2/10 Terrible
Emily
2 Dec 2025
This company is deceptive in its communication. Critical details—like only providing enough toiletries and toilet paper for one day—were buried in a hard-to-read email after booking. We arrived to 2 half-used rolls of toilet paper and just 3 towels for 5 people over 5 days. Despite repeated calls and messages, we didn’t receive two extra towels until day 3. They also did not supply washcloths. Why isn’t this disclosed on the booking page so families can prepare?
The apartment itself was filthy: vents clogged with dust and hair, grimy windows, torn screens with holes big enough for the box fan to fall through. We found 3 pills and trash under a bed. The kitchen had utensils with food stuck to them and did not have a washcloth or towel for the dishes. It was unbearably hot in late November with no AC, forcing us to sleep with fans and open windows.
The pool, advertised as open, was frequently closed without explanation which was a total disappointment as having a pool was an absolute requirement for us as we had very excited kids who just wanted to swim.
Overall, the stay was uncomfortable, misleading, and far below expectations.


Emily
Stayed 5 nights in Nov 2025




















