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Hotel Pension Museum

3.0 star property

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Photo gallery for Hotel Pension Museum

Daily buffet breakfast (EUR 15 per person)
Reception
Buffet
Double Room | Premium bedding, in-room safe, individually decorated
Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Museumstrasse 3, Vienna, Vienna, 1070
  • Place, Museum of Natural History
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪6 min walk‬
  • Place, Vienna Christmas Market
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, individually decorated

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Single Room, Accessible

Premium bedding, in-room safe, individually decorated

Standard Single Room, Accessible

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Premium bedding, in-room safe, individually decorated

Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Pension Museum

This smoke-free hotel features dry cleaning, laundry facilities and a front desk safe. WiFi in public areas is free.
Hotel Pension Museum offers 20 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Pension Museum, you're just a quick walk from Mariahilfer Street. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Within a 10-minute walk of Mariahilfer Street and Hofburg Imperial Palace
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
Hotel Pension Museum offers its guests laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Hotel Pension Museum also features a front desk safe and a lift.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (EUR 36 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by phone 72 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.848 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Pension Museum Vienna
Hotel Pension Museum
Pension Museum Vienna
Pension Museum
Museum Hotel Vienna
Hotel Pension Museum Hotel
Hotel Pension Museum Vienna
Hotel Pension Museum Hotel Vienna

Hotel Pension Museum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 277 reviews
Rating 8 - Good. 114 out of 277 reviews
Rating 6 - Okay. 33 out of 277 reviews
Rating 4 - Poor. 6 out of 277 reviews
Rating 2 - Terrible. 3 out of 277 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely little hotel. Clean large rooms and bathrooms. We were pleasantly surprised to have a mini fridge in our room! Find it rare to get one in Europe. The two ladies at the lobby were lovely. A breakfast is available every morning. Simple but good. The best was you could walk or take public transit to a majority of Christmas markets within 15! The bus and subway were right next to hotel and main tram station was a five minute walk. Only thing is the hotel sign is rather small and can easily be missed! Not your traditional hotel entrance...you need to go up a fight of stairs to take the elevator (or you can continue up the stair if you so choose....we did not!) up to the lobby where you'll ring the bell. Not really handicapped accessible (unless we missed a back entrance) Overall we enjoyed our stay and would definitely stay here again
Stayed 5 nights in Nov 2025

6/10 Okay

Kylee

Doors were difficult to lock and unlock (real key not typical hotel key cards), one man who works there was extremely rude, but other staff members were pleasant. Room was not really cleaned each day, just bed made. Free breakfast was fine. Not an ideal hotel for suitcase luggage. You need to haul it up a flight of stairs before reaching a very small elevator and the door ways are extremely narrow as well. Location was ideal for many attractions.
Stayed 5 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel! The location could not have been better, it was walking distance to everything I wanted, and felt quite safe and clean during my stay! The staff were very friendly and accommodating, and the rooms were spacious and clean. I would stay here again!
Stayed 5 nights in Oct 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quaint little hotel right across from the Volksteater, and steps away from the two major museums (Natural History and Art). Hard to find at first - go to the floor marked 1, not what we Americans think of as the first floor) but very nice once you figure it out.
Stayed 3 nights in Oct 2025

6/10 Okay

Tanya

Liked: Cleanliness, room comfort
Disliked: Staff & service
Free breakfast which was on my booking itinerary did not materialise. Receptionist very rude and argumentative saying that we did not have breakfast included even after showing her my reservation. Adamant that she only dealt with Expedia not heard of hotels.com. She was not professional in handling the matter. Not a good start to our holiday in Vienna
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Great location! Big room, comfortable beds quiet room. Small bathroom. Ok breakfast but no hot food. Slow elevator. No check in after 10 pm.
Stayed 5 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel Pension Museum on Museumstrasse, near the Volkstheater. In a nod to its famous neighborhood, the rooms and hallways are adorned with interesting artwork, giving it a funky yet cozy vibe. The wonderful staff are helpful and eager to make your stay a pleasant one. The breakfast buffet offers an array of delicious foods ranging from sweet to savory, healthy to indulgent. We looked forward to having our coffee in the bright and elegant breakfast room every morning. If we are ever fortunate enough to visit Vienna again, we will choose to stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivy, chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, beautiful architecture and great location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so so kind and I had a lovely, short visit. Would love to come back!
Stayed 1 night in Jul 2025

