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CANDEO HOTELS UTSUNOMIYA

3.0 star property

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Photo gallery for CANDEO HOTELS UTSUNOMIYA

Public bath
Lobby
Public bath
Lounge
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-1 Miyamirai, Utsunomiya, Tochigi, 321-0969
  • Place, Utsunomiya Central Park
    ‪4 min drive‬
  • Place, Tochinoki Family Land
    ‪10 min drive‬
  • Place, Oya History Museum
    ‪12 min drive‬

Room options

View all photos for Business Double Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Business Double Room Single Use, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Single Use, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Hollywood Twin Room with Sofa Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Hollywood Twin Room with Sofa Bed, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Room Single Use, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Hollywood)

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking (Hollywood)

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Twin Room, Non Smoking (with Sofa Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking (with Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Business Double Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Business Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Business Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Single Use, Non Smoking (with Lounge Access, High Floor)

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room, Non Smoking (with Lounge Access, High Floor)

  • Sleeps 3
  • 1 Double Bed

View all photos for King Room, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

King Room, Non Smoking(with Lounge Access, High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, Non Smoking (with Lounge Access, High Floor)

  • Sleeps 4
  • 2 Single Beds

View all photos for Hollywood Twin Room with Sofa Bed, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Hollywood Twin Room with Sofa Bed, Non Smoking(with Lounge Access, High Floor)

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Room Single Use, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

King Room Single Use, Non Smoking(with Lounge Access, High Floor)

  • Sleeps 1
  • 1 King Bed

View all photos for Hollywood Twin Room, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Hollywood Twin Room, Non Smoking(with Lounge Access, High Floor)

  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking(with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking(with Lounge Access, High Floor)

  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Twin Room, Non Smoking(Sofa Bed, Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Corner Twin Room, Non Smoking(Sofa Bed, Lounge Access, High Floor)

  • Sleeps 5
  • 2 Large Single Beds

View all photos for Business Double Room, Non Smoking (with Lounge Access, High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Business Double Room, Non Smoking (with Lounge Access, High Floor)

  • Sleeps 2
  • 1 Double Bed

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About this property

CANDEO HOTELS UTSUNOMIYA

Hotel in Utsunomiya with full-service spa and 24-hour front desk
This smoke-free hotel features a full-service spa, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
CANDEO HOTELS UTSUNOMIYA offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at CANDEO HOTELS UTSUNOMIYA. During your stay, you're just a quick walk from Shinohara House. You'll find features such as free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, a lift and a vending machine
  • 8 minutes on foot from Shinohara House and a 3-minute drive from Utsunomiya Castle Ruins Park
CANDEO HOTELS UTSUNOMIYA offers its guests a full-service spa. WiFi is free in public spaces. CANDEO HOTELS UTSUNOMIYA also features a vending machine, laundry facilities, and a lift.

This 3-star Utsunomiya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Full-service spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

CANDEO HOTELS UTSUNOMIYA Hotel
CANDEO HOTELS UTSUNOMIYA Utsunomiya
CANDEO HOTELS UTSUNOMIYA Hotel Utsunomiya

CANDEO HOTELS UTSUNOMIYA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 940 reviews
Rating 8 - Good. 250 out of 940 reviews
Rating 6 - Okay. 73 out of 940 reviews
Rating 4 - Poor. 23 out of 940 reviews
Rating 2 - Terrible. 11 out of 940 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CANG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good view
Stayed 2 nights in Jul 2025

10/10 Excellent

luke milton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the elevator
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient distance from Utsunomiya JR station. Friendly staff. Great breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlie, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Perrow

Stayed 1 night in Jun 2025

10/10 Excellent

Noriko

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, connected to Utsunomiya station and shopping malls. Great breakfast and pleasant staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cathlyn Mae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Feels like home every time I stay. Highly recommended. Kids favorite hotel everytime we want to stay in the City.
Stayed 1 night in May 2025

10/10 Excellent

Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is right next to the train station which is really convenience.
Stayed 2 nights in Jun 2025

8/10 Good

Marlene, Utsunomiya

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bath on 14th floor was very nice. There was no coffee in the room, that was a disappointment. Also there were no drawers in the room, only hangers.
Stayed 2 nights in Jun 2025

8/10 Good

Hyungseok

Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2025

10/10 Excellent

kang hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place
Stayed 1 night in May 2025

10/10 Excellent

Ervin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is newer. Very Clean. Very accessible to train and bus stations. Nice shops close by. SPA was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for those using the train. Everything was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The hotel is very new. It does not provide an air purifier but you can borrow it at the front counter. I also asked their help to call to make amendments to my reservation. The staff are all very helpful. There are a mixture of foreign staff and Japanese staff. They able to speak English. All the fixtures are new. The breakfast is good. The room are spacious. No complain at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dean, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the modern design, spa facilities and convenience of this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

MAKOTO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, but I expected the breakfast to be better.
Stayed 1 night in Mar 2025

10/10 Excellent

Clarence

Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lots of options for breakfast. Very friendly staffs. Rooms with nice views.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jastine

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean, quiet and comfortable accommodation for our family of 4.
Stayed 4 nights in Mar 2025

8/10 Good

Kozue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Nao

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast! Food was DELICIOIS and the view was priceless! Wished there was more shelf / closet in the room. The window cell third bed was such a great idea!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025