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The Oswego Hotel

4.0 star property
VIP Access

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Photo gallery for The Oswego Hotel

Exterior
Breakfast, lunch, dinner served; garden views
Property entrance
Lobby sitting area
Suite, 2 Bedrooms | Private kitchen | Microwave, stovetop, dishwasher, coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
500 Oswego Street, Victoria, BC, V8V5C1
  • Place, Victoria Clipper Ferry Terminal
    ‪3 min walk‬
  • Place, Victoria Harbour
    ‪3 min walk‬
  • Place, British Columbia Parliament Building
    ‪6 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed | Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

Basic Studio Suite, 1 Queen Bed

9.8 out of 10
Exceptional
(114 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch TV with digital channels, iPod dock, books

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(40 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

9.4 out of 10
Exceptional
(67 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

Premium Suite, 1 Bedroom

9.2 out of 10
Wonderful
(40 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for One Bedroom King Suite

Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

One Bedroom King Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

The Oswego Hotel

Hotel with a restaurant, 4-minute walk to Victoria Harbour
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of bedsheets is available on request
The Oswego Hotel offers 80 accommodations with iPod docking stations and coffee/tea makers. This individually decorated and furnished accommodation includes dining tables. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. Digital televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around The Oswego Hotel gets high marks from our customers. During your stay, you're just a quick walk from Victoria Harbour. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. Some of the pet-friendly amenities that this property offers include food and water bowls and pet-sitting services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy garden views while dining at The Aegir Room
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Just a 4-minute walk from Victoria Harbour and 6 minutes on foot from Victoria Clipper Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Oswego Hotel. Parking is available for a fee.

This 4-star Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
The Aegir Room – Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner and light fare. Happy hour is offered.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Evening entertainment
  • Games
  • Private wine tours
  • TV in common areas
  • Wine tours
  • Yoga classes

Family friendly

  • Children's games
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • IPod dock
  • Streaming services

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Mixer
  • Paper towels
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self-parking fee: CAD 23 per day (in/out privileges)
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number ST861410328
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1292 out of 1706 reviews
Rating 8 - Good. 301 out of 1706 reviews
Rating 6 - Okay. 80 out of 1706 reviews
Rating 4 - Poor. 23 out of 1706 reviews
Rating 2 - Terrible. 10 out of 1706 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Darci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option in the heart of Victoria Harbor

Very nice check in procedure and upgraded room. The bed was only a queen size, which is unfortunate. A larger bed would have been better. Very nice. I booked a room for next week at this hotel.
Stayed 1 night in Sep 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice property in a very good location on a quiet road within walking distance to downtown Victoria and waterfront. What more can you ask?
Stayed 2 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
There is no air conditioner. It will be better if having
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr. Judy, Calgary

Travelled with pets
Liked: Cleanliness, staff & service
The staff were very efficient and professional. It’s a welcoming experience which exceeds expectations.
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given the property 5 stars on all elements. The issue was there is no A/C in the rooms ( I would have been better off sleeping in the hallway) the first night was awful to sleep and even stay in the room The property did supply 1 small fan for the bedroom until I called and got a second send up. The living room did have a bigger portable A/C but it was still hot in the room I did talk to staff and they were very understanding and tried to help rectify the situation. Several of the staff did comment that The GM likes it hot so what we have for fans is all they have on-site
Stayed 4 nights in Aug 2025

8/10 Good

richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We love this hotel and stay here on visits to Victoria at least twice each year. Great location, rooms, bistro and vibes. For some reason both the front desk and the bistro are almost always understaffed. So service suffers and people can wait for 20 minutes to get their room key, and longer to get their meal. This is the fault of management, not individual staff. Management could easily put someone on the front desk at all times, and hire a bartender and/or waiters to keep things moving. We’ll check again next time….
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - very convenient location. Dog friendly, large family friendly !
Stayed 2 nights in Aug 2025

8/10 Good

Barbara A

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything! Highly recommended!
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Clean, great location, and comfortable. Would stay here again!
Stayed 3 nights in Aug 2025

6/10 Okay

Annika

Stayed 3 nights in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Nermin

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Shower and bathtub drain did not work. The water leaked out of the shower cubicle and as it was in the evening there was no technician.
Stayed 1 night in Aug 2025

8/10 Good

Tanya

Stayed 3 nights in Aug 2025

8/10 Good

sarah

Stayed 2 nights in Aug 2025

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel/apartment concept.
Stayed 1 night in Aug 2025

8/10 Good

Lilianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Louise

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Comfortable friendly staff good location.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Stayed 4 nights in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Note- no air conditioning and underground parkade has low clearance. But everything else is great. Would definitely stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025