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Hotel Lois Veracruz

3.5 star property

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Photo gallery for Hotel Lois Veracruz

Outdoor pool, pool umbrellas, pool loungers
Reception
Reception
Luxury Room | Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Place, University of Veracruz
    ‪12 min walk‬
  • Place, Estadio Universitario Beto Avila
    ‪12 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪5 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(17 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, in-room safe, desk

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Lois Veracruz

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Lois Veracruz offers 120 air-conditioned accommodations with a safe and free toiletries. Beds feature down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Lois Veracruz, you're just a quick walk from Museo Agustín Lara. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Veracruz Aquarium and a few minutes from Malecón de Veracruz
Hotel Lois Veracruz offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the family-friendly Hotel Lois Veracruz. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to noon.
Hotel Lois Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lois Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cots (infant beds) are available for MXN 250.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 199 for adults and from MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 73 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shayda

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jose Angel Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Benito

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Daniel Caro

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Anareina

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Anareina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nataly

Liked: Cleanliness, staff & service, amenities
La alberca necesita mantenimiento y el agua estaba sucia, la habitacion es pequeña pero limpia y cuidada, en general me gusto la ubicación y el hotel con un poco de manteniamiento estaria genial
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Jose Gerardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El hotel en decadencia total, muros con humedad, puertas rotas que se atoran, alfombra y lava manos rotos, tina sin agua caliente y el agua no se desagüa, tapa de metal al interior de elevador floja Pintura descarapelada en área de alberca, azulejo de la alberca roto, camastros rotos, escaleras del interior del hotel oxidadas Si quieres evitar un mal rato, espera a que lo remodelen
Puertas rotas y que se atoran
Sin agua caliente y desagüe tapado
Humedad en muros
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Avisai

Liked: Staff & service
Hay con mejores costos
Stayed 1 night in Mar 2026
Verified

8/10 Good

Avisai

Liked: Cleanliness, staff & service
Costo beneficio
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención, todo limpio es muy buena opción. Solo se siente un poco atrapada en el tiempo pero en general muy bien
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Gracias
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Angel

Liked: Staff & service
Deteriorada. Falta mantenimiento.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ROGER CANCINO

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba limpia, en óptimas condiciones, el personal del hotel fue muy amable en todo momento.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alejo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación con espacio y confortable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

DULCE

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien. gracias
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo bien, solo se batalló un poco para que enviaran la factura correspondiente
Stayed 9 nights in Jan 2026