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Hotel Mastino

3.0 star property

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Comfort Apartment, 1 Bedroom, Kitchen, Annex Building | Living area | 25-inch TV with digital channels
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Laundry
  • Room service

Explore the area

View in a map
Corso Porta Nuova 16, Verona, VR, 37122
  • Place, Piazza Bra
    ‪2 min walk‬
  • Place, Verona Arena
    ‪3 min walk‬
  • Place, Juliet's House
    ‪10 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

9.0 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, soundproofing

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building) | In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 1 Bedroom, Kitchenette, Annex Building (Separate Building)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building) | In-room safe, desk, laptop workspace, soundproofing

Standard Apartment, 2 Bedrooms, Kitchenette, Annex Building (Separate Building)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building | Private kitchen

Deluxe Apartment, 1 King Bed, Kitchenette, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

In-room safe, desk, laptop workspace, soundproofing

Comfort Apartment, 1 Bedroom, Kitchen, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, soundproofing

Economy Double Room

8.4 out of 10
Very good
(37 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double or Twin Room

8.4 out of 10
Very good
(16 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | In-room safe, desk, laptop workspace, soundproofing

Single Room, 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Mastino

Hotel with a full-service spa, steps from Piazza Bra
Along with a full-service spa, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and a meeting room are on-site.
Hotel Mastino offers 54 accommodations with a safe and a hairdryer. Digital televisions are provided.

Bathrooms include bidets and complimentary toiletries. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Paradise Spa has couples treatment room(s). Services include facials and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Hotel Mastino's great location gets high marks from our customers. During your stay, you're just a quick walk from Verona Arena. Features include free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, facials or body treatments at Paradise Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Piazza Bra and 4 minutes on foot from Verona Arena
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
Hotel Mastino offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Mastino. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 25 per night
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A1K396LGAJ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Mastino
Hotel Mastino Verona
Mastino Verona
Mastino Hotel Verona
Mastino
Hotel Mastino Hotel
Hotel Mastino Verona
Hotel Mastino Hotel Verona

Hotel Mastino Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

cassidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

8/10 Good

Wai Kan Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to shopping center and sightseeing within walking distance.
Stayed 1 night in Aug 2025

8/10 Good

Samantha, Preston

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We chose this property due to its location, which was excellent. Staff were friendly and check in was speedy. Breakfast had a good selection. The room was spacious however it was a little noisy and could hear in the next rooms. Great value though!
Stayed 1 night in Aug 2025

8/10 Good

Nino

Liked: Cleanliness, property conditions & facilities, room comfort

Great location but poor attention to detail!!!

Lovely hotel with a great location and friendly staff but there was a terrible smell from the drains in our bathroom in room 106 which I complained about but nothing was done and the checkout was pretty poor!!! They did not even ask me how our stay was. A bit disappointed 😞
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Stayed 1 night in Jul 2025

6/10 Okay

Michal

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m love it
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, would recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

SANDRA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When I booked this hotel it says that the apartment I rented was in the build next to it no that I had to walk miles to get to the place. Very rude lady at the front desk, very bad directions to get to it.
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Our room was a great size. Shower/bathroom also lovely. Bed was comfy. Location is excellent. 15 mins walk from the station. Bus stops right outside. Short walk to the area and old town. Would recommend
Stayed 4 nights in Jun 2025

8/10 Good

Ann

Liked: Cleanliness

Verona opera stay

Stayed overnight for opera.location was perfect,staff were helpful and breakfast was excellent.Rooms need a bit of attention.
Stayed 1 night in Jun 2025

8/10 Good

Soohyung

Stayed 1 night in Jun 2025

10/10 Excellent

Junsoo, Tuscaloosa

Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and close to everything. The staff is top notch and very helpful with all of your needs. The breakfast in the morning is the best in the city. I highly recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!
Stayed 2 nights in Jun 2025

4/10 Poor

Agnes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One night stay in early June 2025. The Hotel is perfectly located. We arrived to Verona by train and we arrived to the hotel very easily. This hotel has two negative things. The first one is the bathroom. It is smallish but the real problem is the shower, which has no door or curtain and turns into a swamp after one use. I was very disgusting. Then the second issue, which to me is a deal breaker is the staff. The staff at the front desk are the complete opposite of helpful. The elevator broke down for a while and a person in a wheelchair was stuck in the first floor landing waiting while someone was trying to fix the elevator, during all this the two receptionists were completely oblivious at the front desk laughing and joking. I asked the lady at the front desk where the closest office to get a fiscal code number was located and she argued with me that tourist cannot get a code and never provided an answer. The front desk staff were simply not nice. The hotel was fully booked because the location is just too good. Need to improve in a few areas
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location helpful friendly staff
Stayed 1 night in Jun 2025

8/10 Good

Marz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The right choice

We found the hotel to be in an excellent handy location. Shops and restaurants are at your door. Everything was perfect. Just keep in mind that the SPA is not included
Stayed 2 nights in May 2025

8/10 Good

Brian D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and so close to Piazza Bra!!

Great little hotel, room quite small facing inner small space, very reasonable and good breakfast! A bit warm, and air not turned in yet, but a great value.
Stayed 3 nights in Apr 2025

6/10 Okay

Keiko

Good location easy stay. Very simple place
Stayed 1 night in May 2025

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
It was a good location to the arena. The room was very tight.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025