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PALAZZO UBERTINI Urban Suites

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Interior entrance
Executive | Premium bedding, down duvets, memory-foam beds, minibar
Reception
Property entrance
Lobby sitting area

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Via Chigi 7, Viterbo, VT, 01100
  • Place, Viterbo Cathedral
    ‪5 min walk‬
  • Place, Piazza San Lorenzo
    ‪5 min walk‬
  • Place, Palazzo dei Papi
    ‪5 min walk‬

Room options

View all photos for Executive

Executive | Premium bedding, down duvets, memory-foam beds, minibar

Executive

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite 2

Junior Suite 2 | Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite 2

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite 4

Junior Suite 4 | Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite 4

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, down duvets, memory-foam beds, minibar

Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

PALAZZO UBERTINI Urban Suites

This smoke-free hotel features dry cleaning, limo/town car service and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a communal living room are on-site.
PALAZZO UBERTINI Urban Suites offers 11 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets.

This Viterbo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at PALAZZO UBERTINI Urban Suites. During your stay, you're just a quick walk from Chiesa di Santa Maria Nuova. Features include free WiFi in public areas, plus dry cleaning service and airport pick-up service (surcharge).
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Chiesa di Santa Maria Nuova and 4 minutes on foot from Fontana Grande
  • Airport pick-up, ferry terminal and cruise terminal shuttle service available for a fee
PALAZZO UBERTINI Urban Suites offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi. A shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle are available for a fee. PALAZZO UBERTINI Urban Suites also features limo service, express check-in, and express check-out.

This Viterbo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Family friendly

  • In-room babysitting
  • Mini-fridge
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (8:00 AM - 1:00 PM) and Monday - Sunday (3:00 PM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.70 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 220 per vehicle (maximum occupancy 4)
  • Crib (infant bed) fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
PALAZZO UBERTINI Urban Suites offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 1:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
Property Registration Number IT056059B44BBFDINW
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

PALAZZO UBERTINI Urban Suites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 58 out of 61 reviews
Rating 8 - Good. 3 out of 61 reviews
Rating 6 - Okay. 0 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re exceptionally helpful, I can’t thank them enough I would highly recommend this hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
We love the hotel and city - its very nice and the staff is wonderful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Young sun

Liked: Cleanliness, staff & service, amenities
It was truly an excellent choice. The location was ideal, the accommodations were very comfortable, and we were particularly impressed by the kindness and professionalism of the staff. We would be delighted to return in the future.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a hidden gem! The staff were top notch in hospitality and professionalism.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a lovely common room and spacious rooms, plus a nice little welcome package of local products. It was convenient and well located, would definitely stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were warmly welcomed by the wonderfully friendly staff! The hotel has an excellent location, surrounded by many charming restaurants and cafés. Everything felt fresh and modern, and our room was absolutely perfect. We would love to come back on a future occasion!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bartolome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the staff always went the extra mile to satisfy our needs. We highly recommend this hotel.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and updated property in an old city. Beautiful rooms, had a loft as well. Nice restrooms. Helpful and friendly staff. Location was excellent. Great stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel! Upgraded suite upon arrival
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vive Viterbo

It was one of the nicest hotels I have stayed in in Italy and I have been here 7 or 8 times. Very helpful young receptionists. Local sites and restaurants nearby.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Highly recommended as it’s next the main piazza. It’s so clean comfortable and really a high-end experience!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

We loved our stay here. The location was perfect, right on historic downtown Viterbo, walking distance to many restaurants, cafes, bars, and shopping. The rooms are brand new, comfy, with all the amenities. We loved our Nespresso coffee machine in the room. We would definitely stay here again as Viterbo is a great base for exploring many other cities and towns.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property - beautiful place. If you park in the public parking area down the hill - it’s very easy to get to within the city walls. We will definitely stay here again - big rooms & great ambiance. Excellent staff - very helpful.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful manager and staff made our stay very enjoyable . Went out of her way to make sure we were taken care of . Wish all of our accommodations could be as pleasant as this one .
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful choice if you are in the area. Rooms are spacious, furnitures with taste and design in mind. Great for any occasion. Awesome staff!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

MIGUEL MANZANO

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet hotel with great service. The design and layout of the hotel is impressive. Our room had a lovely balcony to also enjoy a coffee with some fresh air outside. Wonderful aroma as soon as you arrive in the lobby and throughout the hotel. A fantastic stay where we felt very welcome for the duration. Thank you
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good position. New structure in an ancient building. Excellent welcome package for a snack or a breakfast.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room in smart hotel

Nice modern rooms with lots of nice features including a nice breakfast basket. Also Hotel is centrally located for nearby historic quarter and Papal palace and duomo. There is parking at the hotel with a cost, but as its inside the ZTL its not easy to get there avoiding the one way streets. Spa was still being built but will be nice when done.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ed or Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated, a 5-star gem! Enjoyed my 1 night stay while hiking the Via Francigena. The room included a fridge and cooktop. They provided me with a gift basket of yummy local products. Helpful staff helped me find a clothing store to replace a lost jacket.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond expectations. If driving the smaller the car the better
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service
I didn't like there was no staff between 7 pm and 8 am.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly elegant and charming modern small hotel in the heart of medieval Viterbo! From the outside, the building looks just like all the other aging, painted stuccoed or stone buildings on the block. But open the smoked glass door and you are confronted with marvelously elegant contemporary Euro design. The small, beautifully-designed lobby/lounge pairs very sittable modern upholstered furniture and glass tables with a library of accessible books on architecture and design as well as local history. While there aren't many rooms (4-5 on the ground floor, a few more above) the ones we stayed in would make any Ikea freak weep with joy. They were models of elegant design, with art objects (vases, woven fabric, glass bottles) on shelves next to the bed. The modular closet wall included shelves that lifted to reveal a sink and ceramic cookplate. There was of course a fully stocked mini-refrigerator. Also included were extra touches such as a gift basket of local products like biscotti and jams and a personalized welcome message on the TV. The hotel is very quiet, despite the fact that there are multiple restaurants and bars nearby and we were there on a summer weekend. The only negative is that someone is only sporadically at the front desk. But you really don't need services once you're in, except for local recommendations. This is a hotel in which it is easy to relax, while you enjoy the marvelous interior design, done recently, we learned, by an architect (no surprise).
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities
Tutto perfetto pulizia della camera, servizio e personale eccellente
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Situation excellente

Excellente situation au plein centre de viterbe. Hotel standard haut de gamme. Pas de service de petit déjeuner dommage
Stayed 1 night in May 2025