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Hazelbrook

3.0 star property

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Photo gallery for Hazelbrook

Interior
Property entrance
Breakfast for a fee
Suite, Ensuite
Miscellaneous

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
No. 10 The Vee, Cork Road, Waterford, County Waterford, X91 V677
  • Place, Waterford Crystal Factory
    ‪15 min walk‬
  • Place, House of Waterford Crystal
    ‪19 min walk‬
  • Place, Reginald's Tower
    ‪5 min drive‬
  • Airport, Waterford (WAT)
    ‪12 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

Superior Double or Twin Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Hazelbrook

This smoke-free guesthouse features free self-parking, free Wi-Fi in public areas and multilingual staff assistance.
Hazelbrook offers 6 accommodations. Housekeeping is provided on a daily basis.
During your stay at Hazelbrook, you'll be within walking distance of Historic Buildings. Free WiFi in public areas, free self-parking and breakfast (surcharge) are available.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and extended parking
  • Breakfast is offered for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Historic Buildings and Edmund Rice Heritage Centre
Hazelbrook offers its guests multilingual staff. Public spaces have free WiFi and wired Internet. Self parking is free.

This 3-star Waterford guest house is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee

Family friendly

  • High chair

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Hazelbrook B&B Waterford

Hazelbrook B&B

Hazelbrook B&B Waterford

Hazelbrook B&B

Hazelbrook Waterford

Bed & breakfast Hazelbrook Waterford

Waterford Hazelbrook Bed & breakfast

Bed & breakfast Hazelbrook

Hazelbrook Waterford

Hazelbrook Guesthouse

Hazelbrook Guesthouse Waterford

Hazelbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 99 reviews
Rating 8 - Good. 22 out of 99 reviews
Rating 6 - Okay. 13 out of 99 reviews
Rating 4 - Poor. 10 out of 99 reviews
Rating 2 - Terrible. 16 out of 99 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michaela

Stayed 1 night in Aug 2023

6/10 Okay

Mary

Stayed 1 night in Jul 2023

2/10 Terrible

Brian

Stayed 1 night in Sep 2022

10/10 Excellent

Benjamin

Liked: Staff & service
Although I didn't ultimately stay at Hazelbrook, I would like to commend the manager, Graham, for his professionalism & resilience, in twice finding alternative accommodation when it proved not to be possible for me to stay there, then understanding when my own plans changed at the last moment. This was a most impressive example of excellent customer service in challenging circumstances.
Stayed 2 nights in Sep 2022

2/10 Terrible

Baudilio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They contacted me 4 days before my arrival date to say that the location to stay changed, they when I arrived no one seemed to know about my reservation, I drove back to the B&B and the host said that he was mad about the situation but there was no room for me. Expedia never answered me either. At least they arranged to find another location to stay at night, it was under construction building but at least a place to sleep, this was the worst experience for sure.
Stayed 1 night in Sep 2022

2/10 Terrible

Danielle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for college as i only had 2 weeks and when i received a call confirmation i realised that it was for a different BnB, which i had been moved to without notice or permission.
Stayed 5 nights in Sep 2022

6/10 Okay

Niamh

Stayed 1 night in Sep 2022

8/10 Good

Tara

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was a bit worn, but clean and comfortable as well as close to downtown Waterford. A nice and affordable choice.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The host was gracious and accommodating though we were surprised to find they only accepted cash payment. The room itself was quite small, and modestly outfitted. Bedding was stained and threadbare, no toiletry amenities, and shower was in poor condition. The room appeared “cleaned”, but bed/pillows were worn and rather uncomfortable (not to mention the stains on linens that were off putting).
Stayed 1 night in Aug 2022

4/10 Poor

John

Stayed 1 night in Aug 2022

8/10 Good

Eddie

Stayed 2 nights in Aug 2022

4/10 Poor

B

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2022

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience…

Awful experience. Got shunted to an unauthorised sub standard house a few days beforehand. Lady insisted on cash only and wouldn’t provide breakfast. My booking clearly states breakfast included. I am not willing to be taken advantage of so left.. Shame on you greedy @hazelbrook
Stayed 1 night in Aug 2022

2/10 Terrible

Martin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very basic. It was just about ok for our one night stay. Didn’t get the 4 person room I reserved. Instead got split across 2 rooms, one was a double room with a fold up bed on the floor other was an attic room where you couldn’t standup (looked like it had been just set up for us). Host insisted on cash up on arrival, bathroom were unclean and a little smelly. Rooms where dusty with visible mould. We literally slept over night and moved on so it was ok, glad we weren’t staying longer. It was the only place I could reserve on that night but wouldn’t recommend this location.
Stayed 1 night in Aug 2022

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness
I didn't realize how far this was from the key areas of Waterford or that it was such a basic accommodation. It is fine if you understand these factors.
Stayed 1 night in Jul 2022

6/10 Okay

Rhoda

Stayed 2 nights in Jul 2022

4/10 Poor

Jennifer

Stayed 1 night in Jul 2022

2/10 Terrible

karen

Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID! Upon arrival, the owner insisted on cash and that we would receive no breakfast even though our receipt clearly acknowledged our reservation which included free breakfast. In our room on the back of the door there was another sign indicating what time breakfast was being served, yet we were excluded and others were receiving breakfast the next morning. Our room was tiny, dirty and I killed numerous insects within the first couple of hours. The bed was a very old box spring, which had springs protruding out of the fabric so sharply that my hand actually got caught on the spring while moving my hand across the bed. The bathroom was dirty, had no soap and had towels so old and rough I wouldn’t even use them to wash my car. There was no Wi-Fi, there were people yelling and children running around the hallways until past 11 pm. All of this, and an atmosphere that reminded me of a funeral home while also being in a terrible location. There is a Travelodge down the street.
Stayed 1 night in Jul 2022

10/10 Excellent

Lynn, Lake Wylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n comfy. Nice quit sun room to relax in
Stayed 1 night in Jun 2022

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED! Room was tired to say the least. The Bathroom/ shower room was the main problem with the accommodation, water pressure was none existence, you had to be pretty fit to open & close the shower doors. The toiletwas appalling with sewerage smell continual. On arrival the proprietor requested cash and advising no breakfast was avaliable. And suggesting the card was only a fall back, I advised that I would sort in the morning, he said he had heard that before, I can understand why, if you spent a night in that room, the payment of the full amout might become an issue.
Stayed 1 night in Jun 2022

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from the shopping center and Waterford Crystal. Very quiet area and our host was very caring and helpful.
Stayed 1 night in Jun 2022

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

GANGADHARAN

Stayed 1 night in May 2022