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Best Western Plus Hotel Arcadia

3.5 star property

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Daily buffet breakfast (EUR 18 per person)
Lobby
Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains
Lobby
42-inch flat-screen TV with satellite channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Place, Giant Ferris Wheel
    ‪8 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪8 min walk‬
  • Place, Prater
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location) | Room amenity

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

9.2 out of 10
Wonderful
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Classic Room 1 Double Bed

  • Sleeps 2

Classic Single Room

  • Sleeps 1

Classic Two Queen Room

  • Sleeps 2

3-bed Apartment

  • Sleeps 3

Similar properties

Daily buffet breakfast (EUR 18 per person)
ibis Wien Messe
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 625 reviews
The price is €61
includes taxes & fees
22 Mar - 23 Mar
ibis Wien Messe

About this property

Best Western Plus Hotel Arcadia

A bar/lounge, a snack bar/deli and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room.
Best Western Plus Hotel Arcadia offers 72 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Plus Hotel Arcadia, you're just a quick walk from Madame Tussauds Vienna. Features include free WiFi in public areas, plus a bar and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna and a playground
  • Within a 10-minute walk of Madame Tussauds Vienna and Wurstelprater
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Best Western Plus Hotel Arcadia. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Vienna hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Hotel Arcadia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 836 reviews
Rating 8 - Good. 394 out of 836 reviews
Rating 6 - Okay. 138 out of 836 reviews
Rating 4 - Poor. 24 out of 836 reviews
Rating 2 - Terrible. 12 out of 836 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

KATHY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was fine except the shower is a disaster. There is no door or curtain and you can’t use the shower without the floor getting completely soaked.
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.
Stayed 3 nights in Nov 2025

8/10 Good

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks to the staff for taking care of my luggage the few days im away from Vienna. Apart from the trash bin lid that’s not working in the room, everything is in good condition
Stayed 1 night in Nov 2025

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Good pricing; close to where I wanted to go
Stayed 3 nights in Nov 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.
Stayed 8 nights in Aug 2025

8/10 Good

Asaad

Liked: Cleanliness, staff & service, amenities
I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience
Stayed 1 night in Nov 2025

10/10 Excellent

cielo

Liked: Cleanliness, amenities, property conditions & facilities
It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.
Stayed 8 nights in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.
Stayed 4 nights in Oct 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.
Stayed 3 nights in Oct 2025

8/10 Good

D M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent value

Only stayed 1 night.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Will return

Location & accomodation good, staff excellent.
Stayed 2 nights in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort

A decent hotel with easy access to transit

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.
Stayed 3 nights in Sep 2025

8/10 Good

Pratik Shailesh

LGBT friendly. Stayed there for Vienna pride. I had a great time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good facilities!
Stayed 1 night in Aug 2025

8/10 Good

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues, staff were nice and helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

Cristian

Liked: Cleanliness
Disliked: Property conditions & facilities
One bed was worn-out making hard to sleep in. However they didn't want to change the mattress and offered a stinky smoking room as alternate.
Stayed 5 nights in Jul 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Gym was closed for renovations, despite being advertised as available. Otherwise, it was a decent stay.
Stayed 8 nights in Jul 2025

10/10 Excellent

Tahir

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 5 nights in Mar 2025

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025