so from the center of town, but there's not much in the center of town. I thought the neighborhood around the hotel was good. Some nice restaurants and bars. Very convenient to the airport (I used the free shuttle).

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

average hotel

Nice hotel, little old. Slow water at high floor. Breakfast is ok

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

SEUNGOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋‚˜ํŒ”๋ผ์ด ํ˜ธํ…”!!!

์กฐ์šฉํ•ด์„œ ์ข‹์•„์š”! ์ˆ™์†Œ์• ์„œ ์กฐ๊ธˆ๋งŒ ๋‚˜๊ฐ€๋ฉด ์‹๋‹น ๋งŽ์œผ๋ฉฐ ํ˜ธํ…” ๊ฑด๋„ˆํŽธ์— ๋ฏธ๋‹ˆ ๋น…์”จ๋งˆํŠธ ์žˆ์Šต๋‹ˆ๋‹ค. ํ˜ธํ…” ์ˆ˜์˜์žฅ์€ ์ˆ˜์‹ฌ๊นŠ๊ณ  ์ˆ˜์˜ํ•˜๊ธฐ ์•„์ฃผ ์ข‹์•„์„œ ๋Œ€๋งŒ์กฑ์ž…๋‹ˆ๋‹ค!!!
Stayed 2 nights in Sep 2024

8/10 Good

sรธren

Stayed 3 nights in Jun 2024