Hotel Josefshof am Rathaus

4.0 star property
VIP Access

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Photo gallery for Hotel Josefshof am Rathaus

Exterior
Daily buffet breakfast (EUR 29 per person)
Junior Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated
Courtyard
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Place, Rathaus
    ‪3 min walk‬
  • Place, Vienna Christmas Market
    ‪5 min walk‬
  • Place, Rathausplatz
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room (Wiener Klassik)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room (Wiener Elégance)

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Wiener Elégance)

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed

Superior Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Moderner Jugendstil)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Junior Suite Joseph 2.0

  • Sleeps 2

Superior Viennese Elegance

  • Sleeps 2

Deluxe Viennese Elegance

  • Sleeps 2

Apartment

  • Sleeps 2

Deluxe Modern Art Noveau

  • Sleeps 2

Deluxe Viennese Elegance With Sofa

  • Sleeps 2

Superior Modern Art Nouveau

  • Sleeps 2

Standard Viennese Classic

  • Sleeps 2

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About this property

Hotel Josefshof am Rathaus

Hotel with a bar, 7-minute walk to Vienna Christmas Market
This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The sightseeing around Hotel Josefshof am Rathaus gets high marks from our customers. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
On-site venue – bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Josefshof am Rathaus offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent
Stayed 4 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice little hotel. Well located. Clean and comfortable. But I felt pressured by the description clerk to buy the hotel’s breakfast. Glad I didn’t because there is a fantastic 100 year old cafe very close by. I suggest you go without their 30 euro breakfast. Go left out the front door, left at the end of the block. Walk one block and Cafe is almost directly across the street.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Beautiful room in stylish hotel. Well located in quite spot within walking distance of city centre and museums. Didn’t bother catching public transport during our stay, other than to and from airport, which was easier than we had anticipated. Staff very friendly and breakfast was great, well worth the money. Would recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location despite much Vienna infrastructure building work nearby. Close to many restaurants and walkable to all the attractions. Hotel staff very helpful and friendly. Clise to Conference attended. Would highly recommend hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Josephine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, warm staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Steve

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I had my wallet stolen inside the hotel I lost 500 euros. Four day after it was stolen, the wallet appeared on my bed in my room. I filed a police report and will take legal against this hotel.
Stayed 7 nights in Sep 2025

8/10 Good

Ifraim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, walking distance to the city center
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central in Vienna, yet on a quiet street. Plenty of coffee shops and restaurants nearby.
Stayed 5 nights in Sep 2025

6/10 Okay

angela

Stayed 3 nights in Sep 2025

10/10 Excellent

Parthiv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel Josefshof am Rathaus is a gem in Vienna. The breakfasts are simply incredible—elaborate, fresh, and the perfect start to the day. The staff are warm, professional, and go out of their way to make you feel welcome. Rooms are spacious, spotless, and very comfortable, offering a restful stay. The location is ideal: tucked in a quiet, charming part of town right behind City Hall, Parliament, and the Supreme Court, yet just a short walk from all the major sights and only steps from the underground. Excellent restaurants are nearby as well. My only quibble is that the internet could be better in some of the upper rooms. That said, I’d stay here again in a heartbeat.
Stayed 5 nights in Sep 2025

8/10 Good

Dolly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service /stay and convenient location .
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Behnaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Aug 2025

10/10 Excellent

Trudy Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at the front desk. Super helpful young man he was amazing and needs to be recognized!
Stayed 3 nights in Aug 2025

2/10 Terrible

Christine

Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service
VIP benefits was never mentioned nor offered
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel.

The hotel was very user friendly. The staff was AMAZING. I LOVE that they do Breakfast till 12 p.m. That is a BIG PLUS. No restaurant on premise for lunch or dinner, but they do have pizza and sandwiches available with drinks till 12 am, so no big deal.Many great restaurants within walking distance. The only comment is for me the room was a bit small . Having said that everything in the room was in new to perfect condition. Would stay there again when in Vienna.
Stayed 4 nights in Aug 2025

8/10 Good

SHAHEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location within 15mins walking to old town centre. Easy quick access to transportation and metro. Although the bathroom is small the toom was spacious, bright with courtyard view. Clean. Friendly staff. Strongly recommended
Stayed 5 nights in Aug 2025

10/10 Excellent

Samarth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a bit of a service complaint on the first night but the hotel fixed it and more than made up for it. The location is great, easily accessible to underground, tram as well as hop-on hopoff tours. It is 10 mins walk from the main museums. The morning breakfast, should you opt in, also has a good variety.
Stayed 4 nights in Aug 2025

8/10 Good

Barry

Liked: Cleanliness

Good hotel, solid value.

Very good breakfast that included lox. Croissants were high quality. Very comfortable bed and effective ac, important as temperature went up into the low to mid 90’s, several days. Toilet cover fell off and I reported it but the problem was not completely rectified. People at reception aim to please which is a nice plus. Building is clean and not a lot of noise can be heard from soundproofed rooms. The price of rooms will not break the bank
Stayed 7 nights in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay, close to amazing museums and historic buildings. The staff was so friendly and welcoming. The breakfast was amazing!!
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance of most everything. The hotel was very clean and quiet. The staff were excellent, very friendly and so helpful. The breakfast buffet was fabulous. Will definitely stay here again and highly recommend the hotel to anyone thinking about booking here
Stayed 4 nights in Aug 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is professional and friendly.
Stayed 2 nights in Jul 2025