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Arbutus Inn

3.0 star property

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Photo gallery for Arbutus Inn

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.
A National Arbutus Inn with a clear entrance, outdoor seating, and potted plants.
Television
Interior
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
2898 Douglas St, Victoria, BC, V8T4M9
  • Place, Government Street
    ‪4 min walk‬
  • Place, MayFair Shopping Centre
    ‪6 min walk‬
  • Place, Galloping Goose Trail
    ‪12 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(94 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(45 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

8.8 out of 10
Excellent
(81 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Kitchen

A hotel room with a large bed, two bedside tables with lamps, a digital clock, and floral-patterned curtains.

Room, 1 King Bed, Kitchen

9.2 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a floral bedspread, and a window with curtains.

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Kitchen

A hotel room with a bed, a nightstand, a lamp, a kitchen area with cabinets, and a marble backsplash.

Room, Multiple Beds, Kitchen

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room, 1 Double Bed

A hotel room with a bed, a desk with a microwave, a small refrigerator, a nightstand with a lamp, and a ceiling light.

Basic Room, 1 Double Bed

8.0 out of 10
Very good
(26 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Arbutus Inn

A 24-hour front desk, a computer station and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Arbutus Inn. During your stay, you're just a quick walk from Government Street. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a computer and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Government Street and a 4-minute drive from Victoria Harbour
Arbutus Inn offers its guests a vending machine. A computer station is on site and WiFi is free in public spaces. Free self parking is available.

This 3-star Victoria hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1015 out of 1992 reviews
Rating 8 - Good. 662 out of 1992 reviews
Rating 6 - Okay. 200 out of 1992 reviews
Rating 4 - Poor. 59 out of 1992 reviews
Rating 2 - Terrible. 56 out of 1992 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Solid place to stay, especially for the price.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the Inn was clean and was very close to amenities
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Jean-francois

Liked: Cleanliness, staff & service
Good for a short stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay thank you!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated rooms, dry clean & comfortable,Excellent value and excellent staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Wi-Fi was great through the whole visit
Stayed 1 night in Mar 2026
Verified

8/10 Good

KEITH ALLAN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, bed was comfortable, nice bathroom. For a one night stay it was perfect.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, parking excellent. Great diner for breakfast over the road, Spoons.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel for the price and the location and the room, It was a good value. I would stay here again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, friendly, helpful staff, close to downtown.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Baljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good and staff dealing very nicely.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kai-Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very helpful staff. Overall a great stay. Also really close to shopping and groceries.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Stefanie

It was okay the front desk was extremely kind warm and welcoming, will stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tigerrr

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

CHU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, definitely worth the price. I have been here for many times.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shane

Liked: Staff & service, property conditions & facilities
Very decent hotel for the price point. Front desk staff were very helpful and kind.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and courteous
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cheap and clean place to stay. Tim Hortons across the street and a nice Raman place near by for dinner.
Stayed 1 night in Mar 2026
Verified

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Best accommodation in Victoria for the money. They keep pricing very fair.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, comfy beds, great location. Enjoyed my 4 night stay very much. Will be back
Stayed 3 nights in Mar 2026
Verified

8/10 Good

WESLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, helpful staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and pretty much all you you can expect from a hotel :)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i m in Victoria…..then i live arbuts inn
Stayed 1 night in Apr 2026