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Hilton Garden Inn Boca del Rio Veracruz

3.5 star property

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Photo gallery for Hilton Garden Inn Boca del Rio Veracruz

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Meeting facility
Junior Suite, 1 King Bed, Balcony, Ocean View | View from room
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299
  • Place, University of Veracruz
    ‪15 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪3 min drive‬
  • Place, Plaza Las Americas Shopping Mall
    ‪4 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(47 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed, Balcony, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Master)

Suite, 1 King Bed, Balcony, Ocean View (Master) | Living area | LCD TV, MP3 dock

Suite, 1 King Bed, Balcony, Ocean View (Master)

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Junior Suite, 1 King Bed, Balcony, Ocean View | Living area | LCD TV, MP3 dock

Junior Suite, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible

A hotel room with a large bed, two bedside tables, a nightstand, and wall-mounted artwork.

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €102
includes taxes & fees
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About this property

Hilton Garden Inn Boca del Rio Veracruz

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a children's pool.
Hilton Garden Inn Boca del Rio Veracruz offers 108 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Boca del Rio Veracruz's great location. During your stay, you're just a quick walk from Big Bola Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Garden Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
Hilton Garden Inn Boca del Rio Veracruz offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 3165 square feet (294 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Boca del Rio Veracruz. Self parking is free.

This 3.5-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
The Garden Grill – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,165 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Boca del Rio Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 299 for adults and from MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Boca Del Rio Veracruz
Hilton Garden Inn Hotel Boca Del Rio Veracruz
Hilton Garden Inn Boca Rio Veracruz Hotel Boca del Rio
Hilton Garden Inn Boca Rio Veracruz Hotel
Hilton Garden Inn Boca Rio Veracruz Boca del Rio
Hilton Garden Inn Boca Rio Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hilton Garn Boca l Veracruz M
Hilton Boca Veracruz Boca
Hilton Garden Inn Boca del Rio Veracruz Hotel
Hilton Garden Inn Boca del Rio Veracruz Boca del Río
Hilton Garden Inn Boca del Rio Veracruz Hotel Boca del Río

Hilton Garden Inn Boca del Rio Veracruz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1008 reviews
Rating 8 - Good. 243 out of 1008 reviews
Rating 6 - Okay. 139 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 62 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Margaretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the price
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Wendy Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leticia N

Liked: Cleanliness, staff & service
Every thing was excelent, from service to clean rooms, the personal was very good and prompt to assist us with anything and everything that we need it
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with friendly and helpful staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect, its near downtown Veracruz and has many bars and restaurants surrounding it. Its also near to various beaches and attractions. Its clean but could improve the facilities in the bedrooms.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

JAMES

Disliked: Cleanliness
Everything 👎
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 😉
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found my night wonderful, whether I wanted to enjoy the rain and ocean waves sound or close the balcony door and have quietness. Those sliding doors were perfect. To be able to have both made my stay super enjoyable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jorge Octavio

Liked: Cleanliness, amenities, property conditions & facilities
M
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Janett

Liked: Cleanliness

Overpriced but ok

It is a little run down, the water from the shower came out and made a mess in the bathroom, the Bar needs more different alcohol, but it is all good
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Leopoldo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location but needs updating

Great location, however air conditioning needs to be upgraded. The city is a very hot ambient, people would at least love some good ac
Stayed 1 night in May 2025
Verified

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Ingrid

Disliked: Cleanliness, amenities, property conditions & facilities
I was really disappointed every thing in the hotel is old and warned out, the beds, the towels, the pillows the sheets. The shower was not working right. And the attitude at the reception was not very helpful as well. Over all is too high for what you get.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Omán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Jesus

We've reserved a double bed and they were overbooked and we end up sleeping in a single bed with a not so confortable extra bed!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

pedro

No AC AT LOBBY
Stayed 1 night in Jun 2025
Verified

6/10 Okay

JORGE

Disliked: Cleanliness, staff & service
The location is good. It is possible to walk to malls and restaurants . However, the room wasn't that clean. There were hairs on the sheets , towels, and floors. We had a ocean view room, but the windows were locked, felt more like a prison that a Hilton hotel. There was mold in the bathroom and room ceiling. The staff in reception were attentive but when asked for a tax invoice they denied to provide it. The place is not worth for the price.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that we had access to the beach. The pool needs a little cleaning. Our room wasn't ready when we arrived so it took like 45min for it to get cleaned. Felt like they were in a rush and left some dirty soap and used water bottles behind. So that made me feel like it wasn't disinfected properly. We had ocean view room but the windows are pretty dirty as well. But overall we still give it a 5 🌟.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
Had no shampoo, hair dryer, iron, iron board nor water. Called to ask for the items and took two calls and over an 1hr to receive part of the items
Stayed 3 nights in May 2025