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Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

Lobby sitting area
Desk, blackout curtains, free cots/infant beds, bed sheets
Reception
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, blackout curtains, free cots/infant beds, bed sheets

Family Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Classic Twin Room

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Twin Room, Mobility Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Mini Full)

Room (Mini Full) | Desk, blackout curtains, free cots/infant beds, bed sheets

Room (Mini Full)

7.8 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Mobility Accessible

Desk, blackout curtains, free cots/infant beds, bed sheets

Grand Room, 1 King Bed, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sub Level

Sub Level | Desk, blackout curtains, free cots/infant beds, bed sheets

Sub Level

7.0 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Nell - Union Market

Hotel with 2 restaurants, 4-minute walk to Gallaudet University
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Nell - Union Market Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1047 reviews
Rating 8 - Good. 234 out of 1047 reviews
Rating 6 - Okay. 127 out of 1047 reviews
Rating 4 - Poor. 59 out of 1047 reviews
Rating 2 - Terrible. 42 out of 1047 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room, comfortable beds and pillows.
Stayed 1 night in Oct 2025

10/10 Excellent

Helina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay and you enjoy going out the location is great. The staff was very helpful and understanding. Finally, The breakfast was delicious. However parking is a problem. It is not for hotel guests only. The night we stayed there was a big event and we were unable to find parking. We drove around for an hour and couldn't find anywhere to park finally we left and drove home.
Stayed 2 nights in Oct 2025

8/10 Good

Janet

Stayed 1 night in Oct 2025

10/10 Excellent

ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and accommodating. Loved the hotel and it's location close to Union Market. Will definitely be back!
Stayed 1 night in Oct 2025

6/10 Okay

Yasseel

Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte, Spokane Valley

Stayed 2 nights in Oct 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, stylish room. Our room was small but the smart layout made up for it. Our room, facing the neighboring condos was quiet. The common areas, especially the roof were really nice too. Only wish there was a gym!
Stayed 4 nights in Oct 2025

10/10 Excellent

Brandi, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Sherron

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we had was quite small, when we changed room it was wonderful! Staff was very helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Desiree

Travelled with family
I wasn’t pleased with how things went with the mishap via Expedia in the rooms. I wasn’t happy about having to pay an additional $40 for an upgrade due to Expedia miss hat with the room, I wasn’t happy about the rooms themselves at this location, while the common areas and the restaurants on site are great I just wouldn’t stay here anymore. Location is amazing.
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness, staff & service

Decent place, great area!

Stay was decent, and area was pretty central to everything! The first room we received was spacious, but we had issues with the TV cutting of and on top of that, only one outlet worked. When attempting to freshen up, we noticed there was no hot water in the sink. We informed the front desk and they were apologetic while moving us to a new room. The new room was smaller, but TV and outlets did work. Unfortunately, our keys stopped working for the new room on several occasions. When trying to inform the front desk, we noticed a lobby full of people with no one there to greet them. One of the guests told us they had been there for an hour waiting for someone to return. Kudos to the manager Adam for stepping in and getting everyone taken care of, but we still had key issues until checkout. Also, the Asian restaurant was not open the entire duration of our stay, but Treehouse and staff were very personable. Shout out to the gentleman with the dreads (we forgot your name, sorry!) for turning our experience around.
Stayed 3 nights in Oct 2025

8/10 Good

LaToya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Liked: Staff & service
This hotel was perfect for a quick night stay. We stayed here just passing through DC for the night. The hotel walls were super thin so you can hear everything going on in the room next door. Cleanliness was okay. Towels were old and ripped. The staff was extremely nice and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Gelsi, Pembroke Pines

Stayed 1 night in Oct 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the eclectic touches everywhere, the lobby, the restaurant/bar, the rooms. Exquisite and unique. I'll be back!
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel its self was nice, room was smaller than I thought would be
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Stayed 1 night in Oct 2025

6/10 Okay

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wall are so thin I could hear everything next door. Entire conversations, TV and when neighbors got loud at 1am after a night out it was just unbearable. Got no sleep! Water pressure in shower was literally dripping. No control over room temperature at all.. thermostat not working. Overall miserable stay!
Stayed 1 night in Oct 2025

8/10 Good

Diamond

Stayed 2 nights in Sep 2025

10/10 Excellent

Destiny

Liked: Cleanliness
Stayed 1 night in Oct 2025