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Hotel Andes Urubamba By Ämak

3.5 star property

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Photo gallery for Hotel Andes Urubamba By Ämak

Free daily full breakfast
Superior Double Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds
Lift
Shower, rainfall showerhead, free toiletries, hair dryer
Mountain view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Jirón Sucre #538 - Urubamba, Urubamba, Cuzco
  • Place, Iglesia de Urubamba
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Santuario del Senor de Torrechayoc
    ‪5 min walk‬

Room options

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Traditional Double Room

Traditional Double Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Traditional Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Double Room

Signature Double Room | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Signature Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 1 Bedroom, Mobility Accessible, Mountain View

Family Quadruple Room, 1 Bedroom, Mobility Accessible, Mountain View | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Family Quadruple Room, 1 Bedroom, Mobility Accessible, Mountain View

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free Wi-Fi

Basic Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Andes Urubamba By Ämak

Along with a restaurant, this smoke-free hotel has a rooftop terrace and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Andes Urubamba By Ämak offers 20 accommodations with complimentary bottles of water and free toiletries. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch LCD televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Andes Urubamba By Ämak, you're just a quick walk from Plaza de Armas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Plaza de Armas and Iglesia de Urubamba
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Andes Urubamba By Ämak. Self parking is free.

This 3.5-star Urubamba hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
Hotel Andes Urubamba By Ämak has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 160 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Andes Urubamba By Ämak offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20604328366
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Andes De Urubamba Hotel
Hotel Andes De Urubamba Urubamba
Hotel Andes De Urubamba Hotel Urubamba

Hotel Andes Urubamba By Ämak Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 45 reviews
Rating 8 - Good. 4 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
A true gem hidden in Urubamba. Very spacious rooms, newly renovated, super clean, absolutely delicious breakfast and amazing service. I highly, highly recommend it if you have to stay in Urubamba
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great place in a great location. The staff were so helpful, the breakfast amazing, and everything was clean and comfortable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was a nice option.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and large rooms. Good breakfast.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here. The rooms, support, service, and breakfast were great.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Reniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and clean. The hotel staff was very friendly. Breakfast was very good.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Breakfast area had beautiful panoramic views. Staff very friendly and accommodating.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

ALOK

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel we stayed at during our trip to Peru. Elton was incredibly kind, helpful, and always eager to assist us in every way. The complimentary breakfast was also the best meal we had in Peru. Our room was spacious and spotless, and the hotel’s location was perfect—just a short walk from the main plaza, yet tucked away in a quiet area. I couldn’t recommend this hotel more highly!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were so kind and helpful! They spoke a decent amount of English and were incredibly helpful with arranging transportation for our day trips and seeing to all of our needs. The breakfast served was also wonderful! I highly recommend this hotel for those who wish to spend some time in Urubamba.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All we needed

2 nights stay to visit Machupichu
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very attentive. Same-day laundry service. Large, clean rooms. Would definitely stay again!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Very clean. Front desk attendant was very accommodating and kind.
Stayed 1 night in May 2025
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just had two nights at the hotel, it was fabulous. Ivan went out of his way to make our stay perfect. He recommended places to visit and eat, booked tours, changed money, helped with our plans and got up to make us breakfast at 6am before we left. The room was spacious and the bed large and comfortable
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

George Kamana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and central location

Marcia and Frida went above and beyond to make us feel welcomed. The breakfast was amazing. The rooms on the 3rd floor were clean and warm, which was the first time in our 3 week stay in Peru that we didn’t feel cold at night. Prime location…walkable to the markets, plaza, and bus terminal. Simple great.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Nice breakfast with a view. Everything looks brand new and clean. There’s even an elevator. I would recommend it to anyone.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in the middle of Urubamba. We didn't have high expectations when booking, but were very impressed upon staying there. The rooms were modern and clean. Perhaps a couple steps down from luxurious, but much nicer that many American 3star hotels. Breakfast was included and they are generous with offerings. STaff is eager to make your stay comfortable, and you are just steps away from all the action. What a great find! and We would happily stay here again.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Hugh

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They double charged me using a credit card, and I am still working on getting that fixed with my bank. It's a real pain. They also called for my Taxi to Cusco and then tried to charge me double the cost of the Taxi. Be alert - this hotel is nice and in a great area, but they are not honest and transparent. Watch your wallet.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Cibele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento e localização em Urubamba

Foi íncrível o atendimento que recebemos. Enfrentamos um período de greve geral e a equipe do Hotel Andes nos apoiou o tempo todo, fornecendo informação e nos passando tranquilidade. O hotel fica em uma rua estreita mas muito bem localizado (2 quadras do mercado municipal, 4 quadras da praça principal e muito próximo a bons restaurantes). Ficamos em um quarto amplo com camas extremamente confortáveis. otimos travesseiros, lençóis brancos e perfumados. A cortina não é black out mas impede que a luminosidade da manhã entre. A TV em muitas opções de canais. A decoração do quarto é elegante e o banheiro é moderno. Conta com toalhas grandes e brancas. Possui kit de sabonete e shampoo. O chuveiro tem agua quente com pouca pressão mas nada que impressa um bom banho. O café da manhã tem salada de frutas, suco, paes, manteiga, frios e café. Adorei a hospedagem mas quero destacar o excelente atendimento. Me deixou segura e tranquila. Muito obrigada!! Realmente gostei da hospedagem e recomendo muito que se hospedem no Hotel Andes.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the staff, especially from Ivan. They ordered a taxi and dinner for me in 2 occasions and the expense was charged to my room. Hotel was renovated, clean, and the breakfast was very good.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel on four different occasions while traveling between Cusco and the sacred valley. Beyond the excellent location I can highly recommend the WiFi. I needed good internet for work, and here I had downloads of 60mbps and uploads of 10mbps, totally sufficient for a streaming video conference call. In addition—hopefully this won’t be necessary much longer—superb cleaning practices for those with concerns about Covid. Great hospitality. By the last visit I felt like family!
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, brand new clean rooms with hot water at all hours, great attention to detail and a fantastic price for the quality, plus only two blocks off the plaza. I don’t write reviews often but I highly recommend this hotel!
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally perfect! All staffs are nice and helpful! Very clean! Nice shower!
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new hotel is centrally located in Urubamba...1 block from the central market and a 10 min walk to the Peru Rail train station. This a family owned hotel where the atmosphere is a 'home away from home'. The hotel staff are very gracious and helpful to accommodate one's travel needs...transfer to/from Cusco Airport, train station, laundry or best restaurants nearby. The premises are meticulously cleaned, rooms are cozy, beds are 5-star worthy and the panoramic views from the 4th floor breakfast hall are spectacularly breathtaking.
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place with very kind people.

Immaculate hotel. Smallish room. Very accommodating in helping with transport . Packed is a free lunch for our early departure. Little facility with English, however, just added an English speaker as we were leaving. Highly recommended
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Chanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property to stay in when visiting Urumbamba and the sacred called. Nice, new comfortable rooms. The staff were very friendly and went out of their way to make my stay a very comfortable one. They arranged a return taxi to Ollantaytambo for only 77 Sol and a transfer service to Urumbamba station for 5 Sol. I had to catch a 6:50am train to Machu Picchu and the prepared my breakfast at 5:45am so I had plenty of time to enjoy the amazing view from the dining room. I’ll be choosing this property for my next visit to Urumbamba and highly recommend it to any traveller looking for a good hotel in the area.
Stayed 1 night in Nov 2019