Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

Choose dates to view prices

Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Free daily on-the-go breakfast
Free daily on-the-go breakfast
Premium Studio, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Sentara Leigh Hospital
    ‪11 min walk‬
  • Place, Topgolf Virginia Beach
    ‪1 min drive‬
  • Place, Virginia Wesleyan University
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites - Norfolk - Virginia Beach

This smoke-free hotel features a fitness centre, dry cleaning and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a picnic area are on-site. Housekeeping is available on request.
Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Norfolk - Virginia Beach. During your stay, you'll be within walking distance of Sentara Leigh Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Naval Station Norfolk and 13 minutes from Old Dominion University
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites - Norfolk - Virginia Beach also features a fitness centre, a picnic area, and laundry facilities. Self parking is free.

This Virginia Beach hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 215 out of 718 reviews
Rating 8 - Good. 167 out of 718 reviews
Rating 6 - Okay. 114 out of 718 reviews
Rating 4 - Poor. 79 out of 718 reviews
Rating 2 - Terrible. 143 out of 718 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaokun

Stayed 1 night in Nov 2025

2/10 Terrible

johnathan

Disliked: Cleanliness, amenities, property conditions & facilities
This is your sign not to book here. This was the most disgusting hotel ive ever been to. The bedding and towels had stains as well as hair left over from the previous guest. The bathroom and kitchen areas were infested with cockroaches. The other people staying here were loud and the walls were very thin. The employees were nice and helped me get a refund but honestly this place should be condemmed for how filthy it is.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt very unsafe at this property. In the middle of the night someone was trying to open the door to my unit. It could have been a mistake but the individual(s) did not go away immediately. The room smelled of stale smoke even though the building is nonsmoking. Bugs everywhere. I checked out after one night because I did not feel safe.
Stayed 2 nights in Nov 2025

4/10 Poor

Nawara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room seemed like it didn't clean well before my arrival. As soon as I entered the building, It smelled weird, so did the room. I killed 2 roaches, floor had lots of dirt and crumbs, trash wasn't clean under the TV. The stuff was very nice and friendly though!
Stayed 2 nights in Nov 2025

2/10 Terrible

Abigail

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lady that checked us in I guess didn’t finish processing our check in and so at about 730 on thanksgiving night the manager wanted to get nasty and rude and tell us we had to leave and we weren’t supposed to be there. Mind you I had been there for over 24 hours at that point and I had working keys and had been in and out since I checked in. After arguing with the manager because her employees didn’t do their job correctly she said she had no choice but to let us stay and just swallow the loss. And They have roaches.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kentrell

Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

4/10 Poor

Jennifer

Disliked: Amenities
There was black mold beside the bathtub. There were fruit flies all over the room. When I asked where the chair was in the room I was told it was probably broken.The toilet stopped working and when I reported it nothing was done. I went and asked again and was told it would be the next day. I think asked if they could give me a new room. Which they did.
Stayed 3 nights in Nov 2025

2/10 Terrible

Joann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This will be my first and last time staying in an Extended Stay America. The halls were smelly, the room floors were covered in greasy dirt and the roaches were running wild and free. I counted 8 roaches in my room during a two day stay. My review is a bit harsh (and I knew it was a cheaper accommodation) but it was worse than I anticipated.
Stayed 3 nights in Nov 2025

2/10 Terrible

Angela

Stayed 4 nights in Nov 2025

10/10 Excellent

DAVID, San Mateo

Stayed 1 night in Nov 2025

4/10 Poor

Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was wonderful. The room that I booked for a two-night stay was disgusting. The sheet had hair and something that looked like rat or fecal droppings of some kind on the sheet. I suspect the bedding was never changed from the previous occupant. The mattress underneath had urine stains on it. There were multiple large holes in the walls. The curtain was ripped straight across, leaving a gaping hole facing the window. The pullout bed cushions had deep stains on it as well. The room itself reeked of cigar or cigarette smoke despite the room being marked as non-smoking. There was trash left throughout the hallways, and the stench in the hallway on the third floor was simply overwhelming; I had to cover my face each time I came and went. It was truly one of the nastiest rooms I've ever had in a hotel stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiaokun

Stayed 1 night in Oct 2025

4/10 Poor

Thomas

Stayed 2 nights in Aug 2025

8/10 Good

Theres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy check in. employees were extremely nice
Stayed 2 nights in Oct 2025

6/10 Okay

julieann

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie

Stayed 1 night in Oct 2025

2/10 Terrible

Joel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting stay. My first room was filled with fruit flies and roaches, so I asked for another room. In the second room my bathroom was broken, and the room smelled like someone had been smoking in there. Also the walls had stains. Staff was nice though, but thats not enough to make me stay here again
Stayed 3 nights in Oct 2025

2/10 Terrible

Ariel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was extremely cold walkimg in, then ther were qnats all in my room. In the shlwer, kitchen, just EVERYWHERE! THE remote wasnt working. Family of 5 was highly disappointed and dissatisfied
Stayed 1 night in Oct 2025

2/10 Terrible

Steven

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty Room, not safe, no appliances, On The Room not even a coffee Everything was dirty, the kitchen, the floor, the entry stink
Stayed 2 nights in Oct 2025

4/10 Poor

Marcus

Stayed 2 nights in Sep 2025

6/10 Okay

Maryssa

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Latonia

Stayed 2 nights in Sep 2025

2/10 Terrible

Brad

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was infested with gnats
Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025