Hotel Nell - Union Market

4.0 star property

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Photo gallery for Hotel Nell - Union Market

Lobby sitting area
Lobby
Desk, blackout curtains, bed sheets
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
411 New York Ave NE, Washington, DC, 20002
  • Place, Gallaudet University
    ‪5 min walk‬
  • Place, Union Market
    ‪5 min walk‬
  • Place, Smithsonian Institution
    ‪6 min drive‬
  • Airport, Washington, DC (IAD-Washington Dulles Intl.)
    ‪65 min drive‬

Room options

Family Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Classic Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

Classic Twin Room, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

Room (Mini Full)

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Mobility Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Sub Level

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room (The Nell)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Nell - Union Market

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a meeting room are on-site.
Hotel Nell - Union Market offers 106 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch Smart televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Nell - Union Market. During your stay, you're just a quick walk from Gallaudet University. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine at Bolgiano's Pantry, one of the property's 2 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include meeting rooms, a lift and a rooftop terrace
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Gallaudet University and a 3-minute drive from Walter E. Washington Convention Center
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. Hotel Nell - Union Market also features a rooftop terrace, dry cleaning/laundry services, and a lift. Parking is available for a fee.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bolgiano's Pantry – This café specialises in American cuisine and serves breakfast and lunch.
Treehouse Rooftop Bar – This rooftop bar specialises in Latin American cuisine and serves brunch and dinner. Reservations are required. Open selected days.
Singing Tiger Noodle Den – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bolgiano's Pantry
  • Singing Tiger Noodle Den
  • Treehouse Rooftop Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Uncovered self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Nell - Union Market Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 737 out of 1275 reviews
Rating 8 - Good. 276 out of 1275 reviews
Rating 6 - Okay. 150 out of 1275 reviews
Rating 4 - Poor. 63 out of 1275 reviews
Rating 2 - Terrible. 49 out of 1275 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Very nice.
Stayed 3 nights in Feb 2026

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, convenient to dining and shops
Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

8/10 Good

Karin

Liked: Amenities
Love the aesthetic ! Great vibe. Small room Essp bathroom but didn’t mind. Weird smell in bathroom also but was able to overlook it. Staff was okay for most part…. Besides the lady who checked me out. She was friendly. Other than that……hotel staff was okay! But overall great would come again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Cesar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very Disappointing Stay at Hotel Nell – Washington, DC I recently stayed at Hotel Nell and unfortunately my experience was far below expectations. Cleanliness was a major issue. The room did not feel properly cleaned upon arrival, and the overall condition of the property appeared worn and poorly maintained. Several areas showed visible signs of deterioration, which made the stay uncomfortable from the start. The room itself was extremely small — much tighter than expected — leaving barely enough space to move around comfortably with luggage. On top of that, the beds and pillows were very uncomfortable, making it difficult to get a good night’s sleep. Noise was another significant problem. Whether from the hallway, neighboring rooms, or outside, there was very little sound insulation. Rest and relaxation were nearly impossible. For the price paid and the expectations of staying in Washington, DC, this property did not deliver in terms of comfort, cleanliness, or overall quality. I would not choose to stay here again unless major improvements are made.
Stayed 3 nights in Feb 2026

10/10 Excellent

Channing

Stayed 3 nights in Feb 2026

6/10 Okay

Clarissa

Liked: Cleanliness, staff & service, amenities
The first night of our stay an unknown person tried to access our room - twice - while we were sleeping. waking us up. When I alerted the front desk attendant, she told me management reviewed security footage and filed a report based on what they saw (they believed it was another guest who was drunk) but we were not provided additional information, offered a different room, or any form of discount for the situation. We were only booked for two nights so we stayed, but it was a very uncomfortable second night.
Stayed 2 nights in Feb 2026

8/10 Good

Thomas

Stayed 2 nights in Feb 2026

8/10 Good

Jerel

Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

6/10 Okay

Kayla

Stayed 2 nights in Feb 2026

6/10 Okay

Christan

The rooms are super small with paper thin walls
Stayed 1 night in Feb 2026

8/10 Good

Yulanda

Liked: Cleanliness, amenities
Only down fall Small rooms Close to food and fun Nice rooftop happy hr Would go back
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

6/10 Okay

Kristie

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in was a bit awkward. There is no loading zone, and very limited parking, so I had to go across the alley and park. I would’ve loved to have been able to drop my luggage off first. The door to the lobby is right off the “parking lot” (5 spaces) and is an active drive through so you couldn’t leave your car to quickly check in and drop bags. My room was facing the street and it was very loud from the noise outside. I was on the 4th floor and was disturbed throughout the night. Rooms and common spaces were cute. Nicely decorated and spacious. Location was good as well.
Stayed 1 night in Feb 2026

8/10 Good

Steve

Stayed 2 nights in Jan 2026

10/10 Excellent

Claudia

Stayed 3 nights in Feb 2026

10/10 Excellent

Leah

Stayed 3 nights in Feb 2026

4/10 Poor

William

Liked: Cleanliness
The good part: Staff was courteous , rooftop restaurant food was good , fast and inexpensive. Prices for carry away from the pantry were very reasonable. The bad part: The advertise on site parking available , but literally only have about 8 parking spots. Bed was terrible. Way too soft. TV receptioni was pixilated and unwatchable.aboutparking spots
Stayed 1 night in Feb 2026

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was very nice. Perfect for a family.
Stayed 5 nights in Feb 2026

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities
Nice hotel and restaurant
Stayed 1 night in Feb 2026

10/10 Excellent

Jairo

Stayed 1 night in Feb 2026

6/10 Okay

Laura

Liked: Cleanliness, staff & service
The room is clean and the bed comfortable. This is the second time we've stayed here, and we'll probably stay again. This time we were placed in a smaller space that overlooks the highway. It is VERY noisy and drafty through the windows. You'll hear police, firetrucks, honking, loud music, loud exhausts, horns honking, trains blowing horns, even the occasional pedestrian conversation. Try to get a room in the back of the hotel. Also a couple amenities could make life easier here: a surface in the bathroom to put a hairdryer on (instead of putting it in the wet bowl of the sink), a half in the shower, better water pressure (1.5 gallon per minute?). More parking options and explanations. More towels. everyone is so nice though, and the price is reasonable for the neighborhood. See you next year probably!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at Hotel Nell and definitely not the last. Great little boutique hotel with the best staff. Easy parking right in front of hotel if available. If not, parking directly behind the hotel not even 50 yards. Due to its smaller size it is so easy to get an elevator, and to your room. The breakfast in the lobby (not complimentary) was absolutely delicious and worth every penny. Super easy to catch an uber or Lyft. Close to restaurants. My go to for DC stays.
Stayed 2 nights in Feb 2026