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Copthorne Hotel and Resort Bay of Islands

Property class: 4

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Photo gallery for Copthorne Hotel and Resort Bay of Islands

Couples treatment room(s), body treatments, aromatherapy
Aerial view
Fan
Breakfast, lunch, dinner served; local cuisine, garden views
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Tau Henare Drive, Waitangi, 0200
  • Place, Waitangi Treaty Grounds
    ‪8 min walk‬
  • Place, Paihia Wharf
    ‪3 min drive‬
  • Place, Paihia Beach
    ‪3 min drive‬
  • Airport, Kerikeri (KKE-Bay of Islands)
    ‪21 min drive‬

Room options

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includes taxes & fees
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About this property

Copthorne Hotel and Resort Bay of Islands

Spend the day on Copthorne Hotel and Resort Bay of Islands's beach or relax by one of the hotel's 2 outdoor swimming pools.
Copthorne Hotel and Resort Bay of Islands offers 180 accommodations with a safe and a hairdryer. Rooms open to patios. 42-inch LCD televisions come with satellite channels.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of Copthorne Hotel and Resort Bay of Islands's great location. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Jimmy Cook’s Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bay of Islands and Te Ti Bay
As a guest of Copthorne Hotel and Resort Bay of Islands, you'll find 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel and Resort Bay of Islands. Self parking is free.

This 4-star Waitangi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Jimmy Cook’s Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Jimmy Cook's Cafe & Bar – Overlooking the garden, this bar specialises in local cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe & Bar
  • Jimmy Cook’s Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 1002 reviews
Rating 8 - Good. 398 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, facilities, the lovely pool area, good food, staff were very helpful and friendly
Stayed 2 nights in Jan 2026

8/10 Good

Mark

View was excellent
Stayed 2 nights in Jan 2026

8/10 Good

Suk Winny

Liked: Cleanliness, amenities, property conditions & facilities
The room is ok but there seems to be insufficient carparks for residents in each wing, often we have to unload our luggage and then park our car quite a distance away.
Stayed 2 nights in Jan 2026

8/10 Good

Colin, St. Albans

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for the grounds, room good, but dinner was a bit of a let down with confusion between staff and kitchen, once sorted the food was average.
Stayed 1 night in Jan 2026

8/10 Good

Adam

Stayed 4 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Hotel itself a bit dated but room clean and had everything we needed
Stayed 2 nights in Jan 2026

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Great setting!
Stayed 2 nights in Jan 2026

6/10 Okay

Sandeep

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The room was in a good condition but not at the level expected for a 4 star accomodation hotel as advertised. The facilities at the place were limited with no additional game areas and family friendly entertainment rooms including renting bicycles which was advertised. Also, the SPA room and SPA/massage facilities was not available because they did not have anybody to provide these services. Swimming pool water quality was not good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have the breakfast. Buffet was awesome and the attentive waiter was very good Fridge was not on in the room on arrival
Stayed 1 night in Jan 2026

6/10 Okay

Sophia

Disliked: Cleanliness, amenities
Rooms are dated. Our wasn’t clean and had ants. Long wait at reception for check in, out and towels. Good location and view though. Easy to park and has a good pool
Stayed 2 nights in Dec 2025

8/10 Good

Thushantha

Travelled with partner
Liked: Staff & service, amenities
Great customer service. Housekeeping standards need improvement . Bathroom and toilets need attention. Marks on towels. Amazing food. Great location.
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just a beautiful location
Stayed 3 nights in Dec 2025

10/10 Excellent

Wendy

Stayed 1 night in Dec 2025

8/10 Good

Jody

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean amd spacious , staff did really well considering the preassure they were under due to high demand. Buffett breakfast was good value.
Stayed 2 nights in Dec 2025

8/10 Good

Ritesh

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Was good , only problem was there was no microwave in the room so we have to go to laundry room to heat the food.
Stayed 2 nights in Dec 2025

8/10 Good

Masooma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were lovely. Amazing view to wake to. Pool was a nice amenity. Only flaw was the breakfast. Both my husband and I felt sick after eating each day and options for cooked egg were limited.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tony

Stayed 3 nights in Dec 2025

10/10 Excellent

Kerri- Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great spot, great food, great views, great rooms Good location to make it a base for exploring top of far North
Stayed 2 nights in Dec 2025

10/10 Excellent

Zane

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed for 5 days over Christmas in a deluxe harbour view room and we had the most amazing stay. Room was stunning and clean with big deck outside. Room service dining was fast, fresh and great portion sizes. All staff were so friendly and caring, even when we bothered the cleaners in the hallways, they were always so accommodating. The pool was the kids highlight of the stay, even though it rained everyday of our stay, the pool didnt disappoint and had lots of different levels to suit every child of every age. The spa pool was our evening escape and a perfect wind down after a full on day. We truly cannot fault anything about our stay and look forward to booking again.
Stayed 4 nights in Dec 2025

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Tidy room, handy toiletries available, kind staff
Stayed 1 night in Dec 2025

8/10 Good

Gayla

Liked: Cleanliness, staff & service, amenities
Front desk staff super and housekeeping giving a shuttle ride went above and beyond
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice. Check in was easy. A lovely resort.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, amenities
Lovely buffet breakfast room had beautiful view and was very clean
Stayed 1 night in Dec 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Dec 2025

8/10 Good

fraser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view Convenient for Bay of Islands
Stayed 1 night in Dec 2025