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Sutherland House

3.0 star property

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Photo gallery for Sutherland House

Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds
Front of property
View from property
Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Avenida Alemania 4966 - Cerro Alegre, Valparaiso, Valparaiso, 2340000
  • Place, Casa Mirador de Lukas
    ‪12 min walk‬
  • Place, Monumento de los Heroes de Iquique
    ‪16 min walk‬
  • Place, La Sebastiana Museum
    ‪19 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Double Room

  • Bay view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Standard Twin Room

  • Bay view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, soundproofing, iron/ironing board, rollaway beds

Double Room

  • Bay view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Sutherland House

This hotel features a bar/lounge, a snack bar/deli and a rooftop terrace. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services.
Sutherland House offers 9 accommodations with free newspapers and a hairdryer. Beds feature premium bedding. 21-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Sutherland House, you're just a quick walk from TeatroMuseo del Titere y el Payaso. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include babysitting, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Ex-cárcel Valparaíso and Casa Mirador de Lukas
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Sutherland House. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Valparaiso hotel.

Guests are served a free buffet breakfast daily from 8:30 AM to 11:30 AM. The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 1870
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sutherland House

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Sutherland House Hotel
Sutherland House Hotel Valparaiso
Sutherland House Valparaiso
Sutherland House Hotel
Sutherland House Valparaiso
Sutherland House Hotel Valparaiso

Sutherland House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se puede recomendar

Todo bien, personal muy amable, todo muy limpio, tranquilo. Cercano a muchos lugares de interés y restaurantes. Hay estacionamiento, pero reducido, es necesario dejar llaves para acomodar autos. El desayuno bueno, hay de todo un poco. Sugiero poner un vaso y un espejo en la habitación.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lo mejor la atención de Jorge, la vista sobre Valparaíso, la casa misma y la cercanía al Cerro Alegre y la plaza Bismark. Falta más agua en la ducha y hay mucha escala que subir y bajar.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Muy bonito. La atencion de recepcion excelente. Falta arreglar los jardines exteriores
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vue exceptionnelle sur Valpo

Très bon accueil, vue exceptionnelle de notre chambre 302 sur valpo ! Bonne situation ( 800m restos)
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desilusión de Las fotos

Pieza en deterioro. Baños sin higienizar. Desayuno pobre. El valor wxcelsvamte ñaro para sólo pagar l vista. Desmerece la limpieza, la cama. Las fotos son engañadoras.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Helene

Liked: Room comfort
Disliked: Property conditions & facilities

Quelle belle vue

Vue féerique sur la ville et près du quartier sympa. Ne mérite pas son prix annoncé. Salle de bain dans un très mauvais état Literie excellente
Stayed 1 night in Dec 2018
Verified

8/10 Good

Catherine

Liked: Staff & service
Disliked: Cleanliness

Beautiful skyline view of Val Paraiso

Receptionists were friendly and accomodating. View from our room window was beautiful. However, toilet seat was falling apart, very little toilet paper, towels were so old.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, quieter than down near La Reina Good views and breakfast Staff were great
Stayed 1 night in Nov 2018
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
la atención muy buena, la limpieza bien pero para personas de tercera edad, difícil llegar ya que hay que subir mucho a pie.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel, with a really beautiful view from the rooms..
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Francisca

Grata estadia

Súper buena experiencia, lo pasé estupendo. Buenas las Instalaciones.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Gente muy amable
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Excelente, muy buena atencion, bien ubicado. La habitacion tenia una vista espectacular...
Stayed 1 night in May 2018
Verified

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excelent service. at the top of Cerro Alegre don Claudio received us and accomodate us in a very nice room, very clean with a superb view of Valparaiso. Breakfast is very good youalmost feel at home with a good variety of choices.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and owner of Sutherland House could not have been nicer or more accommodating to us (a party of six). They gave us directions & maps, recommended good restaurants, and gave us the number for a reliable taxi driver. Lovely small boutique hotel.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views and location.

Hotel is very central to area. Good breakfast and very kind staff. It can be loud on weekend with music and dogs but well worth it...
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

Rea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle vista, verkehrsgünstig (Bus neben der Tür

Günstig zum Hause Pablo Neruda gelegen, per Bus 5 min. Die Stadt muss man erlaufen, wir haben tägl. 10 km per pedes gemacht, Markt und Büchermarkt besucht, freundliche aufmerksame einheimische, Metro Richtung vina del mar nutzen
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Joao E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, nice view!!

Nice place to stay. A bit out of the way but easy to use bus or collectivos.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calificaciòn de visita excelente

Excelente atención, ubicación y estado del hotel
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities

Gran vista desde las habitaciones

Buena relación precio/calidad. Hotel bien ubicado, personal amable y con estacionamiento. Lo mejor es la vista, grandes ventanales a la bahía. El hotel es una casa antigua, bien conservada pero con piezas algo pequeñas y el entorno es un poco ruidoso. Una buena alternativa para conocer el Cerro Alegre y disfrutar los restaurantes de la zona.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful historic mansion

Wonderful room with very comfortable bed,welcome glass of sparkling wine,very helpful,parking available,good breakfast included,and a less than 1km walk from the classic Valparaiso painted walls,restaurants and bars:1 of 2 nights was a little noisy,but then,it’s Valparaiso!
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caarmed in Valparisio

Terrific spot. Great views. Friendly accommodating staff and owner. Some English. Nice breakfast. Rooms small but we had a huge balcony. Just know, that like all Valparisio, there are stairs to climb. Walking distance to great restaurants and convenient bus service to other areas. Bus stops right in front of the hotel.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a short stay in Valparaiso

Ideal location with lovely views and big rooms. Very good and friendly personal service and excellent breakfast. If you have a car also has useful private parking a big plus in Valparaiso.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un agrado de hotel para estadía de fin de semana

Estupendo hotel, atención muy personalizada, vista increible a Valparaiso y su bahia, datos de restaurantes y reservas que nos hicieron fueron perfectas. Hay movilización "a la puerta" en caso de no querer caminar o de querer ir a Viña a pasear y no ir en auto propio. Muy tranquilo para dormir en la noche.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Ann-Charlott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semester

Valpasuperbraiso - en unik upplevelse. Boendet på Sutherland House var perfekt och sannolikt ett av de bättre ställena man kan finna till en billig peng i området. Suverän utsikt och lagom utmanande promenader genom de färgsprakande kvarteren till och från hotellet. Servicen var perfekt och frukosten superb. Sängarna jättesköna. Wifi sviktade på rummet på andra våning, men i lobbyn var det klanderfritt.
Stayed 2 nights in Nov 2017