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Hotel Lugano Torretta

4.0 star property

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Photo gallery for Hotel Lugano Torretta

Terrace/patio
Lobby
Minibar, in-room safe, blackout curtains, soundproofing
Lobby
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Room service

Explore the area

View in a map
Via G. Rizzardi, 11, Mestre, VE, 30175
  • Place, Porto Marghera
    ‪14 min walk‬
  • Place, Ferretto Square
    ‪6 min drive‬
  • Place, Toniolo Theatre
    ‪6 min drive‬
  • Airport, Venice (VCE-Marco Polo)
    ‪18 min drive‬

Room options

View all photos for Comfort Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room

7.6 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 3 Single Beds

View all photos for Superior Single Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Single Room

7.0 out of 10
Good
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Classic Double or Twin Room, 1 Double or 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

House

  • 3 bedrooms
  • Sleeps 5
  • 3 Large Single Sofa Beds, 1 Double Bed and 4 Single Beds

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About this property

Hotel Lugano Torretta

Hotel in Mestre with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a meeting room, concierge services and laundry facilities. Change of towels is available on request
Hotel Lugano Torretta offers 93 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, bidets and hairdryers. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lugano Torretta. During your stay, you'll be within walking distance of Porto Marghera. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by car from Piazzale Roma and 8 minutes from Tronchetto Waterbus Stop
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at Hotel Lugano Torretta.

This 4-star Mestre hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
EAT & WINE22 – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 10 per night); reservations required
  • Onsite parking available only on request
  • Secured, uncovered extended parking on site (EUR 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 22
  • Snack bar/deli

Restaurants on site

  • EAT & WINE22

Things to do

  • Library
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Uncovered extended parking fee: EUR 10 per night
  • Nearby parking fee: EUR 10 per night (49 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre

Hotel Lugano Torretta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 630 reviews
Rating 8 - Good. 250 out of 630 reviews
Rating 6 - Okay. 77 out of 630 reviews
Rating 4 - Poor. 35 out of 630 reviews
Rating 2 - Terrible. 16 out of 630 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Kordell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

kamir

Stayed 3 nights in Aug 2025

8/10 Good

NONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, delicious breakfast, convenient location! Unfortunately, there was WiFi internet service interruption. Hopefully the management will try to prevent this in the future. Special thanks to front desk rep. Federico who kindly shared his internet with me to complete check in for the flight.
Stayed 1 night in Jul 2025

8/10 Good

Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dorothy

Liked: Cleanliness
Disliked: Staff & service

Has seen better days

The hotel was not apologetic for having no WiFi. The room was too small and should have had a smaller bed. The Television was on top of the wardrobe. The breakfast was basic with a poor selection and stale bread
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Short walk to the train and bus stations, plus bus local bus stops. Clean, welcoming reception area and staff. Luggage storage available to at no additional cost . Clean, air conditioned rooms with reasonably priced mini bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Amit

Stayed 1 night in Jun 2025

8/10 Good

Dini Chun Ling

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
hotel is conveniently located near bus/train station. Room is clean.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for family stay

Good
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Goldfish bowl bathroom

Good - Overall was fine. Close to transport links into Venice. Bad - Wifi didn’t really work, coffee was diabolical, bathroom wall is glass so if you are sharing a room with someone make sure you are comfortable showering and going to the toilet in front of them.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gauravkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of the hotel is super helpful and breakfast is too good. Room condition and facilities are also safe and must be appreciated. Strongly recommended.
Stayed 2 nights in Apr 2025

4/10 Poor

Andrzej

Travelled with partner
Disliked: Amenities, property conditions & facilities
It's far from 4 stars hotel. Rather 4 fallen stars. The room was size of shoe box. I think it could remember Garibaldi times. Air condition was out of order. There was no main light in room, only two little lamps. Breakfast - limited choice and poor quality. The shower was hardly functional Never again
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mason

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant enough - Great service - couple of issues

Hotel was pleasant. Service was very good. The Air conditioning was very difficult to figure out and consequently the room was far too hot for us. The view from the balcony was quite poor, and below the window there was a lot of rubbish on the roof from renovation work. A pity, because otherwise for us the room was fine and good value.
Stayed 2 nights in Jan 2025

6/10 Okay

Allan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was too hot, apparently they only have one system to use. There's no way to control the temperature of the room. The window can only be opened up to a few inches. We felt like we were in a sauna! If you like heat...this hotel is for you. Free breakfast is ok, but could have used a toaster for the bread, you'll find better coffe outside. No complaints about the staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yousef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train to Venice. Few restaurants around. Hotel was clean, staff very nice and good buffet breaky.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiuying, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is right, safe, convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Gila

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expetation, convenient and clean

We booked this hotel for 2 days stay just because of the convenient location, near train station and #6/#66 bus route to Venice. We arrived in the morning and the friendly staff stored our luggage in a locked storage place. The room and it's bathroom was very clean. The breakfast is fair.
Stayed 2 nights in Oct 2024