Hôtel Jardin Du Gouverneur

2.0 star property

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Photo gallery for Hôtel Jardin Du Gouverneur

1 Queen Fabulous View with balcony | Balcony
1 Queen bed | Living area | TV, pay films
Front of property
1 Queen bed | Bathroom shower
2 Double Beds | Individually furnished, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

View in a map
16, rue Mont-Carmel, Québec City, QC, G1R 4A3
  • Château Frontenac
    ‪2 min walk‬
  • Quartier Petit Champlain
    ‪2 min walk‬
  • Quebec Cruise Terminal
    ‪10 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

City View Small Room

8.8 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

2 Double Beds

8.6 out of 10
Excellent
(37 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

1 Queen bed

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Very Small Room 100 sq ft

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

1 Queen Fabulous View with balcony

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hôtel Jardin Du Gouverneur

Hotel in Québec City, steps from Château Frontenac
Concierge services, laundry facilities and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff assistance. Housekeeping is available on request.
Hôtel Jardin Du Gouverneur offers 15 air-conditioned accommodations, with coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Jardin Du Gouverneur. During your stay, you're just a quick walk from Château Frontenac. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes horse riding/rentals
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Château Frontenac and 13 minutes on foot from Quebec Cruise Terminal
Hôtel Jardin Du Gouverneur offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Hôtel Jardin Du Gouverneur also features laundry facilities and a television in common area.

This Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 24 per day)

Things to do

  • Horseback riding/rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1852
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 24 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 041823, 2025-04-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Hôtel Jardin Du Gouverneur.

Property is also known as

Hotel Au Jardin Du Gouverneur Quebec/Quebec City
Hôtel Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Quebec
Jardin Du Gouverneur
Jardin Du Gouverneur Quebec
Hôtel Jardin Gouverneur Quebec
Hôtel Jardin Gouverneur
Jardin Gouverneur Quebec
Jardin Gouverneur
Jardin Du Gouverneur
Hôtel Jardin Du Gouverneur Hotel
Hôtel Jardin Du Gouverneur Québec City
Hôtel Jardin Du Gouverneur Hotel Québec City

Reviews

Hôtel Jardin Du Gouverneur Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1021 reviews
Rating 8 - Good. 371 out of 1021 reviews
Rating 6 - Okay. 158 out of 1021 reviews
Rating 4 - Poor. 64 out of 1021 reviews
Rating 2 - Terrible. 38 out of 1021 reviews

Reviews

8/10 Good

Jim

Stayed 2 nights in May 2025

10/10 Excellent

Jing

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, right at the center of old Quebec, easy access to the tourist sites. Highly recommended it!
Stayed 2 nights in Jun 2025

2/10 Terrible

Megan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I will preface all of this with, the woman at the front desk was very friendly. She is why staff get 3 stars instead of 1. The building looks like it's borderline falling apart. My friend and I stayed in 2 rooms. Mine looked like they might've given up on some remodeling halfway through. It had a huge hole in the wall behind the mini fridge, smelled strongly of paint, and had plaster under the bed. My luggage kept rolling to the middle of the room if I stood it up on its wheels. It was unfortunately after 9pm when I returned to the hotel and my room the first night, and struggled to be in there with the smell of paint. There are no staff after 9pm and a sign provided an emergency number. I called the emergency line to see about a different room, left a voicemail, and never received a call back or any mention of my request the next day. Back to the state of the room, there was a square cutout of drywall in the bathroom and toilet paper was shoved into where the cut was made. I honestly wish I had thought to take pictures. The shower was also very small, and the pillows were incredibly lumpy. In my friend's room, he had to cover an outlet under the window with a bag as it had rained during the night and the window was leaking so badly it was pouring off the sill and directly onto the electrical outlet. A call to the emergency line was made for this as well, and he never received a call back or further inquiry about this obvious fire hazard.
Stayed 2 nights in Jun 2025

10/10 Excellent

SERGIO

Travelled with partner
Liked: Cleanliness, staff & service
The property is fantastic for the money. Just be aware there is no elevator and there is 4 floors.
Stayed 2 nights in Jun 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for location, price and cleanliness. It is not fancy, but is a great place to stay if your goal is to be out and about in Quebec City. No elevator and it is possible you will need to bring luggage up multiple flights of stairs. It is not friendly for folks experiencing a physical limitation.
Stayed 2 nights in Jun 2025

6/10 Okay

Dareyl

Travelled with group
Close to and walking ease to attractions in old part of the city..Alison the receptionist was good kind and hospital
Stayed 2 nights in Jun 2025

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spacious room. Excellent location in the old city. Not a suitable place for persons who need an elevator.
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I went to Quebec City for an overnight trip and stayed at this Hotel. It did not have an elevator but it was a few short flights up to our room. The room itself had two double beds that were separated but a one being on one side of the room and the other in a little alcove on the other side of the room. The bathroom was small but clean and there was a shower. They also had a fridge and a keurig in the room with coffee which was a bonus for me. The view of our room overlooked the park. This Hotel is located right in the middle of everything, just a short walk to the boardwalk, and right behind the Chateau Frontenac. Walkable to all the restaurants and shopping. A very quiet Hotel. Would definitly recommend this place, and would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
room on ground floor with microwave, ice etc., and dining table
Stayed 4 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, great location. Front desk only 9a-9p.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Location was great, super close to stadium. Great transportation, a block away from the metro! Lovely room with super comfortable bed. Would totally go back!
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t get any more old city than this location. Walkable to everything. A comfortable stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It is a very old building...so expect that...but it was an affordable great stay...it was quiet and comfortable...i enjoyed the hotels lived history...for a person who enjoys the feeling of being transported back in time looking out a window...its perfect.
Stayed 3 nights in Jun 2025

8/10 Good

Peter, Cromwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Overlooked a small park. Close to all the sights.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hostess was polite. The location is excellent. We are from the English speaking part of Canada, and every person we have met and dealt the along the way has been nothing but polite and helpful. This old Quebec City is absolutely stunning.
Stayed 1 night in Jun 2025

8/10 Good

Gisèle

Travelled with group
Liked: Staff & service, amenities
The cleanliness and conditions of the rooms could use some upgrade. But over all we were satisfied with our stay. It was in a good area within walking distance of everything and the price was very reasonable.
Stayed 4 nights in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent service and the reception gave us good information for the surrounding area. Very polite
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the price.
Stayed 3 nights in May 2025

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spacious room with the large window overlooking the park. The beds were very comfortable. Allison was terrific. So helpful and friendly. Perfect stay!
Stayed 6 nights in May 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for tourist
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right in the heart of Old Quebec was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Abhinav

Stayed 3 nights in Apr 2025

8/10 Good

Anouk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find the hotel. Quick access for parking and excellent placement for shopping and dinning. The views are amazingly beautiful! Staff is super friendly. The rooms are a little bit old, but comfortable. I would highly recommend.
Stayed 1 night in May 2025