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American Inn & Suites Waterford

3.0 star property

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Lobby
Banquet hall
Standard 1 King Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Reception

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
7076 Highland Rd, Waterford, MI, 48327
  • Alpine Valley Ski Area
    ‪9 min drive‬
  • Great Lakes Crossing Outlets
    ‪17 min drive‬
  • Pine Knob Music Theatre
    ‪19 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪52 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 955 reviews
The price is €101
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Express Hotel & Suites Waterford by IHG

About this property

American Inn & Suites Waterford

Inn in Waterford with sauna and 24-hour business centre
This inn features an indoor pool, a snack bar/deli and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and dry cleaning.
American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers with in-room jetted baths and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the inn include an indoor pool and a sauna.
During your stay at American Inn & Suites Waterford, you'll be within walking distance of Pontiac Lake State Recreation Area. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a sauna
  • Just a 2-minute drive from Huron River and a few minutes from Pontiac Lake State Recreation Area
  • Pets welcome for a fee
American Inn & Suites Waterford offers its guests an indoor pool and a sauna. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly American Inn & Suites Waterford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Waterford inn.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

5.8
Rating 10 - Excellent. 176 out of 1007 reviews
Rating 8 - Good. 203 out of 1007 reviews
Rating 6 - Okay. 172 out of 1007 reviews
Rating 4 - Poor. 185 out of 1007 reviews
Rating 2 - Terrible. 271 out of 1007 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy
Stayed 1 night in May 2025

2/10 Terrible

Kathleen, Portage

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible. Everything was dirty, and falling apart. Large dogs were on the property, hallways and the room smelled like smoke and pot. I ended up leaving the hotel as I did not feel safe at all. If it were possible to give a hotel 0 stars, I would.
Stayed 1 night in Jun 2025

2/10 Terrible

Stacy, Highland

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2025

4/10 Poor

Kaleen

Stayed 3 nights in May 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst motel I've ever stayed at. The TV didn't work, there was no phone in the room, the ceiling looked like it had a recent water leak and the elevator was worse than a freight elevator. The motel name was nowhere on the building. When I asked the lady at the front desk to have someone come and look at the TV, after 2 1/2 hours no one had showed up. We were upgraded to a different room but it didn't change my opinion of the motel.
Stayed 1 night in May 2025

2/10 Terrible

Lauri

Disliked: Property conditions & facilities
Did not like anything. Run down building. Room was ok but run down. Outside door was not locked - lack of security. Inside door to hallway was broken, held together with a plastic tie-wrap. Horrible.
Stayed 2 nights in May 2025

2/10 Terrible

Martha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
WE checked out.
Stayed 2 nights in May 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Hotel smell like urine, nets in the hotel room Bathroom ceiling falling apart
Stayed 4 nights in May 2025

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was good. Front desk was polite and helpful. But when we went to check in our room at 7pm our was being cleaned. I found this weird because we had a 3pm check in time. Again the girl at the front desk was helpful and assigned us a new room. This hotel is dirty and is in need of a deep clean.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Place was nothing like the photos. Absolutely terrible….don’t recommend for anyone. Will never stay again.
Stayed 2 nights in May 2025

6/10 Okay

Cindy

Disliked: Staff & service
Run down, needs tile, cracked walls, needs a lot of work
Stayed 4 nights in May 2025

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort

Add is misleading. Not as nice as the photos look.

Does not look like the photos on the app. Tweakers in the front of the building. A random go-kart in the parking lot. Parked on the grass. At check in there was a tweaker trying to fight the front desk. The man behind the desk said he got caught smoking meth in the room, and wasn’t happy about the cleaning charge. My room smelled so bad of cigarettes, and didn’t have a jacuzzi tub, despite pre-paying for the room that had one. The door looked like it had been kicked in. No chain to lock the door. I left right there and found a new hotel. I still had to pay for my stay, and I will not be going back there. Remember to get your room insured in case an add on this app is misleading.
Stayed 1 night in May 2025

6/10 Okay

Bria

Travelled with partner
Super affordable and you get what you pay for, the staff is always super nice and accommodating
Stayed 2 nights in May 2025

6/10 Okay

Larry

Stayed 1 night in Apr 2025

4/10 Poor

Danialle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

pilar

Stayed 1 night in Apr 2025

4/10 Poor

Vernon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place is dated and looking run down. The hotel has a zero smoking policy but our room reeked for cigarette smoke very badly. I hate the smell of cigarettes. The pool has nasty looking cloudy water. The nice things were the carpet in the room was new looking and the sauna was excellent, but no pool to cool off in as previously noted.
Stayed 1 night in Apr 2025

2/10 Terrible

Christian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

The whole city of Waterford had a Fiesta last nite

Stayed 1 night in Apr 2025

4/10 Poor

Mark

Disliked: Amenities
It is in a good location for what I needed. The hallway smelled like a Chinese kitchen. In my room the TV did not work, the entrance light didn’t work and the microwave must’ve been an eight hundred watt, as only half of the popcorn popped.
Stayed 1 night in Apr 2025

4/10 Poor

Allison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place could be the setting of an Eli Roth movie. If I was by myself, I would have left immediately. The place smells like stale cigarettes and regret. For some ungodly reason, there was a “birdcage” in our room that looked like it had been repurposed for humans. The bathroom looked like it had been hosed down after a slaughter. DO NOT GO!!
Stayed 2 nights in Apr 2025

4/10 Poor

Carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has improved it's lobby and gotten rid of the gross 1980's carpeting, but still reeks of cigarette smoke. The room itself seened under construction. They tried to hide a bare spot on the wall with a chair, the inside of the bathroom door was nasty and the freezer was iced over with food spilled in it. All in all unacceptable. Should not have stayed the night, but checked out after the 1st night when we were going to stay for 2 nights.
Stayed 2 nights in Apr 2025

4/10 Poor

Suzan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Due to room condition we didn’t stay at the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Linaya

Stayed 1 night in Apr 2025