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Quality Suites

2.5 star property

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Photo gallery for Quality Suites

Lobby sitting area
Premium bedding, in-room safe, desk, laptop workspace
Free daily buffet breakfast
Front of property
Point of interest

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View in a map
11765 Business Park Dr, Waldorf, MD, 20601
  • Place, Waldorf Marketplace
    ‪3 min drive‬
  • Place, St. Charles Towne Center
    ‪5 min drive‬
  • Place, White Plains Golf Course
    ‪11 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, Multiple Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Wingate by Wyndham Waldorf/Washington DC Area

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, 1,007 reviews
The price is €79
includes taxes & fees
5 Oct - 6 Oct
Wingate by Wyndham Waldorf/Washington DC Area

About this property

Quality Suites

Hotel with free breakfast, in the vicinity of St. Charles Towne Center
A fitness centre, a meeting room and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop.
Quality Suites offers 69 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Waldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Suites, you're just a quick walk from AMF Waldorf Lanes. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include newspapers, a meeting room and convenience store
  • On-site recreation includes a gym
  • Just a 4-minute drive from St. Charles Towne Center and 8 minutes from White Plains Golf Course
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Suites. Free self parking is available.

This Waldorf hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Comfort Suites Hotel Waldorf
Comfort Suites Waldorf
Comfort Hotel Waldorf
Comfort Suites Waldorf Hotel
Waldorf Comfort Suites
Quality Suites Hotel
Quality Suites Waldorf
Comfort Suites Waldorf
Quality Suites Hotel Waldorf

Reviews

Quality Suites Reviews

6.0

6.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.0/10

Property conditions & facilities

5.2/10

Eco-friendliness
Rating 10 - Excellent. 240 out of 980 reviews
Rating 8 - Good. 183 out of 980 reviews
Rating 6 - Okay. 153 out of 980 reviews
Rating 4 - Poor. 131 out of 980 reviews
Rating 2 - Terrible. 273 out of 980 reviews

Reviews

4/10 Poor

Mercedes

Disliked: Staff & service, property conditions & facilities
My room had a broken window and you can the hotel is old. They were doing construction everywhere. The beds were comfy and breakfast was subpar at best
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money

Tv didnt work. Rooma wasnt clean. Everything looked old really old. Make you pay a deposit at checkin
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristie

Stayed 1 night in Jun 2025

2/10 Terrible

Daphne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

Stayed 3 nights in Jun 2025

4/10 Poor

Rodne't

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting and filthy!!!!!!
Stayed 3 nights in Jun 2025

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, room comfort
This was the worse hotel experience I have ever had, the room was dirty I had to clean it myself, asked the front desk for a new clean room was told there were no more room available that’s why I was given a handicap room, asked for extra towels was told I couldn’t have any extra towels, there were nets everywhere, and don’t get me started on the free breakfast. There were fruit flies everywhere all in the lobby and even a few in my room. Only reason why I stayed is because it was late when I got there and I already prepaid for the room. It was more of a shady motel than anything. I have stayed at quality inn before and never had this extra. The toilet did not completely flush, and the sink kept clogging. Oh also the shampoo and body lotion they give you was opened and used. The front desk worker BP did the best he could but the stay was horrible if I could give it something lower then one star I would because this was the worse.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alonzo

Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Facility was nice but needs updating. Minor issues in the room and notified the staff but no action taken while I was there. No daily house cleaning. Breakfast was okay but only had a pot of coffee available and sometimes no coffee in the pot. Staff was not pleasant…cordial but not happy or smiling.
Stayed 3 nights in Jun 2025

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities
Overall, the room itself was good for what I paid per day. Rough area and some of the other tenants were wild, but that was just one night. Other than that, respectable stay for price and time spent in hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Sydney

Stayed 3 nights in May 2025

4/10 Poor

Garett

Disliked: Property conditions & facilities
Door key card had to be reset every other day. Noisy belligerent hotel guests screaming at each other until 2 am. Floors were in poor condition. Bathroom fixtures were loose. Night staff were trying to hit me up with extra charges at check in. Pass on this property.
Stayed 3 nights in May 2025

2/10 Terrible

Camillia

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like smoke and not the cleanest.
Stayed 2 nights in May 2025

6/10 Okay

Eva

Liked: Cleanliness
100% smoke free but residence chain smoke marijuana without consequence.
Stayed 2 nights in May 2025

2/10 Terrible

Shakius

Disliked: Cleanliness, amenities, property conditions & facilities
This property is absolutely nasty
Stayed 6 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Found this place on such short notice & have been here almost a month due to my home not being ready yet & have regretted it ever since. I wouldn’t have bothered if it weren’t a need, because the male front desk staff are beyond rude, disrespectful, & unprofessional & force you to be confrontational just to get your point across. They’re also extremely inconsistent, & it’s honestly not worth the hassle being here if you have better options. The only person you can look forward to experiencing due to professionalism, kindness, accommodating, etc. is Nita. Other than that, good luck! Also beware some of the staff knows that certain rooms either don’t have AC or have been extremely damaged during other visits, & will put you in the room anyways then charge you a $50 security deposit after everything is solidified. Just horrible business all around. And it’s truly sad.
Stayed 6 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the WORST place I have ever stayed.

This place should rightfully be condemned. It presents a hazard to the public. We had a few issues: 1. We didn't get the room we booked. 2. We waited for over an hour to be checked in while problems with other guests were being sorted out. 3. Our service dog's status was challenged. We showed the dog's credential and offered to have police visit and sort it out. 4. NONE of the room amenities were working: TV, Microwave, refrigerator. 5. The window to the outside was broken! see picture attached. 6. The pass through door to the connecting room could not be locked. I rigged an alarm to break the lamp should an intrusion occur. See picture. 7. A drunken celebration from hell with LOUD music went on most of the night in several rooms. The front desk refused to address the issue. 8. We were awakened to a woman screaming with verbal threats of violence from an adjacent room. 9. The POOL resembled a giant urinal with algae growing in it. 10. PARKING was almost non existent. Car carrying trucks took an abnormal amount of space. 11. The place was in disrepair like you could not believe for example, the commode was not attached to the floor. I DEMAND you investigate and remove this PIG-STY from your service! FURTHER I DEMAND A FULL REFUND OF MY PAYMENT... I WILL be filing a credit card claim within three days if no action is taken. Items 1, 4, 5 and 6 above will be the basis for my claim. This place is a public nuisance. Thanks for caring!
Window was broken. Guest safety was an issue, see 5, above
Pass through door could not be locked. This was lashed to the lamp to pull it off the table to break as an alarm. See 6, above.
Stayed 1 night in May 2025

6/10 Okay

Jeff

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service
Its ok.
Stayed 1 night in Jan 2025

2/10 Terrible

Xaymara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sucio,mal olor las sabanas manchadas,piso pegajoso y el ruido en la madrugada era fuerte de gente peliando
Stayed 2 nights in May 2025

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting place

From the moldy & falling apart bathroom door , hole in the wall , stained lampshades , hand smears on the headboards , to the gross unsanitary breakfast area & dirty walls & floors & the pool will a thick scum film ! This place needs a board of health visit ! Beat up furnishings that look like they were trash picked rejects from other hotels .
Stayed 2 nights in May 2025

10/10 Excellent

BINO

Liked: Cleanliness, amenities, property conditions & facilities
It’s was a good stay
Stayed 1 night in May 2025

10/10 Excellent

D

Stayed 1 night in May 2025