10/10 Excellent

Richard j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Vienna

Owner was gracious, very helpful on how to navigate Vienna, offered to hold luggage so we could explore. Breakfast was fabulous too.
Stayed 1 night in Jul 2025

6/10 Okay

Klaus

Liked: Cleanliness
Disliked: Amenities
Great location but unfortunately the rooms don't have air conditioning. In the recent heatwave that was unbearable. Also, the elevator doesn't work. Can't recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Ruiz

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jun 2025

8/10 Good

christina

Liked: Cleanliness, property conditions & facilities
A good experience. Check in was hard to navigate as the check in is on the 1st floor which is really the third floor. When you enter the building there’s only a stairwell. Another guest pointed out the elevator in the corner and then it was easy to find. The complementary breakfast was wonderful. Bathroom new and spacious. I had a single room so it looked over the back courtyard but was reasonably priced. My refrigerator was broken, but eventually they were able to replace it. Nice to have chilled water, fruit and snacks for the room. The location was excellent. Walked all over and it’s close to the subway and many of the museums and palaces. A very walkable city. Just behind the hotel was a local neighborhood with a grocery store and many restaurants. The manager arranged a taxi for me on my last day, he was very helpful. I would stay there again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

ANNA

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
There are stairs to climb to get to the lift so if you struggle with a few stairs its not for you. Reception door is locked 24/7 and you always need to buzz it if you are on a different floor even to get to breakfast. Staff helpfulness and friendliness variable. Location fantastic , room great though the lighting was subdued for my taste.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service
The location of this property can't be beat!! It's easy walking distance to the museums, Hofburg, dining, subway and the Innerstadt. The staff was friendly and helpful. The European breakfast was good and I found the older building quite charming. The bed was firm but very comfortable (and I normally prefer a soft bed - everyone's preferences are different). I found the small refrigerator to be very helpful. The was a GREAT choice for my Vienna trip!
Stayed 3 nights in Apr 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely, fuss-free experience at the Hotel Pension Museum. Staff were very friendly and helpful. I booked a single room but was given a (massive) double room with a balcony! Comfy beds, no air-con which I imagine could be a problem in the summer, but I just opened the door to the balcony and it was quiet enough that this didn't pose an issue. Very very convenient area if you are planning to visit lots of museums / the city centre. The free breakfast and coffee machine is also a nice perk. I would definitely return. Thanks!
Stayed 2 nights in Mar 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
You name it and I will tell you I like it. Location? - nothing better to dream about: quiet, surrounded by beautiful trees, fresh air, easy to reach everything you need… Rooms? - clean and cozy with comfortable beds and sofas, with snowwhite “my grandma’s” style curtains on each window, with set of shiny tableware and cookware, stove and fridge if excellent breakfast, lunch and dinner offered by Agnes are not enough for you… I felt here as I was at home, even better, because I was generously taken care of… I love you, Agnes on Honvéd street!
Stayed 5 nights in Feb 2025

10/10 Excellent

??????, Kiev

Liked: Cleanliness, staff & service, property conditions & facilities
All be very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruhani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, comfortable beds, and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eurice, SAN DIEGO

Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Vienna to visit Christmas markets and museums. The hotel is very centrally located and just a few minutes walk from the nearest ones. The hotel is on a single floor in an old building. The rooms are spacious and comfortable. Ours was warm and the shower was good. It is on a side street and we were not disturbed by street noise other than the occasional emergency vehicle. The buffet breakfast was very good with a wide range of meats, cheeses, fruit etc and the coffee was brewed in one of those beans-to-cup machines.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, clean and friendly!
Stayed 3 nights in Nov 2024