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U Boutique Hotel, SureStay Collection by BW

3.5 star property

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Photo gallery for U Boutique Hotel, SureStay Collection by BW

King Studio with Balcony, Spa Pool, and Ensuite | Free WiFi, bed sheets
Self Contained Family Studio with Ensuite | Free WiFi, bed sheets
Signature Apartment | Private kitchen
Signature Apartment | Living area | 32-inch TV with digital channels
Queen Studio with Private Bathroom | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
25 Frederick Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Cuba Street Mall
    ‪7 min walk‬
  • Place, Courtenay Place
    ‪8 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪9 min drive‬

Room options

View all photos for King Studio with Balcony, Spa Pool, and Ensuite

King Studio with Balcony, Spa Pool, and Ensuite | Free WiFi, bed sheets

King Studio with Balcony, Spa Pool, and Ensuite

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio with Private Bathroom

Queen Studio with Private Bathroom | Free WiFi, bed sheets

Queen Studio with Private Bathroom

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Studio with Shared Bathroom

Twin Studio with Shared Bathroom | Free WiFi, bed sheets

Twin Studio with Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Ensuite

Family Suite, Ensuite | Free WiFi, bed sheets

Family Suite, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Free WiFi, bed sheets

Family Room, Ensuite

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Queen Studio with Shared Bathroom

Queen Studio with Shared Bathroom | Free WiFi, bed sheets

Queen Studio with Shared Bathroom

8.4 out of 10
Very good
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self Contained Family Studio with Ensuite

Self Contained Family Studio with Ensuite | Free WiFi, bed sheets

Self Contained Family Studio with Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Self Contained King Studio with Ensuite

Self Contained King Studio with Ensuite | Free WiFi, bed sheets

Self Contained King Studio with Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Self Contained Room with Ensuite

Compact Self Contained Room with Ensuite | Free WiFi, bed sheets

Compact Self Contained Room with Ensuite

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Apartment

Signature Apartment | Free WiFi, bed sheets

Signature Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Single Bed

About this property

U Boutique Hotel, SureStay Collection by BW

Along with self parking, this smoke-free hotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a TV in a common area.
U Boutique Hotel, SureStay Collection by BW offers 14 accommodations. Digital televisions are provided.

This Wellington hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at U Boutique Hotel, SureStay Collection by BW, you're just a quick walk from Wellington Central Business District. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities and TV in a common area
  • Steps from Wellington Central Business District and Sisters of Compassion - Suzanne Aubert Compassion Centre
U Boutique Hotel, SureStay Collection by BW offers its guests laundry facilities, express check-out, and a television in common area. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Wellington hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 9:00 AM to 9:30 AM and at the weekend from 9:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 9:00 AM to 9:30 AM on weekdays and 9:00 AM to 10:00 AM on weekends; NZD 20 for adults and NZD 20 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 for adults and from NZD 20 for children
  • Self-parking fee: NZD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

U Boutique Hotel Wellington formerly Gourmet Stay
Gourmet Stay Hotel
Gourmet Stay Hotel Wellington
Gourmet Stay Wellington
U Boutique Hotel formerly Gourmet Stay
U Boutique Wellington
Hotel U Boutique Hotel Wellington Wellington
Wellington U Boutique Hotel Wellington Hotel
Hotel U Boutique Hotel Wellington
U Boutique Hotel Wellington Wellington
U Boutique Hotel Wellington (formerly Gourmet Stay)
Gourmet Stay
U Boutique Hotel
U Boutique
U Wellington Wellington
U Boutique Hotel Wellington Hotel
U Boutique Hotel Wellington Wellington
U Boutique Hotel Wellington Hotel Wellington

U Boutique Hotel, SureStay Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 369 out of 770 reviews
Rating 8 - Good. 259 out of 770 reviews
Rating 6 - Okay. 83 out of 770 reviews
Rating 4 - Poor. 36 out of 770 reviews
Rating 2 - Terrible. 23 out of 770 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin, Christchurch

Liked: Cleanliness, amenities, property conditions & facilities
Stay often, always clean and seamless.
Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, amenities
The staff (Bichu) is always so friendly and helpful. Rooms are simple, but clean. Dehumidifiers in the guests’ absence would be a good move, otherwise a great, cheap place to stop. Free overnight parking on the street!
Stayed 1 night in Jan 2026

10/10 Excellent

andrew

Liked: Cleanliness, property conditions & facilities
Very clean room and bathroom and close to city centre
Stayed 1 night in Jan 2026

8/10 Good

Keturah

Travelled with family and small children
Happy with our stay and overall experience
Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, had nice balcony and ideally situated. Staff was extremely helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Roseanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly caring staff. Clear communication and very helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Maria, Perth

Stayed 1 night in Dec 2025

6/10 Okay

Catherine

Liked: Cleanliness
The room was clean & tidy with lots of hot water available & a very comfortable bed, however it did not reflect the photos on the web site. There was no court yard. The owners were friendly & helpful. Sadly the room was very noisy with a non stop whining sound that was probably from air con units on the property next door, earplugs required to sleep at night. Within walking distant of Te Papa museum, the cable car & the Beehive. Probably very good value for what it offers, but not what I excepting.
Stayed 2 nights in Dec 2025

8/10 Good

Maria, Perth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and facilities were good. Loved the filled fridge which was gratefully recieved. Would stay again for sure! 🤗
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The location is close to the ferry station, but parking is not included.
Stayed 1 night in Dec 2025

10/10 Excellent

Rishav, Auckland

Stayed 1 night in Dec 2025

10/10 Excellent

Krystina

Stayed 1 night in Nov 2025

10/10 Excellent

matthew

Liked: Cleanliness, staff & service
Very friendly staff, walkable to restaurants
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, amenities
Room was clean and spacious.
Stayed 1 night in Nov 2025

4/10 Poor

Erica

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and uncomfortable mattress with no support. Building is old and lots of creaking noises as people walk past and above. Not very “boutique” at all
Stayed 1 night in Nov 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Great staff. Convenient location. Accommodated leaving my luggage. Staff only there between 9 - ?. Walls a little thin between rooms. Mattress not great. Would come back again.
Stayed 3 nights in Oct 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Room was clean and tidy.
Stayed 3 nights in Nov 2025

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it well suited my requirements. I was pleased to find it central to the places I needed to go to while in Wellington. The onsite manager was friendly, very helpful and available to assist with anything if required. The only downside for me personally was that my room, which had a glass door and very large window fronting the courtyard the opposite rooms, which left me no privacy when the curtains were open. In saying this, I wouldn't hesitate to use the hotel again if it suited my travel agenda.
Stayed 3 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities
Good room, bed was good, bathroom clean, great shower. Great service at reception.
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lacked shower cubicle so water splashed everywhere in bathroom and fan extractor broken
Stayed 2 nights in Nov 2025

2/10 Terrible

Stefan

Stayed 2 nights in Nov 2025

8/10 Good

Tim and Vannessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! The staff was extremely helpful. One minor suggestion is that the shower in the suite could be designed better. Everytime we took a shower, the whole bathroom would get wet because the curtains don't go all the way to the ground. Otherwise it's a great location and good value!
Stayed 4 nights in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Justin, Christchurch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025