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Hotel Palazzo Keller

4.0 star property

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LAGUNA SUITE | Down duvets, minibar, in-room safe, desk
LAGUNA SUITE | Down duvets, minibar, in-room safe, desk
Exterior
Exterior
Free daily buffet breakfast

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3522 Calle del Pestrin, Venice, VE, 30124
  • Place, Palazzo Grassi
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪6 min walk‬
  • Place, Rialto Bridge
    ‪8 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪60 min drive‬

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About this property

Hotel Palazzo Keller

Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Hotel Palazzo Keller offers 23 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Venice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The free breakfast at Hotel Palazzo Keller gets high marks from our customers. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of St. Mark's Square and Rialto Bridge
Free breakfast is served daily. WiFi is free in public spaces. Hotel Palazzo Keller also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 4-star Venice hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (99 centimetre high)
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042A1J2EGJXTF
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Keller Hotel
Hotel Palazzo Keller Venice
Hotel Palazzo Keller Hotel Venice

Hotel Palazzo Keller Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 229 out of 244 reviews
Rating 8 - Good. 13 out of 244 reviews
Rating 6 - Okay. 1 out of 244 reviews
Rating 4 - Poor. 1 out of 244 reviews
Rating 2 - Terrible. 0 out of 244 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

DONG HA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kindly support
Stayed 2 nights in Dec 2025

8/10 Good

Chi

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bath; Breakfast reception impressive; efficient staff; great customer service
Stayed 2 nights in Nov 2025

8/10 Good

Jean, TORONTO

Liked: Cleanliness
Room and location were excellent. Breakfast was great. Only complaint is that our room was filled with cooking smells before dawn, along with slamming of doors right below us. We determined this was because we were right above the kitchen area.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, good breakfast and very helpful and friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Palazzo Keller was wonderful. The location is very convenient and yet the hotel is tucked away and very quiet. Our room was beautiful and very up-to-date, with plenty of connections for all technology. The bathroom was very modern, spacious and had a beautiful, large shower. All the common areas in the hotel are absolutely beautiful and very clean. Breakfast is served in a gorgeous dining room, and the spread is really everything you could ask for and more. Service was excellent throughout our stay. We would happily stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. Ideal location and impeccable service. Great breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful and comfortable and breakfast was excellent.
Stayed 1 night in Sep 2025

8/10 Good

teri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean property Greta location
Stayed 2 nights in Sep 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very nice place to stay in venice

a beautiful place to stay, not too far from the piazza san marco. the room was very nice and very clean and very modern. the staff was extremely helpful...we needed an early morning water taxi and they took care of it for us. also got us a breakfast box for the journey.
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What wasn’t likeable about this place, it had absolutely everything! Breakfast was amazing, staffing were lovely and the hotel overall was incredible. Will forever be recommending people to stay here. Thank you for making our stay so special!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the service and the comfort of the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem!! This hotel was superb. Impeccably clean, spacious, modern and comfortable room. Breakfast included was delicious and plentiful served in a beautiful dining room. Staff incredibly friendly and helpful. Great location. Quiet yet close enough to walk to the more touristy areas. Only a 3 minute walk from the from the Sant’Angelo stop so you can access transport around Venice, to train station and airport. Will absolutely stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Huntingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden and secluded gem, conveniently located close to a vaporetto stop on the main canal, in a quieter part of Venice, but close to lots of local restaurants and within a 10 minute walk of St Marks Square. The hotel is beautifully appointed, clean, comfortable and immaculately presented, with a wide choice at breakfast. All of the staff couldn’t do enough for you and we would 100% recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Meredith

Stayed 3 nights in Aug 2025

10/10 Excellent

Donald t

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful smalller hotel in a quiet neighborhood away from the Grand Canal but within easy walking distance to it and so many other charming areas of Venice. Staff is friendly and very helpful. Breakfast was outstanding.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was so adorable
Stayed 1 night in Aug 2025

10/10 Excellent

Linzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab Place To Stay

Loved this hotel. Close to all areas of interest. Exceptionally helpful staff, especially Luca! Very comfortable room and bed. Spotlessly clean. Lovely breakfast. Would highly recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

oliver

Stayed 1 night in Aug 2025

10/10 Excellent

Chantal

Stayed 2 nights in Aug 2025

10/10 Excellent

Balasubramanian, Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights in May at Hotel Palazzo Keller, and it was wonderful. The hotel felt cozy, comfortable, and luxurious. Breakfast was excellent, with plenty of delicious options. The reception staff were friendly and gave us great restaurant recommendations—we tried a couple of their suggestions, and both were fantastic (be sure to book ahead). We had an early morning flight, and the staff went above and beyond to make our departure easy. They arranged a water taxi (just a short distance from the hotel) and even packed us a breakfast to take along. It was the perfect end to a truly enjoyable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Vivian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite stay in Venice. Excellent.
Stayed 1 night in Aug 2025