Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior detail
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Place, Guilford Town Centre
    ‪2 min drive‬
  • Place, Guildford Recreation Centre
    ‪2 min drive‬
  • Place, Landmark Cinemas Guildford
    ‪2 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(86 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel with free breakfast, near Guilford Town Centre
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Surrey by IHG. During your stay, you'll be within walking distance of Guilford Town Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute drive from Guilford Town Centre and 6 minutes from Holland Park
As a guest of Holiday Inn Express & Suites Surrey by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 2702 square feet (251 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Surrey by IHG. Self parking is free.

This Surrey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express & Suites Surrey by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1011 reviews
Rating 8 - Good. 224 out of 1011 reviews
Rating 6 - Okay. 33 out of 1011 reviews
Rating 4 - Poor. 21 out of 1011 reviews
Rating 2 - Terrible. 32 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Danny

Stayed 3 nights in Sep 2025

10/10 Excellent

Chrystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give higher than 5 stars, I would. The staff were AMAZING. I have not had better service anywhere. The room was clean, modern, and smelled amazing, and it was very quiet. Highly recommend. Will definitely be my first choice in the future as well for any stays in the Surrey area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very clean, it was quite. Breakfast was wonderful and the staff very accommodating. My husband has bad arthritis they offered a shower chair. Gave us great advice on how to get around. It was a great start to our days before our cruise
Stayed 3 nights in Sep 2025

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast comfortable room with all possible accommodations
Stayed 10 nights in Sep 2025

8/10 Good

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value for money but breakfast has few truly healthy options (real eggs, yogurt without sugar, whole grain oatmeal, fruit and veg).
Stayed 1 night in Sep 2025

6/10 Okay

Danny Trinidad

Travelled with family
Liked: Amenities
I like how the property includes free breakfast. I enjoy how close the grocery store is and I am able to walk oitside and feel safe. I did not like how the rooms were being cleaned at all!!! The towels were never nicely folded and put away, I knew they didn't really clean because I would shower in the morning and i do loose a lot of hair so, at the end of the day when we retun to the room the bed was fixed, but hair was still on the floor in the bathroom. The walls are also very thin and you could hear EVERYTHING.
Stayed 4 nights in Sep 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean and quiet. Friendly and pleasant staff. Location is very accessible. Reasonably priced. Highly recommended!
Stayed 2 nights in Sep 2025

10/10 Excellent

anthony Subido

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to my mom’s house
Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gord

Stayed 1 night in Sep 2025

10/10 Excellent

Rosy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all so friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rocela, surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shop
Stayed 1 night in Sep 2025

10/10 Excellent

Kartik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jasmeet

Liked: Amenities
Amazing
Stayed 1 night in Sep 2025

2/10 Terrible

gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience staying at the Holiday Inn in Edmonton. From the moment I arrived, the staff were warm, professional, and went out of their way to make me feel welcome. Check-in was quick and hassle-free, and I really appreciated the attention to detail. The room was spotless, spacious, and very comfortable — everything felt fresh and well maintained. The bed was excellent, ensuring a great night’s sleep, and the in-room amenities (Wi-Fi, TV, coffee station) worked perfectly. The location is also very convenient, with easy access to restaurants, shopping, and major routes. Parking was straightforward, and I felt safe and secure throughout my stay. A highlight was the breakfast — a nice selection of hot and cold options, all fresh and well presented. The staff in the dining area were attentive and kind, which made mornings even better. Overall, this hotel exceeded my expectations. Whether you’re in Edmonton for business or leisure, the Holiday Inn provides fantastic value, comfort, and service. I’ll definitely be staying here again on my next visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 5 nights in Sep 2025

10/10 Excellent

Talia, West Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We cannot say enough good things about this property! We had such a good time at the Holiday Inn express. It was clean. It was efficient and the staff were remarkable. We weren’t aware that there was a breakfast in the morning, so when we came up from the sauna, we smelled the amazing food and we were able to have a delicious breakfast as well! We have to note this, we stayed at Harrison Hot Springs the very next night. We cannot believe what an outstanding stay. It was at the Holiday Inn express. Harrison Hot Springs was absolutely terrible… And by comparison, and even just on its own or stay at the Holiday Inn express was by far much better! The bed was so much better, the sheets and linens were new and super comfy! We highly recommend this chain of hotels as they seem to be on par for exactly what’s expected from a guest! Thank you thank you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Stayed 1 night in Aug 2025

8/10 Good

Harbir

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Sep 2025

10/10 Excellent

Daljeet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal for my needs. However, telephone support when I called to inform of my delayed arrival was EXTREMELY frustrating. I was put on hold for 12 minutes before I hung up and tried again 5 minutes later. Got an obviously outside the country agent who I could just barely hear who proceed to give me the wrong telephone number for the wrong location after I specified the guildford location, not Cloverdale!
Stayed 2 nights in Sep 2025

8/10 Good

Janice

Liked: Amenities
Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Annalyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good except for tv remote.
Stayed 2 nights in Sep 2025