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Hotel Donaustadt Kagran

3.0 star property

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Photo gallery for Hotel Donaustadt Kagran

View from property
Front of property
Coffee service
Reception
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Donau Zentrum
    ‪14 min walk‬
  • Vienna International Centre
    ‪4 min drive‬
  • Prater
    ‪11 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room | Room amenity

Single Room

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

7.0 out of 10
Good
(16 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

8.4 out of 10
Very good
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Hotel Donaustadt Kagran

Hotel in Vienna with free breakfast and 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Hotel Donaustadt Kagran offers 58 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Donaustadt Kagran. During your stay, you'll be within walking distance of Donau Zentrum. Enjoy features like free breakfast and free WiFi in public areas, plus self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Just a 4-minute drive from Vienna International Centre and 12 minutes from Vienna State Opera
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 245 out of 737 reviews
Rating 8 - Good. 347 out of 737 reviews
Rating 6 - Okay. 110 out of 737 reviews
Rating 4 - Poor. 19 out of 737 reviews
Rating 2 - Terrible. 16 out of 737 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel, close to the metro station.
Stayed 7 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The single room on the top floor was just right for my arrival in Vienna. It was in close walking distance to other amenities I required. Breakfast was sufficient and enjoyable. I recommend staying here
Stayed 1 night in Jun 2025

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast included

Very good breakfast included and very convenient location to the metro station to all tourists city points.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

idare eder

Otelin yenilenmeye ihtiyacı var. genel temizlik iyi ama halıfleksler lekeliydi. merkeze yürüme mesafesinde değil. U1 metrosuna çok yakın. 20 dk da ulaşılabiliyor merkeze. kahvaltısı yeterli. resepsiyon günün az bir saatinde açık.
Stayed 3 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

6/10 Okay

Alexandra

Stayed 6 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Casey

Stayed 3 nights in May 2025

8/10 Good

Thandiwe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 4 nights in Apr 2025

8/10 Good

Jakob

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Aishwarya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near the places I wanted to visit. The front desk staffs, Mariella and Marietta were so kind and ready to answer my questions. I only missed a microwave and a refrigerator in the room. Otherwise, I liked the room service and the kind people in this hotel
Stayed 7 nights in Mar 2025

6/10 Okay

Ismail

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Hafizatul Ain

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would like to stay here again!

The room super clean and comfortable. The breakfast also so amazing. You got everything for the perfect morning!
Stayed 2 nights in Apr 2025

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Franz

Liked: Cleanliness, staff & service, property conditions & facilities

Für Kurzurlaub jederzeit zu buchen

Ich würde das Hotel jederzeit wieder für einen Kurzurlaub buchen. Zimmer und Betten waren in Ordnung. Frühstück hätte besser sein können.
Stayed 1 night in Apr 2025

8/10 Good

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Reception only opens from 12noon to 8pm, staff is friendly. Although carpet needs replacing, Rooms are clean and sufficient. Close to station and supermarket, but otherwise not much else in area. I would come back again for the value.
Stayed 1 night in Mar 2025

10/10 Excellent

Milica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place with good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Seong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked newly remodeled and was exceptionally clean. The breakfast was excellent. Overall, a fantastic hotel for the price.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price. Great breakfast. It is quite a ways outside of the tourist area but easy to get there on the subway. Very limited restaurant selection near the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

ia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with group
Stayed 6 nights in Dec 2024

6/10 Okay

Leonido

Stayed 2 nights in Dec 2024

8/10 Good

Vitalii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 4 nights in Dec 2024

2/10 Terrible

TUNAY EFKAN

Stayed 2 nights in Dec 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Très bonne expérience ! Propreté de la chambre , petit déjeuner copieux et personnel sympathique. A 5 mn du métro !
Stayed 3 nights in Dec 2024