Quality Inn & Suites West Bend

2.5 star property

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Photo gallery for Quality Inn & Suites West Bend

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Indoor pool, pool umbrellas
Lobby
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Free buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, American Family Field
    ‪41 min drive‬
  • Place, Fiserv Forum
    ‪45 min drive‬
  • Airport, Waukesha, WI (UES-Waukesha County)
    ‪44 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites West Bend

Along with a full-service spa, this smoke-free hotel has an indoor pool and spa services. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Quality Inn & Suites West Bend offers 49 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites West Bend. During your stay, you'll be within walking distance of Regner Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Just a 3-minute drive from Regner Park and a few minutes from Museum of Wisconsin Art
  • Pets welcome for a fee
Quality Inn & Suites West Bend offers its guests a full-service spa and an indoor pool. WiFi is free in public spaces. Free breakfast is served. Quality Inn & Suites West Bend also features spa services, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 (weight limit: 25 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Quality Inn & Suites West Bend Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 182 out of 550 reviews
Rating 8 - Good. 186 out of 550 reviews
Rating 6 - Okay. 97 out of 550 reviews
Rating 4 - Poor. 45 out of 550 reviews
Rating 2 - Terrible. 40 out of 550 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Madisyn

Stayed 1 night in Nov 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel i ever been i will always choose quality inn in any state i go visit
Stayed 14 nights in Oct 2025

8/10 Good

Craig

Stayed 1 night in Nov 2025

6/10 Okay

Ellen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Timothy

Stayed 1 night in Nov 2025

4/10 Poor

Pamela

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sheets and room was clean - so that was great. Loud people talking and singing in middle of the night, poor breakfast and pool is not functioning. Staff at front desk was nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and neat. Breakfast was presented well and in a clean environment. We would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Muhammad

Stayed 1 night in Nov 2025

6/10 Okay

sam

Business traveller
Liked: Staff & service
Disliked: Cleanliness
M/A
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Cindy

Stayed 2 nights in Nov 2025

8/10 Good

Luis

Muy bueno
Stayed 1 night in Nov 2025

6/10 Okay

David

Travelled with group
Disliked: Amenities, property conditions & facilities
There were always the same people hanging out in the lobby who appeared to be friends with the night time desk clerk. Not professional at all. Gave the impression he was letting them use the hotel as a flop house. They would also eat breakfast in the dining area before 7:00 am breakfast started. You get what you pay for on this one.would not go back.
Stayed 3 nights in Oct 2025

6/10 Okay

Chris

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty poolwas not working .
Stayed 2 nights in Nov 2025

10/10 Excellent

Priscilla

Stayed 7 nights in Oct 2025

10/10 Excellent

Priscilla

Stayed 7 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
was good
Stayed 1 night in Oct 2025

8/10 Good

Javier

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast needs improvement from a quality and options point of view. The rooms were very clean and comfortable. The staff was very polite and helpful. The biggest plus for us was that they were pet friendly (cat and dogs are welcomed)
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Jesse

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

2/10 Terrible

christine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will NEVER stay at this property again! Renting rooms for the night? I would have never booked here if I knew residents were allowed to hang out in the lobby, using the little space there was!!! Worst experience ever in a hotel and ive stayed in plenty!!
Stayed 2 nights in Oct 2025

6/10 Okay

Jamie

Stayed 1 night in Sep 2025

4/10 Poor

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Kerry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice. The property is old but very clean and well taken care of. The breakfast was great. Good value for the money.
Stayed 1 night in Sep 2025