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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Property entrance
Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area

Popular amenities

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(14 reviews)
  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

9.0 out of 10
Wonderful
(53 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

9.0 out of 10
Wonderful
(188 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(195 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with free local area shuttle and bars/lounges
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, Access to hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Just a 5-minute walk from Royal BC Museum and 9 minutes on foot from Victoria Harbour
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1567 out of 2239 reviews
Rating 8 - Good. 443 out of 2239 reviews
Rating 6 - Okay. 142 out of 2239 reviews
Rating 4 - Poor. 48 out of 2239 reviews
Rating 2 - Terrible. 39 out of 2239 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
greaat rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Toni Dennise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Robert

Hard to understand front staff
Stayed 1 night in Apr 2025

10/10 Excellent

Katica

Travelled with partner
Liked: Amenities
Staff was great! We loved the pre-order breakfast that was delivered to our room. Great service all around!!
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Loren, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room is clean and cozy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeongwoo

Stayed 2 nights in Apr 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here. Walking distance to everything and the staff were super friendly. The bed was super comfy as well! I would stay here again
Stayed 3 nights in Apr 2025

8/10 Good

Adam

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room types for larger groups available. The only issue I had was on check out. Would be nice to do this in the room or a drop box. Stood for a long time with minimal service desk people and guests checking out, checking in, etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Tania Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at and close by the harbor, china town and the beautiful icons and buildings of the city
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Mar 2025

10/10 Excellent

Andrey

Stayed 1 night in Apr 2025

10/10 Excellent

Yixuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room, very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Roberlita

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous food and stay!

We stayed here at the end of our trip before we flew home to Toronto. Great location for walking, shopping, restaurants. However, the restaurant on the 18th floor is fantastic! Good quality, tasty, and very reasonably priced. We would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sofia, Vancouver

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but one very odd front desk clerk.

Everything was great. but there was one thing that stood out for me. One of the front desk employees was, in general, seemed suspicious and not trusting of anyone who walked through the door. There was a wait to check in for our room. We did an "initial check in" with one front desk clerk (a man) and were told we'd receive a text when our room was ready. We went off, had lunch, got the text that our room was ready and so we came back to the front desk. We had been given a very small little envelope with a minuscule piece of paper on it - as if this was super official of our checkin in. I had placed it in one of the several pockets of my backpack and when we came back saying we got the text, the desk clerk (different from before, a woman this time) said, "Do you have the envelope?" I couldn't immediately find it. I had been up since 5am, flown that day, was exhausted. And said desk clerk said to her coworker, "She SAID she got a text that her room was ready and that she already checked in." As if I was lying/making the whole thing up. She easily could have just asked me my name, which was the name on the reservation, and seen that our room was ready. Instead, she treated me like I wasn't telling the truth and it was superbly unprofessional and rude. Every time after she was super weird toward me and I was very uncomfortable. i.e. she'd literally start a conversation with me when I was out the door, my back toward her and I was 40 feet away. She needs interpersonal training.
Stayed 2 nights in Apr 2025

8/10 Good

Jesse

Liked: Staff & service, amenities
Little updates needed.
Stayed 2 nights in Jan 2025