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City Heart Motel

3.5 star property
VIP Access

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Photo gallery for City Heart Motel

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi
Family Apartment, Non Smoking | Living area | LCD TV
Family Apartment, Non Smoking | Balcony view
Front of property
Family Apartment, Non Smoking | Living area | LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
4 Spence Street, Warrnambool, VIC, 3280
  • Place, Warrnambool Shopping Centre
    ‪5 min walk‬
  • Place, Warrnambool Botanical Gardens
    ‪9 min walk‬
  • Place, Flagstaff Hill Maritime Village
    ‪14 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, soundproofing, free WiFi

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Non Smoking (Twin Share)

Standard Room, Non Smoking (Twin Share) | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, Non Smoking (Twin Share)

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Apartment, Non Smoking

Family Apartment, Non Smoking | Desk, laptop workspace, soundproofing, free WiFi

Family Apartment, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

City Heart Motel

Motel in Warrnambool with free parking
This smoke-free motel features express check-in, barbecues and free self-parking. WiFi in public areas is free.
City Heart Motel offers 18 air-conditioned accommodations, with coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Microwaves and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at City Heart Motel, you're just a quick walk from Albert Park. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • Within a 10-minute walk of Albert Park and Warrnambool Shopping Centre
City Heart Motel offers its guests a terrace, barbecue grills, and express check-in. WiFi is free in public spaces. Self parking is free.

This 3.5-star Warrnambool motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Grab bar in shower (80 centimetre high)
  • Handrails in stairways (85 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 1:00 PM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 1:00 PM - 6:00 PM.
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City Heart Motel Warrnambool
City Heart Motel
City Heart Warrnambool
City Heart Motel Motel
City Heart Motel Warrnambool
City Heart Motel Motel Warrnambool

City Heart Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 300 reviews
Rating 8 - Good. 98 out of 300 reviews
Rating 6 - Okay. 18 out of 300 reviews
Rating 4 - Poor. 10 out of 300 reviews
Rating 2 - Terrible. 3 out of 300 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late but it went smoothly and we really liked the place. Very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favour & stay here! I’ve stayed in many Warrnambool Motels for work & this place is not only a great stay. It’s also sensational value!!
Stayed 1 night in Sep 2025

10/10 Excellent

Diana Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 1 night in Jul 2025

10/10 Excellent

Tamara

Liked: Cleanliness, amenities
Close to the main road but not on it so wasn’t noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Motel is always my first preference when staying in Warrnambool. It is a great spot on a good location with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, very clean, spacious and good value.
Stayed 2 nights in Jul 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfy enough

Upon arrival, office was closed, so I had to ring for a code to get room key out of a key safe as they had my wrong phone number so I didn't receive the text. Bed was comfortable. Rooms were clean (besides someones sock left behind) Could certainly do with a little updating. In a great location though
Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable. Centrally located and convenient to get anywhere in town.
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Robbie

Stayed 1 night in Jun 2025

8/10 Good

Wai Keet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and great location
Stayed 3 nights in Apr 2025

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay..thanks
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..Thanks

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Close to CBD.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Super excellent service, everytime. Keeping the bar higher.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaimin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable service

Amazing service. Organized after-hours check-in without asking, when I was running late. Clear communication withvtext message. Great service, Rob.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a one night stay, staff very friendly.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location off of main highway and close to city centre. Clean and comfortable rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Jaimin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Would stay again. Very friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Rohan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Jan 2025

8/10 Good

GREG

Liked: Cleanliness, property conditions & facilities
Clan and neat.
Stayed 1 night in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the popular shopping areas of the Town.
Stayed 1 night in Jan 2025