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The Cumberland Hotel by NEU Collective

4.5 star property

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Photo gallery for The Cumberland Hotel by NEU Collective

Exterior
Superior Room, 1 Bedroom | View from room
Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe
Lunch and dinner served, Mediterranean cuisine
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Triq San Gwann, Valletta
  • Place, St. Johns Co - Cathedral
    ‪2 min walk‬
  • Place, Upper Barrakka Gardens
    ‪5 min walk‬
  • Place, Malta Experience
    ‪7 min walk‬
  • Airport, Luqa (MLA-Malta Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Bedroom

Superior Room, 1 Bedroom | View from room

Superior Room, 1 Bedroom

8.4 out of 10
Very good
(17 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace, City View

Deluxe Suite, 1 Bedroom, Terrace, City View | View from room

Deluxe Suite, 1 Bedroom, Terrace, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Cumberland Hotel by NEU Collective

Luxury hotel with free breakfast and rooftop terrace
This smoke-free hotel features a restaurant, a rooftop terrace and a 24-hour front desk. Free cooked-to-order breakfast and free WiFi in public areas are also provided.
The Cumberland Hotel by NEU Collective offers 23 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Cumberland Hotel by NEU Collective's great location. During your stay, you're just a quick walk from Malta Experience. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Grana
  • Amenities include a lift and a rooftop terrace
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Grand Harbour and Strait Street
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. The luxury The Cumberland Hotel by NEU Collective also features a rooftop terrace and a lift.

This 4.5-star Valletta hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Grana – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Grana

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 27 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number C8171
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cumberland Hotel Valletta
Cumberland Valletta
The Cumberland
The Cumberland Hotel by NEU Collective Hotel
The Cumberland Hotel by NEU Collective Valletta
The Cumberland Hotel by NEU Collective Hotel Valletta

The Cumberland Hotel by NEU Collective Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 310 out of 451 reviews
Rating 8 - Good. 105 out of 451 reviews
Rating 6 - Okay. 26 out of 451 reviews
Rating 4 - Poor. 7 out of 451 reviews
Rating 2 - Terrible. 3 out of 451 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine Alexandra

Disliked: Staff & service
Unfortunately the room was extremely noisy, my shower was cold, and the lock on my room door was very flimsy
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Cumberland was really amazing. Right in the middle of the action of Valletta with close access to many restaurants, attractions like St.John’s Cathedral, Upper Barrakka Gardens, the famous St.Lucia street for alfresco dining, the waterfront & museums. SPAR the grocery store was just down the same street - which enabled us to get snacks, water, etc. We enjoyed staying in our suite with an upper loft portion. The main bus terminal is also a doable walk of about 10 minutes for bus access to Mdina. Both ferry terminals to Sliema & the 3 Cities were also within reasonable walking distance. We definitely would recommend a stay here if you are looking for a boutique style hotel centrally located.
Stayed 5 nights in Jul 2025

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

CARLOS, LA URUCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well location ! You can walk to every where in seconds, specially if this is your first time in Malta.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done Hotel Cumberland!

We had an excellent stay at the Cumberland Hotel and found it offered high standards in all areas, including reception, room cleanliness and facilities, and a varied and delicious breakfast. We found all the staff to be extremely welcoming and friendly and were highly impressed by the speed in which a problem with a loose tap in our bathroom was dealt with. The hotel is located in a very central location in the beautiful city of Valletta and we really miss hearing the bells of St John's Cathedral close by. Our only suggestion for improvement would be the addition of sun parasols for seating on the roof terrace as the high temperatures prevented any possibility of relaxing there for more than a few minutes. An all round most enjoyable stay though.
Stayed 7 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in
Stayed 3 nights in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very friendly and helpful staff, clean, comfortable and linked to a very good restaurant for breakfast and other dining options
Stayed 7 nights in May 2025

4/10 Poor

Miriam

Liked: Cleanliness, property conditions & facilities, room comfort

No outdoor window, no natural light

The room is clean and spacious but no natural light, window facing the corridor and people can clearly see you! Shat tis been mentioned at the time of booking it wouldn't be as bad but no mention at all.
Stayed 1 night in May 2025

8/10 Good

Bethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, great rooftop views
Stayed 2 nights in May 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Apr 2025

8/10 Good

Jenice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is on a walking street. It's super cute and super convenient to all that Valletta has to offer. That said, I booked a room with two beds. Because the hotel did not get the reservation correct, I was not able to check in for an additional hour--highly annoying.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful stay with great staff. Breakfast had a great selection and hours were convenient. Only negative was out room faces the street and the noise was loud until about midnight. Used an e-cab to get to the ferry, which was the only downside to the entire trip. He demanded exact change. Really, no CC and could not make change.
Stayed 4 nights in Mar 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for my partners birthday. The rooftop jacuzzi was a nice touch. Breakfast options were good. Quite noisy overnight from within the hotel itself. Room was a street facing room, but most of the noise came from things being moved around in the stairwell.
Stayed 3 nights in Mar 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Great staff and breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely, in a super central spot in Valletta, so easy to walk the entire city!
Stayed 2 nights in Feb 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Friendly atmosphere. Great place overall.
Stayed 5 nights in Feb 2025

8/10 Good

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service

A little rundown in indorr

The hotel is kind of old and the interior is at best 3stars as most are close and
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, excellent location, walking distance to many restaurants and attractions, free bottle water and snacks in our room every day. The staff was great, always pleasant and trying to help. The hotel has a good restaurant and bar. Highly recommend!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here for three nights. Very well located within a couple of minutes of the Co-Cathedral. Staff all very friendly. Room was spacious with a great shower. Breakfast choices were good and tasty! Would stay again if back in Malta 😊
Stayed 3 nights in Feb 2025

10/10 Excellent

Wenjuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to Valletta centre, ferries and bus station. It’s a decent hotel but our room had an internal view so it was dark and the hotel flooring transmits sound very efficiently. The staff were very helpful and friendly. The breakfast was bountiful but varied in quality.
Stayed 7 nights in Nov 2024

2/10 Terrible

SEDAT AYGUN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought the hotel through expedia. They gave us the worst room in the hotel. The room smelled very strong due to humidity, the walls and the bed were soaked due to humidity. Even though I told the reception that I couldn't breathe at night, they told me that there were no rooms with the same status and although they knew the condition of the room, there were only rooms in the upper category and that I could change by paying the difference and directed me to the same room.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024